U

University of Texas at Austin

Public research university in Austin, TX

Building Automation Systems Operator - Facilities Services, Facilities Operations and Maintenance

Full-TimeUpdated on 10/23/2026
$22.14/hr
Mid
Associate's
Austin, TX, USA
In Person
General Maintenance & RepairEquipment Maintenance
Company Does Not Provide H1B Sponsorship

About the job

Requirements
  • A high school diploma or GED is required.
  • Three years of journey-level experience installing, repairing, maintaining, and operating HVAC building automation controls, refrigeration, controls/operation, or related systems is required.
  • Experience with HVAC equipment and operation is required.
  • Computer skills in Outlook, Word, and Excel are required.
  • The employee must be able to record information and communicate effectively.
  • Regular and punctual attendance is required.
  • A current valid Texas driver's license with a clean driving record is required.
  • The applicant must provide a current three-year driving record from their current state of residence.
  • If not currently a Texas resident, the employee must obtain a Texas driver's license within 30 days of becoming a Texas resident.
  • The employee must be able to work rotating shifts, including some weekends.
  • A criminal history background check is required for finalists.
  • The employee must provide a resume or CV and three work references, including at least one supervisor reference.
Responsibilities
  • Monitor the campus Building Automation System for proper operation of building mechanical systems and respond to alarm conditions.
  • Analyze computer-generated and phoned-in facility-related problems, prioritize them, and coordinate appropriate responses.
  • Handle normal and emergency calls as the after-hours call center and dispatch technicians as needed.
  • Respond to crisis situations when necessary.
  • Create accurate and informative work orders.
  • Provide timely and courteous customer service and keep supervisors informed of daily work order status to maintain clear communication and meet customer expectations.
  • Communicate with customers to understand their needs and expectations.
  • Run reports and maintain historical logs.
  • Work independently from written or verbal instructions and in accordance with established operating procedures to complete tasks in a timely manner.
  • Analyze operating difficulties with building systems using troubleshooting and diagnostic techniques to identify equipment-related issues.
  • Monitor the campus Fire Prevention System for maintenance-related alarms.
Desired Qualifications
  • An associate degree in a technical field or equivalent experience is preferred.
  • More than three years of experience in the required qualifications is preferred.
  • Experience at the University of Texas or in a university setting is preferred.
  • Excellent communication skills are preferred.
  • Excellent customer service skills are preferred.
  • Experience in a call center environment is preferred.
  • Experience with computerized service request systems is preferred.
  • A professional demeanor is preferred.
  • The ability to communicate effectively with the University communities served is preferred.
  • The ability to work with a team of multi-skilled tradespeople is preferred.

About the company

U

University of Texas at Austin

View

University of Texas at Austin is a public research university in Austin, Texas. It offers undergraduate, graduate, and professional education across a broad range of fields.

Company Size

N/A

Company Stage

N/A

Total Funding

N/A

Headquarters

N/A

Founded

N/A

Get referred to University of Texas at Austin

See people who can refer or advise you