Finance Systems Program Manager

About the role

We are seeking an experienced Finance Systems Program Manager with strong Quote to Cash (QTC) domain knowledge to join our Finance Systems team at Anthropic. In this role, you will own the strategic management of our Quote to Cash project portfolio, establishing and executing finance governance frameworks that enable our revenue operations to scale efficiently from lead generation through cash collection.

You will be responsible for driving project excellence across our QTC technology initiatives, including quote-to-order systems, billing platforms, revenue recognition systems, and collections management, ensuring alignment with business objectives and maintaining visibility into project health and outcomes. This is a critical role that will directly impact our ability to build scalable QTC infrastructure that supports Anthropic's rapid growth and mission to create safe AI.

Responsibilities:

• QTC Portfolio Management: Own end-to-end management of the Quote to Cash Systems project portfolio, including quote-to-order implementations, billing platform transformations, revenue recognition system upgrades, and collections automation projects
• Revenue Operations Excellence: Develop and implement comprehensive governance frameworks for QTC project management, including standardized processes for system integrations, process optimization, stakeholder alignment, and delivery excellence across the revenue lifecycle
• QTC Program Coordination: Establish robust reporting and monitoring mechanisms for complex QTC program execution spanning quote management systems, billing engines, ERP integrations, and downstream financial reporting systems
• Risk & Delivery Management: Proactively identify, assess, and mitigate QTC-specific program risks including delivery delays, integration challenges, stakeholder misalignment, and business continuity concerns, developing contingency plans and escalation procedures
• Cross-Functional QTC Leadership: Lead collaboration with Sales Operations, Revenue Accounting, Customer Support, Legal, and Engineering teams to ensure seamless program alignment and successful delivery across the entire QTC transformation portfolio
• QTC Change Management: Design and execute comprehensive change management strategies for QTC transformations, ensuring smooth adoption across sales teams, billing operations, and revenue accounting processes throughout the organization
• QTC Strategic Roadmap: Partner with the Head of Finance Systems to align QTC program priorities with revenue growth strategy, enterprise sales enablement, and public company readiness requirements

You may be a good fit if you:

• Have 10+ years of experience in program management, PMO leadership, or QTC transformation roles, with strong understanding of quote to cash processes and systems
• Have extensive experience managing complex QTC technology programs including quote management, billing platforms, revenue recognition systems, and cross-system integrations
• Possess strong analytical and program management skills with deep understanding of QTC metrics, process optimization, and stakeholder alignment across revenue operations
• Are skilled at building and maintaining relationships with QTC stakeholders including Sales Operations, Revenue teams, Customer Support, and Billing Operations at all levels of an organization
• Have experience designing and implementing program governance frameworks in fast-paced, high-growth environments with complex revenue models and multi-system architectures
• Are proficient in program management methodologies and tools, with solid knowledge of QTC best practices and revenue operations frameworks
• Have excellent communication and presentation skills, with the ability to convey complex program information to both technical teams and business stakeholders including sales and finance leadership
• Demonstrate strong problem-solving abilities in managing QTC domain challenges and can navigate complex integrations while maintaining focus on delivery excellence and business outcomes
• Are passionate about building scalable program management processes that support rapid revenue growth and enterprise transformation initiatives

Strong candidates may have:

• Experience in QTC program leadership across multiple systems implementations (CPQ, billing platforms, revenue recognition tools)
• Background in revenue operations, sales operations, or billing operations with hands-on understanding of QTC process challenges and optimization opportunities
• Knowledge of QTC processes including opportunity management, quote-to-order workflows, billing automation, payment processing, revenue recognition, and collections from a program oversight perspective
• Experience working in high-growth technology companies managing complex transformations with subscription models, usage-based