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TELEXISTENCE

RaaS provider automating retail and logistics

QA/QC Engineer - Quality Assurance and Quality Control for Mass Production Preparation

Quality Engineering +1Confirmed live in the last 24 hours
Full-timeTokyo, JapanNo salary listed

About the Job

Requirements

  • Business-level Japanese proficiency.
  • A bachelor's degree or graduation from a technical college (Kosen) or higher.
  • At least three years of practical experience in a quality department at a manufacturer or supplier.
  • Ability to understand product problems and appropriate methods for resolving them.
  • Strong reporting, troubleshooting, and communication abilities.
  • Experience creating and approving change instructions related to products, procedures, and bills of materials.
  • Extensive knowledge and practical experience in quality assurance and quality control, particularly in establishing systems.
  • Basic knowledge of production lines and process design, including process FMEA.
  • Practical experience conducting quality audits of component suppliers and electronics manufacturing services providers.

Responsibilities

  • Establish quality standards through TX's quality management system and verify design and manufacturing/shipping quality in collaboration with product development, production, and field service teams, ensuring robots meet quality standards.
  • During mass production, gather information from field service teams about market failures, investigate by reproducing issues, identify root causes, and propose corrective actions.
  • Build and manage the failure-investigation process in coordination with relevant departments, including hardware and software design and production teams.
  • For mass-production preparation, evaluate and select component suppliers and verify their quality-control systems.
  • Lead the maintenance and improvement of component quality in collaboration with electronics manufacturing services providers.
  • Verify and supervise incoming, in-process, and outgoing quality-control systems at electronics manufacturing services providers.
  • When quality problems arise, work with electronics manufacturing services providers, product development, and production teams to lead root-cause identification and corrective-action verification through resolution, achieving quality standards.

Desired Qualifications

  • Ability to communicate in both English and Japanese; English is needed for reading and writing only, not conversation.
  • Experience with product safety regulations and product certification standards, particularly those related to industrial robots.
  • Experience in manufacturing hardware design, including mechanical, mechatronic, or electrical design.
  • Ability to interpret technical drawings and electrical circuits and apply that knowledge to quality investigations and improvement activities.

About the Company

TELEXISTENCE

RaaS provider automating retail and logistics

TELEXISTENCE designs and operates robots that blend AI with remote control under a robotics-as-a-service model to automate labor tasks in retail and logistics. Its TX SCARA robot restocks beverages by using an AI system called Gordon to detect low stock and perform replenishment, handling up to about 1,000 bottles or cans per day with onboard NVIDIA Jetson edge AI; if the AI isn’t reliable, a human operator can take control remotely via a telepresence/VR interface. The company stands out by combining AI, remote operation, and ongoing RaaS contracts, backed by large funding and partnerships to scale mass production and expand internationally, including collaborations like Astra with Seven-Eleven Japan. TELEXISTENCE’s goal is to reduce labor shortages and boost efficiency by deploying versatile robots at scale across retail and logistics.

Company size
51-200
Company stage
Series B
Total funding
$197.5M
Headquarters
Tokyo, Japan
Founded
2017

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