Lalamove

On-demand last-mile delivery platform

Driver Operations Associate - Sticker Installation

Business OperationsConfirmed live in the last 24 hours

Full-timeMandaue, Cebu, PhilippinesNo salary listed

About the Job

Requirements

A Bachelor's or Associate degree, or a Technical/Vocational course.
A hands-on mindset and willingness to provide on-ground supervision when needed.
Good communication skills.

Responsibilities

Monitor hub sticker and bag visibility and production.
Monitor branding quality and consistency through retention efforts.
Ensure sticker activity requirements are complete before installation, including Provisional Authority permit, identification, and photo submission for quality checks.
Provide positive customer experience through friendly and courteous service.
Complete other tasks assigned by the immediate supervisor.
Ensure sticker and bag inventory accuracy for the managed city.
Track inventory levels and ensure timely restocking to support campaign needs and market requirements.
Track city key performance indicators, including sticker installation contract start rate, driver participation, and customer brand recall.
Analyze data to inform campaign iterations and long-term strategy.
Prepare regular reports and presentations for leadership.

Desired Qualifications

Experience in fleet or reward payment processing is a strong advantage.

Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it! Currently, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders everyday.

At Lalamove, we strongly believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple.

What You'll Do:

Brand Presence Optimization

Monitor Hubs sticker and bag visibility and production

Monitor branding quality and consistency through retention effort.

Ensure all sticker activity requirements are complete before stickering; completeness of requirements for Provisional Authority (PA) permit, identification, and photo submission for quality check.

Provides positive customer experience with friendly and courteous service.

Accomplish any other tasks or Ad hoc tasks immediate supervisor may assign.

Inventory Management

Ensure accuracy of sticker inventory and bag inventory of Managed City.

Track inventory levels and ensure timely restocking to support campaign needs and market requirements.

Performance & Reporting

Track City KPIs includes sticker installation contract start rate, driver participation, and customer brand recall.

Analyze data to inform campaign iterations and long-term strategy.

Prepare regular reports and presentations for leadership.

What We Seek:

Hands-on mindset and willingness to go on-ground supervision when the need arises.

Good communication skills.

What You'll Need:

Bachelor/Associate degree or Technical/Vocational course

Experience in fleet or reward payment processing is a strong advantage.

About the Company

Lalamove

On-demand last-mile delivery platform

Lalamove is a technology-driven logistics platform that provides on-demand last-mile delivery in urban areas across Asia and the Americas. Its mobile app connects individuals and businesses with a network of drivers to handle fast or scheduled deliveries, ranging from small parcels to bulky items. Deliveries are priced based on distance, weight, and optional services like multiple stops. The service targets a wide range of customers, from individuals to small businesses and large enterprises, and aims to offer a seamless, efficient delivery experience by leveraging its driver network and digital platform.

Company size: 5,001-10,000
Company stage: Series F
Total funding: $2.5B
Headquarters: Sham Shui Po District, Hong Kong
Founded: 2013

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