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CVS Health

Runs pharmacies, health plans and clinics

Pharmacy Intern

PharmacyConfirmed live in the last 24 hours
InternshipColumbus, NE, USA$20 - $23.75In-person

About the Job

Requirements

  • Be accepted into or actively enrolled in an ACPE-accredited college or school of pharmacy.
  • Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
  • Attend work regularly and predictably, including nights and weekends, and complete required training within the designated timeframe.
  • Maintain attention and focus, including concentrating on tasks, pivoting between tasks, and confirming prescription information and label accuracy.
  • Use customer-service and team-orientation skills to help patients in a friendly manner, recognize their reactions, and respond appropriately.
  • Use verbal and written communication to interact with patients and colleagues, including active listening and asking appropriate questions.
  • Use mathematical reasoning to determine quantities such as tablets to dispense, days' supply, and bottle counts.
  • Identify challenging patient or colleague interactions and select an appropriate resolution.
  • Meet the physical demands of the role, including remaining upright for extended periods; lifting, scanning, and bagging items; reaching, repetitive finger movements, precision control, stooping, and close visual acuity; lifting up to 20 pounds occasionally and 10 pounds frequently; and accurately exchanging and receiving detailed spoken instructions.

Responsibilities

  • Follow company standard operating procedures at each workstation to help pharmacists and technicians manage and improve patient health.
  • Follow pharmacy workflow procedures at production, pick-up, drive-through, and drop-off workstations to fulfill prescriptions safely and accurately.
  • Provide empathetic, personalized patient service at pick-up, drive-through, and over the phone; offer immunizations and other services; and solve or escalate patient problems.
  • Offer counseling, answer medical questions, and collect patient medical history when appropriate under the direct supervision of a licensed pharmacist.
  • Take telephonic prescriptions from prescribers and contact prescribers to clarify prescriptions or facilitate medication changes where allowed by state regulation.
  • Provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
  • Complete permitted basic inventory activities as directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns-to-stock, and waiting-bin inventories.
  • Follow all relevant laws, regulations, professional standards, ethical principles, and company policies and procedures, including requirements for patient safety, controlled-substance dispensing and recordkeeping, and patient privacy and security.
  • Deliver additional patient health care services, such as immunizations and point-of-care testing, and voluntarily staff offsite clinics where allowable by law and supported by required training and certification.
  • Where permissible, complete additional licensure and training requirements to obtain Technician Immunizer status and support vaccine preparation and administration.
  • Educate patients about the importance of vaccines and refer vaccination questions to the pharmacist on duty.
  • Monitor for and respond to adverse reactions, and report adverse reaction events as required by public health requirements.
  • Review and collect patient information, and track and document it for each applicable patient.
  • Remain flexible to scheduling and business needs and voluntarily travel to stores in the market to work shifts as needed.
  • Complete any additional tasks as directed by a supervisor or manager.

Desired Qualifications

  • At least 1 year of related work experience in a pharmacy, retail, medical, or customer-service setting.
  • Ability to become immunization certified once state regulations are met, with the goal of providing patient immunizations.
  • Ability to work in the home store and across other market locations to meet business needs.
  • Proficiency in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.

About the Company

CVS Health

Runs pharmacies, health plans and clinics

CVS Health runs pharmacies, health insurance plans and medical clinics for individuals, employers and government programs across the United States. Its businesses include CVS Pharmacy, the Aetna insurer and Caremark, which manages prescription coverage and negotiates drug prices for health plans. Patients fill prescriptions in stores or by mail and receive care through walk-in clinics, primary care centers and home visits. The company earns money from prescription sales, insurance premiums, plan administration fees and clinical services, combining coverage with places to obtain treatment. Its first store opened in 1963, and its headquarters are in Woonsocket, Rhode Island.

Company size
10,001+
Company stage
IPO
Headquarters
Woonsocket, Rhode Island
Founded
1963

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