Inactive

Orlando Health

Not-for-profit healthcare system serving the Southeast

Lead Scheduling & Registration Specialist - Outpatient Cardiology

Clinical Support & Patient AdministrationPosted on Nov 13

Full-timeClermont, FL, USANo salary listedIn-person

About the Job

Requirements

A high school diploma or equivalent is required.
Medical terminology and/or basic anatomy training is required.
Six years of experience in clinical registration or scheduling is required; an associate degree in business, information systems, a clinical field, or a related field may substitute for four years of experience, and a bachelor's degree in those fields may substitute for six years of experience.
Use medical terminology, multi-line phones, and word processing and spreadsheet applications accurately.
Maintain reasonably regular, punctual attendance consistent with Orlando Health policies and applicable federal, state, and local standards.
Maintain compliance with Orlando Health policies and procedures.

Responsibilities

Maintain appropriate departmental schedules.
Act as a liaison with the manager and scheduling/registration specialists.
Coordinate daily activities within the Scheduling/Registration department to ensure and execute maximum productivity and efficiency.
Provide feedback to the manager for human resources functions such as hiring, coaching, and counseling.
Gather and input patient demographic information and insurance verification/authorization accurately, and schedule, reschedule, and cancel multiple diagnostic and interventional procedures.
Communicate preparation information, arrival time, and arrival location accurately to patients.
Input and distribute the charge management process daily.
Communicate with Patient Access and clinical departments regarding registration and scheduling issues.
Take a proactive role in problem resolution.

Position Summary

At Orlando Health Heart and Vascular Institute, our renowned cardiologists, heart and vascular surgeons, and cardiovascular professionals work together to provide award-winning care in 40 specialties, using the latest in diagnostic imaging and treatment options.

Our multidisciplinary team includes more than 70 physicians in 24 locations across Central Florida, spanning Orange, Osceola, Lake, Seminole, Highlands and Okeechobee counties. As a part of Orlando Health, the Heart and Vascular Institute includes a network of community and specialty hospitals with more than 4,000 providers.

Orlando Health | Choose Well

Position Summary

Responsible for coordinating daily operations and processes for effective registration and scheduling of diagnostic and interventional procedures.

Orlando Health offers a great benefits package that includes:

Medical, Dental, Vison

403(b) Retirment Savings Plan

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Paid Time Off (Up to 5 weeks to start)

Life Insurance

Extended Leave Plan (ELP)

Family Care (child care, elder care, pet care)

Paid Parental Leave

Pet Insurance

Car Insurance

100% PAID Tuition

as well as tuition reimbursment

monthly payments to help pay down any graduated school debt

ALL benefits start day one

Responsibilities

Education/Training

High school graduate or equivalent. Medical terminology and/or basic anatomy training required.

Licensure/Certification

None.

Experience

Six (6) years’ experience in clinical registration or scheduling. Associate degree in business, information systems, clinical field or related field may be substituted for four years of experience. Bachelors degree in business, information systems, clinical field or related field may be substituted for six years of experience.

Qualifications

Essential Functions

Responsible for maintenance of appropriate departmental schedules.
Acts as a liaison with the Manager and Scheduling/Registration Specialists.
Coordinates daily activities within the Scheduling/Registration department, to ensure and execute maximum productivity and efficiency.
Provides feedback to manager for human resources functions such as hiring, coaching, and counseling.
Efficiently and accurately gathers and inputs patient demographic information, insurance verification/authorization and schedules, reschedules and cancels multiple diagnostic and interventional procedures.
Accurately communicates prep information, arrival time and arrival location to patient.
Inputs and distributes charge management process on a daily basis.
Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions

Accurately uses medical terminology, multi-line phones, and word processing/spreadsheet applications.
Communicates with Patient Access and clinical departments regarding registration and scheduling issues.
Takes a proactive role in problem resolution.

About the Company

Orlando Health

Not-for-profit healthcare system serving the Southeast

Orlando Health operates hospitals, clinics, and health services across the southeastern United States as a not-for-profit system. It delivers patient care through its network of facilities and clinicians, coordinating services to ensure continuity of care and reinvesting earnings into community health programs and facility improvements. Its not-for-profit status, long history (over 100 years), and regional focus distinguish it from for-profit competitors by prioritizing community needs over shareholder profits. Its goal is to improve local health and well-being by providing high-quality, accessible care and sustaining community benefits through reinvestment.

Company size: Not listed
Company stage: Not listed
Total funding: $251.7M
Headquarters: Orlando, FL
Founded: 1918

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