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JEM Systems

Supplies fire safety equipment and designs building systems

AI Specialist Bilingual COD

AI Application EngineeringPosted on Nov 9
Full-timeSão Paulo, State of São Paulo, Brazil

About the Job

Requirements

  • Completed undergraduate degree in Computer Science, Software Engineering, Computer Engineering, Information Systems, Statistics, Mathematics, or a related area.
  • At least 5 years of software development, data engineering, or data science experience, including at least 2 years focused on generative AI and large language model projects.
  • Demonstrated experience putting AI solutions into production, with quantifiable efficiency gains.
  • Experience building agents, AI automation workflows, and integrations between models and enterprise systems.
  • Experience with retrieval-augmented generation (RAG), knowledge bases, and processing unstructured documents such as PDFs, invoices, contracts, and emails.
  • Experience working with business teams to translate operational problems into technical requirements and communicating results to leadership.
  • Expertise in generative AI, including large language model APIs (Anthropic Claude, OpenAI, Gemini), advanced prompt engineering, structured outputs, tool use, function calling, agent development, and Model Context Protocol (MCP).
  • Experience with embeddings, vector databases such as pgvector, Pinecone, or Weaviate, chunking strategies, and hybrid search.
  • Experience with automation and integration tools such as n8n, Power Automate, or Make; REST APIs, webhooks, and OAuth authentication.
  • Experience creating evaluations, observing AI solutions through logs, tracing, and cost-per-call monitoring, versioning prompts, and applying LLMOps practices.
  • Experience with AWS, Azure, or GCP, Docker containers, and Git version control.
  • Intermediate-to-advanced SQL skills and familiarity with business intelligence tools for measuring impact.
  • Knowledge of Brazil's LGPD, access control for sensitive data, and AI-specific risks such as prompt injection.
  • Fluent English.

Responsibilities

  • Translate opportunities identified by business partners into viable technical solutions by assessing approach, cost, risk, and implementation time.
  • Design and develop generative AI solutions, including agents, assistants, automation workflows, document extraction and classification, RAG knowledge-base search, and integrations with company systems.
  • Integrate AI models with ERP, CRM, WMS, and other tools through APIs, MCP, and automation platforms so the solutions operate within real business processes.
  • Define reference architecture and technical standards for AI solutions, including model selection, prompt engineering, quality evaluation, monitoring, and cost control.
  • Build rapid prototypes and proofs of concept to validate hypotheses with business areas before scaling investments.
  • Establish production evaluation processes to measure solution accuracy, reliability, and impact, and correct deviations.
  • Lead AI governance with IT and Legal, addressing information security, privacy, access control, responsible use, and risks including hallucinations and data leakage.
  • Track AI developments, evaluate tools and vendors, and recommend adoption decisions.
  • Train business partners and teams in AI use by creating materials and best practices and fostering a culture of experimentation.

Desired Qualifications

  • Postgraduate degree, MBA, or master's degree in Artificial Intelligence, Data Science, Machine Learning, or Data Engineering.
  • Experience integrating with ERP systems such as NetSuite, SAP, or TOTVS, CRM, and WMS, and experience in consulting or digital transformation environments.
  • Advanced Python programming; TypeScript or JavaScript; and frameworks such as LangChain or LlamaIndex, or agent SDKs.
  • Certifications in AI and cloud platforms such as Anthropic, AWS, Azure AI, or Google Cloud, and courses in LLMs, agents, or AI applied to business.

About the Company

JEM Systems

Supplies fire safety equipment and designs building systems

JEM Systems is a life safety equipment distributor and engineering services company headquartered in Phoenix, Arizona. The company supplies fire alarm parts, control panels, detectors and related components to contractors and organizations responsible for protecting buildings. Its design work covers fire alarms, sprinkler systems, three-dimensional building models and in-building radio coverage used by emergency responders. Customers obtain equipment and technical services through the same business, from selecting parts and planning systems to testing, programming and putting systems into service. Founded in 2019, JEM operates through distribution and engineering offices serving customers in North America and other markets.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Phoenix, AZ
Founded
2019

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