Residential Coordinator - Pmi

JR 5724
Residential Coordinator
San Jose, CA 95112
Salary: $26.64 to $31.68 per hour
Pay Frequency: 24 Pay Periods Per Year
Full Time
Non-Exempt
Driving Required

Work Schedule Monday thru Friday 12:30pm to 9:00pm
Lower end of range will apply to candidates who meet minimum experience or have limited years of relevant experience. The higher end of range will apply to seasoned candidates with considerable years of relevant experience.

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PATH is seeking candidates passionate about helping others make a positive change in their lives to join our Site Based Housing team as the Residential Coordinator at the San Jose Office.

ABOUT PATH
Since its foundation in 1984, PATH (People Assisting The Homeless) has pioneered bold and effective approaches to assist people experiencing homelessness. PATH operates services throughout California, connecting our clients to a comprehensive continuum of homelessness prevention, street outreach, employment preparation and placement assistance, individualized case management, supportive services, interim housing, and permanent supportive housing. 

ABOUT THE JOB
As part of the Site Based Housing team, the Residential Coordinator works as part of the case management team to provide supportive services to RPSS tenants and assists them in breaking the cycle of homelessness. As part of this team, the RSC supports residents’ transition from street to housing by identifying their individual needs and utilizing a coordinated system to facilitate and ensure their ability to access and maintain identified necessary services. Focusing on housing and health as necessary outcomes for success, the RSC works with community partners to address barriers, assist with maintaining and sustaining housing, and supporting health needs. 

Position Responsibilities include: 

•  Coordinate move-in into housing units. 
• Serve as a liaison between tenant and community-based case management team. 
• Ensure tenant well-being and unit habitability through a regular schedule of unit inspections and wellness checks. 
• Provide assistance for critical issues that impact housing stability. 
• Respond to housing and tenant-related emergencies during normal business and after hours. 
• Identify and secure community resources in coordination with assigned case manager. 
• Gain expert knowledge of homeless populations, common barriers to housing, and overall knowledge of community resources. 
• Understand the building lease term agreement and provide education to tenants and case managers on lease requirements. 
• Maintain client related data tracking systems, including case notes and complete HMIS and Salesforce entries. 
• Prepare case-related reports, including, but not limited to, outcomes, successes, and challenges. 
• Generate client data for reporting and understand the overall importance of data collection. 
• Maintain complete and accurate documentation of service objectives and outcomes as well as other services in accordance with Federal, State, County, and PATH guidelines. 
• Complete follow-up and retention services, as necessary, and provide documentation in client file. 

WHAT YOU BRING
We’re looking for candidates with:

• Analytical Skills and Attention to Detail: Gather and interpret data, identifying trends, patterns, and insights to inform decision-making. Ability to consistently produce high-quality work, ensuring accuracy and precision in all tasks.
• Collaboration and Teamwork: Work effectively with others, seeking out and building positive working relationships with colleagues, participants, and stakeholders. Work effectively with others, contributing to team goals and recognizing the strengths and contributions of others.
• Communication: Convey information clearly and effectively (both verbally and in writing) to individuals and groups in a manner that informs, engages and maintains their attention.
• Creativity and Initiative: Take action and make decisions without being prompted, demonstrating a proactive approach to work and a willingness to take on additional responsibilities. Think outside the box, generating innovative solutions to problems or challenges.
• Critical Thinking and Problem Solving: Analyze and evaluate information and situations, identify key issues, consider alternatives, and make logical decisions based on sound reasoning that will achieve the desired outcome.
• Ethics and Boundaries: Maintain ethical and professional standards, demonstrating honesty, integrity, and a commitment to doing the right thing in all situations while maintaining professional boundaries.

PREFERRED QUALIFICATIONS

• Two (2) years of experience in a human services or behavior-related field

MINIMUM QUALIFICATIONS

• All levels of experience and education welcome.

MANDATORY REQUIREMENTS
Regardless of qualifications, candidates must:

• Have employment eligibility verification
• Have or be able and willing to obtain CPR/First Aid training
• Successfully complete the following as a condition of hire:
  • Tuberculosis Test
  • Background Screening
  • Drug Test

DRIVING
Driving is an essential function of this position. To meet the employment requirements for this role, all candidates must: 

• Have reliable transportation
• A valid driver’s license
• Proof of insurance and ownership for personal vehicles used during work duties
• The ability to qualify for PATH's insurance coverage