Veterinary Charge Nurse – Emergency & Critical Care
$30 - $36/hr+ $2/hour overnight differential
Mid
Peoria, AZ, USA
In PersonOvernight shift, 7 p.m.–7 a.m., with one weekend day required. Choose a 4/10 or 3/12 schedule.
Medical, Clinical & VeterinaryVeterinary Professionals
About the job
Requirements
- Previous experience in a veterinary emergency, critical care, or specialty hospital.
- A veterinary technician or veterinary nursing background with demonstrated leadership experience.
- Experience mentoring, training, coaching, or supervising veterinary support staff.
- Strong understanding of veterinary clinical procedures and patient care.
- Ability to lead effectively in a fast-paced, high-volume emergency environment.
- Ability to provide constructive feedback and address performance concerns professionally.
- Excellent organization and ability to prioritize competing needs.
- A solution-oriented approach to problem-solving.
- Ability to work independently while maintaining strong communication with hospital leadership.
- Commitment to employee development, teamwork, and exceptional patient and client care.
Responsibilities
- Serve as the primary support staff leader during the overnight shift.
- Lead by example while maintaining a calm, professional, and supportive environment during high-volume periods.
- Mentor veterinary technicians, assistants, client service staff, and other overnight support team members.
- Conduct beginning-of-shift huddles to establish priorities, staffing expectations, and key patient or operational updates.
- Monitor staff performance and ensure responsibilities are completed appropriately throughout the shift.
- Ensure veterinary medical techniques, hospital policies, and procedures are consistently followed.
- Reinforce positive and compassionate customer service with every client interaction.
- Partner with the Training Coordinator to ensure employees receive appropriate onboarding, training, and ongoing development.
- Identify opportunities for employee growth and provide hands-on coaching and mentorship.
- Address performance deficiencies promptly and partner with the Leadership Team when additional corrective action is needed.
- Follow up on coaching and training to ensure expectations are being implemented.
- Document training and coaching sessions.
- Participate in staff leveling and performance review processes.
- Support department-specific training and help develop curriculum for ARISE Academy.
- Act as the communication bridge between overnight support staff and hospital leadership.
- Ensure important information, concerns, and operational updates are communicated appropriately.
- Conduct regular team check-ins and participate in Leadership Team meetings.
- Identify operational or staffing concerns that require leadership attention and escalate them appropriately.
- Promote transparency, accountability, and constructive communication across the team.
- Help ensure continuity between overnight and daytime operations.
- Monitor hospital areas and ensure departments remain organized, functional, and appropriately staffed.
- Help resolve client concerns and complaints when appropriate.
- Identify operational deficiencies and take a solution-oriented approach to resolving them.
- Partner with the inventory specialist to maintain appropriate department inventory levels and avoid shortages or excess.
- Ensure overnight operations remain compliant with OSHA requirements and hospital safety standards.
- Participate in the development and implementation of policies and standard operating procedures.
- Support a seamless patient, client, and team experience throughout the overnight shift.
Desired Qualifications
- Veterinary technician license or certification.
About the company
Ethos Veterinary Health operates a nationwide network of more than 140 specialty and emergency veterinary hospitals across North America. It brings together over 1,500 specialized veterinarians who treat nearly 2 million pets each year. Hospitals in the network share advanced diagnostic tools and apply a scientific, evidence‑based approach to patient care, enabling collaboration across sites and access to specialized expertise. What makes Ethos different is the combination of a large, integrated network with deep specialty medicine and a focus on high-quality outcomes and professional collaboration, rather than isolated clinics. The company’s goal is to raise veterinary standards by delivering expert, evidence‑based care and to provide rewarding careers for veterinary professionals while advancing pet health.
Company Size
501-1,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Woburn, Massachusetts
Founded
2015
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Simplify's Take
What believers are saying
- VetRec reached 600 doctors and 900 staff by August 2026.
- Ethos opened 2026 ER Immerse recruiting across Texas, Florida, and California.
- Leslie Storms became president on December 1, 2025, restoring permanent leadership.
What critics are saying
- FTC order limits specialty acquisitions near rivals through 2032, capping roll-up growth.
- Leadership churn from Ryan Buck to Leslie Storms signals strategic instability in 2025.
- Sambolin litigation over hospital care keeps malpractice and reputational risk alive.
What makes Ethos Veterinary Health unique
- 140+ specialty and emergency hospitals give Ethos dense referral coverage.
- Ethos Discovery and clinical trials embed research into daily hospital operations.
- VetRec partnership adds enterprise AI recordkeeping across specialty and emergency workflows.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance
- Health Savings Account/Flexible Spending Account
- Paid Vacation
- Paid Sick Leave
- 401(k) Retirement Plan
- 401(k) Company Match
- Wellness Program
- Flexible Work Hours