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The Michaels Organization

Residential real estate development and management

Maintenance Technician

Building & Property MaintenanceUpdated on Nov 5
Full-timeBoston, MA, USAIn-person

About the Job

Requirements

  • A high school diploma or GED is required.
  • A valid driver's license and acceptable driving record are required.
  • Any certifications required by law must be held, and all required courses, classes, and training provided must be completed successfully.
  • The employee must pass a background investigation and drug test screening.
  • The employee must have proven knowledge and application of applicable codes, laws, and regulations, including relevant EPA and OSHA rules governing hazardous-material storage and management.
  • The employee must be able to read and interpret technical drawings and diagrams, manuals, operating instructions, cautionary labels, and written instructions, and complete maintenance reports and requests legibly.
  • The employee must be knowledgeable and skilled in the safe use of maintenance tools and use hand and power tools safely.
  • The employee must be able and eligible to drive a vehicle to pick up replacement parts and supplies if required.
  • The employee must be able to work 40 hours per week, including evenings, weekends, and holidays when required for emergency, on-call, or scheduled shifts; overtime may be required.
  • The employee must be able to lift, carry, push, and pull loads above 75 pounds, as required by the physical demands of the job.

Responsibilities

  • Assist the Maintenance Manager in maintaining the community's physical integrity and a safe, secure, and comfortable environment for residents, visitors, and staff.
  • Assess and repair the property while providing customer service, and perform other duties requested by the Maintenance Manager or Community Manager.
  • Monitor property conditions and promptly correct unsafe conditions, including broken pool gates, steps, open holes, and failed exterior lights.
  • Know the locations of utility-meter and fixture shutoffs and sewer cleanouts.
  • Perform basic and advanced HVAC repairs on residential heating and cooling systems, including preventive maintenance, troubleshooting, repairing or replacing internal parts and complete systems, pulling vacuums, and charging units.
  • Perform basic electrical repairs on appliances, fixtures, switches, outlets, and circuits, and light plumbing work such as clearing stoppages and replacing fittings.
  • Perform carpentry, including fitting doors, freeing windows, replacing and building shelves, sanding and refinishing floors, and interior and exterior painting.
  • Perform painting work, including taping, texturing, caulking, interior painting, and minor drywall repairs, while following hazardous-material storage rules.
  • Prepare floors for stripping, waxing, and cleaning; operate equipment such as buffers, shop vacuums, and sanders; and mix chemicals properly.
  • Replace broken glass, tile, screens, garbage disposals, fixtures, appliances, draperies, and locks.
  • Assist with custodial and grounds work, including sweeping, mopping, vacuuming, emptying trash, and cleaning windows in common areas.
  • Respond to work orders and resident concerns promptly and professionally.
  • Assist make-ready staff as directed to meet deadlines.
  • Maintain accurate preventive-maintenance and work-order records.
  • Report maintenance or resident-related concerns promptly to a manager or supervisor.
  • Periodically inspect units, buildings, and common areas; perform repairs and janitorial assistance as needed; and ensure storage areas and entrances are locked and adequately lit.
  • Attend and participate in training seminars as requested, and comply with OSHA standards and company safety policies and procedures.
  • Interact professionally and promptly with residents, contractors, and the property-management team regarding maintenance services.
  • Monitor spare-parts and supply inventory and notify the Maintenance Supervisor of shortages.
  • Perform other duties as assigned.

Desired Qualifications

  • HVAC certification is preferred.
  • One year of experience or training in carpentry, light plumbing, light electrical work, painting, refurbishing and cleaning, or air-conditioning is preferred.

About the Company

The Michaels Organization

Residential real estate development and management

The Michaels Organization is a national real estate firm that designs, develops, and manages rental communities. It serves diverse residents, including military and affordable housing, with a portfolio exceeding $12 billion in assets and more than 200,000 residents across the United States. Its business model is full-service and integrated, handling every step from initial design and development to long-term property management. Revenue comes from development fees, property management fees, and rental income from owned and managed properties. A key differentiator is its end-to-end lifecycle control, which aims to maintain consistent quality across properties. The company also supports residents through The Michaels Organization Educational Foundation, which provides academic scholarships to residents. The goal is to provide stable, well-managed housing communities at scale while promoting community development and resident education.

Company size
1,001-5,000
Company stage
Grant
Total funding
$65.7M
Headquarters
Camden, NJ
Founded
1973

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