Quality Manager - Quality

What you’ll do:

Job Summary:

This position exists to lead the regional Operational Excellence and Quality organization, driving a continuous improvement culture, quality management, cost-out and data/ERP governance across LATAM. The role standardizes Lean/Six Sigma deployment, unified dashboards, operational assessments (OpA) and Industry 4.0 (I4.0) initiatives, and owns Business Intelligence / data management and analytics for the operations organization across all sites (Mexico, CAC, Andean and Brazil).

Job Responsibilities:

A. Lead regional Quality and Operational Excellence strategy and deploy the Eaton Business System (EBS).
B. Direct regional Quality teams (Mexico, CAC, Andean, Brazil) and drive quality performance and compliance.
C. Lead Continuous Improvement (CI) teams across the region and embed a CI culture.
D. Deploy Lean / Six Sigma programs and operational assessments (OpA).
E. Drive cost-out initiatives across the region.
F. Own unified dashboards and operations Business Intelligence / data management and analytics (BI Data Management Analyst & Engineer).
G. Lead Data and ERP governance for the operations organization.
H. Drive Industry 4.0 (I4.0) initiatives.
I. Support demand analysis / BI for the operations organization.
J. Standardize quality and CI processes and metrics across plants.
K. Build organizational capability, developing and coaching OpEx/Quality talent across the region.

Qualifications:

Education level required / Nivel educativo requerido:

• Bachelor’s degree in Engineering or related.
• Six Sigma Black Belt and/or MBA preferred.

Years and area of experience  / Años y área de experiencia requerida:

• Working knowledge of quality management systems, Operational Excellence, Lean/Six Sigma and data analytics.
• A minimum of 7-10 years of progressive experience in quality / OpEx / CI.
  + 5 years in managerial experience leading multi-country teams.

Technical knowledge / Conocimientos técnicos:

• A thorough understanding of quality management systems (ISO), Lean/Six Sigma and CI methodologies is required.
• Data / BI, unified dashboards, analytics and ERP data governance.
• Industry 4.0 / digital manufacturing.
• Cost-out and operational assessment (OpA) methodologies.
• English and Spanish language capability required.

Skills:

• Strong leadership and analytical / data-driven mindset
• Excellent written, verbal and interpersonal communication skills in English and Spanish
• Change management and coaching skills
• Ability to standardize quality and CI processes across countries
• Hands-on mentality

Additional Information:

Organizational Chart    
Supervisor    

• Latam Operations Director

Functional Manager (if applicable) / Supervisor Funcional (si aplica)    

• Divisional Quality / Operational Excellence

Incumbent (if applicable) / Titular (si aplica)    

• New role – TBD (Vacant)

Peers (if applicable) / Compañeros(as)  (si aplica)    

• Latam Supply Chain Manager, Latam R&D Manager, Latam Customer Operations Manager, Latam PMO Manager, Plant Managers (4)

Direct Reports (if applicable) / Reportes directos (si aplica)    

• Quality, CI, BI Data Management Analyst, BI Data Management Engineer

Indirect/Functional Reports (if applicable) / Reportes indirectos o funcionales (si aplica)     

• Quality (Mexico, CAC, Andean, Brazil); CI (Mexico, CAC, Andean, Brazil)

Dimensions: 
Scope of Responsibilities: Local, regional, etc. / Alcance de las responsabilidades: local, regional, etc.

• This position is regional (LATAM) and is directly responsible for:
  •    Quality across all plants
  •    Continuous Improvement (CI), Lean/Six Sigma and OpA
  •    Cost-out initiatives
  •    Unified dashboards, BI / data management, ERP governance and I4.0

Record any measurable statistics which the position impacts** / Registre todas las métricas medibles que afecten al puesto   

• Quality (PPM, cost of quality)
• CI savings / cost-out
• Dashboard adoption / data governance
• Project completion

How many employees does this position have responsibility for (span of control)? / ¿De cuántos empleados tiene responsabilidad este puesto?    

• 4 Direct Reports (regional Quality, CI and BI / data management organization)

List any significant changes to the above dimensions if role is being re-evaluated. / Enumere cualquier cambio significativo en las dimensiones anteriores si se reevalúa el rol.    

• New role created as part of the LATAM Operations Organization Design to consolidate Quality, CI, cost-out, BI/data & ERP governance and Industry 4.0 under a single regional leader.

Authorities that are granted to this position (indicate approvals and amounts if any) / Autoridades que se otorgan para este puesto (indicar aprobaciones y montos si los hubiera)    
    
"**Sales volume/revenues (required for sales roles), production expenses, maintenance expenses, payroll costs, capital expenditures, research budgets, cost of purchases, value of inventories controlled, employees supervised (direct and indirect)
** Volumen de ventas / ingresos (requerido para roles de ventas), gastos de producción, gastos de mantenimiento, costos de nómina, gastos de capital, presupuestos de investigación, costo de compras, valor de inventarios controlados, empleados supervisados ​​(directos e indirectos)"