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CVS Health

Runs pharmacies, health plans and clinics

Pharmacy Intern

PharmacyConfirmed live in the last 24 hours
InternshipMenomonie, WI, USA$30 - $42In-person

About the Job

Requirements

  • A foreign graduate from a non-US-accredited college or school of pharmacy before beginning the training program.
  • A Doctorate (PharmD) or equivalent pharmacist degree from a non-US-accredited school of pharmacy.
  • An active Pharmacy Intern license in the state where the district is located.
  • Complete required US internship hours within 18 months and obtain pharmacist licensure in the state where the position is based within 120 days after completing the internship hours.
  • Strong communication and presentation skills.
  • Skills in results orientation, colleague engagement, active listening, customer and community engagement, consumer behavior, negotiation and conflict resolution, patient counseling, emotional intelligence, time management, and digital literacy.
  • Regular and predictable attendance, including nights and weekends.
  • Ability to complete additional tasks as directed by a supervisor or manager and complete required training and obtain required licensure within guidelines.
  • Ability to lift and exert up to 20 pounds of force occasionally, up to 10 pounds frequently, and a negligible amount regularly, including overhead lifting.

Responsibilities

  • Deliver patient care under the direct supervision of a licensed pharmacist while maintaining a safe and effective retail pharmacy work environment.
  • Support patient safety, pharmacy professional practice, regulatory compliance, quality assurance, customer service, inventory management, and workflow management, excluding final prescription verification.
  • Adopt and manage patient care programs to support customer and patient health.
  • Support the pharmacy manager in motivating, inspiring, and developing pharmacy support staff by balancing assignments to use colleagues’ strengths, address development opportunities, and reduce knowledge gaps.
  • Identify business opportunities and solutions to drive growth and improve pharmacy performance, and lead the team in implementing solutions to achieve specified goals.
  • Adapt plans to changes in a community healthcare setting, collaborate with others, align others around the organization’s purpose, and help facilitate a team culture that promotes care and engagement.
  • Apply acquired knowledge to support healthy outcomes and differentiate CVS from competitors.
  • Greet customers courteously and professionally in-store and at the drive-through window, and assist pharmacy and front-store customers with questions and concerns.
  • Answer telephone calls with a warm and friendly greeting, seek additional help and collaborate to resolve issues when needed, and remove obstacles to improve customer experiences.
  • Perform approved register transactions, including cash, check, and charge transactions, and bag merchandise after the sale.
  • Engage with customers and create personalized interactions during their visits.
  • Maintain customer and patient confidentiality in accordance with HIPAA and company standards, including protecting confidential drug information during communications.
  • Comply with federal and state laws, rules, regulations, and CVS policies and standard operating procedures.
  • Meet state and federal licensure requirements within the required timeframe.
  • Follow CVS workflow and maintain pharmacy standards.
  • Process prescriptions by translating SIG codes, selecting products, counting and measuring drugs, capping and uncapping vials and bottles, and labeling prescriptions.
  • Resolve third-party rejections and complete manual claim forms.
  • Perform prescription pick-up procedures in accordance with CVS policies and procedures.
  • Access, input, and retrieve necessary information using the workstation.
  • Maintain in-stock levels by following inventory policies and procedures and using appropriate reports to replenish inventory.
  • Put away drug orders, except CII orders, as permitted by law.
  • Deliver additional healthcare services as allowed by state regulation and individual certification and as directed by pharmacy leadership, including point-of-care and swab-and-send testing and immunization preparation or delivery.
  • Support the supervising pharmacist in dispensing drugs, reviewing prescriptions, and monitoring compliance.
  • Offer counseling and refer customers to the pharmacist when necessary; field medical questions when appropriate.
  • Communicate and interact with healthcare professionals to provide optimal care and, when applicable, obtain customer medical-history information to provide appropriate medical advice.
  • Practice and develop duties performed by pharmacists in accordance with applicable law.
  • Communicate with field management and corporate as needed and participate in required store operational meetings.
  • Help maintain a clean, organized, and professional pharmacy department according to CVS standards.
  • Support scheduling activities according to business needs and the workflow model.
  • Coordinate and implement training and development for pharmacy support staff, recognize colleagues, and celebrate success.
  • Complete all required training programs.

Desired Qualifications

  • Eligibility to immunize.
  • Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.
  • Once state regulations are met, willingness and ability to immunize as an essential pharmacist function.
  • Three to five years of prior related work experience is preferred.

About the Company

CVS Health

Runs pharmacies, health plans and clinics

CVS Health runs pharmacies, health insurance plans and medical clinics for individuals, employers and government programs across the United States. Its businesses include CVS Pharmacy, the Aetna insurer and Caremark, which manages prescription coverage and negotiates drug prices for health plans. Patients fill prescriptions in stores or by mail and receive care through walk-in clinics, primary care centers and home visits. The company earns money from prescription sales, insurance premiums, plan administration fees and clinical services, combining coverage with places to obtain treatment. Its first store opened in 1963, and its headquarters are in Woonsocket, Rhode Island.

Company size
10,001+
Company stage
IPO
Headquarters
Woonsocket, Rhode Island
Founded
1963

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