Wells Enterprises

Produces Blue Bunny ice cream products

QA Logistics Supervisor

Validation, Compliance & Quality SystemsConfirmed live in the last 24 hours

Full-timeLe Mars, IA, USANo salary listed

About the Job

Requirements

A bachelor's degree in food science, microbiology, business administration, education, technology, or communications, or equivalent year-for-year experience with food or nutritional products manufacturing or retail firms in manufacturing or quality programs.
At least 5 years of demonstrated experience, preferably in a quality assurance or quality control role, in a medical product, food or nutritional product manufacturing or retail setting.
Previous experience in an FDA- or USDA-regulated industry.
Process Controls Qualified Individual (PCQI), Hazard Analysis Critical Control Point (HACCP), and Safe Quality Foods (SQF) certifications are required; if not held before accepting the position, the certifications must be attained within one year in the role.
Familiarity with food or nutritional product legislation and manufacturing equipment.
Familiarity with Oracle warehouse management software, inventory, and logistics supply chain.
Knowledge of HACCP plans, FSMA plans, microbiology, food manufacturing, quality assurance principles, federal regulations, and ice cream or dairy product manufacturing; understanding of food safety and quality, manufacturing, and regulatory processes.
Investigation and audit skills; verbal and written communication and documentation skills; analytical, problem-solving, and decision-making skills; attention to detail; multitasking ability; and ability to follow written and verbal instructions.
Demonstrated leadership skills.
Proficiency in Microsoft Office software, including Excel, Outlook, Word, and PowerPoint.
Ability to work with limited direction and establish strong relationships throughout the organization and supply chain.
Willingness and ability to travel up to 25% of the time.
Ability to understand the overall business operation and the impact of decisions, performance, and behavior.
Ability to listen effectively, offer solutions, resolve concerns and issues, collaborate, establish and shift priorities, organize and coordinate multiple tasks, and work under time constraints to meet deadlines.
Ability to translate theory into practical applications.

Responsibilities

Supervise assigned teams of employees performing QA logistics control and quality assurance monitoring activities, including food safety and food quality work in a food manufacturing environment.
Communicate expectations, manage accountability, and deliver safety, quality, delivery, and cost results.
Ensure direct reports comply with company and Code of Federal Regulations requirements for food quality and food safety.
Liaise between the warehouse, freezer team, and production facilities.
Serve as the designated SQF practitioner for company-managed warehouses and freezers at assigned locations.
Serve as backup to the QA Manager when necessary.
Follow and enforce SQF and safety policies, promote and acknowledge safe behavior, and address safety-related concerns appropriately.
Administer work standards so employees perform assigned tasks safely, consistently, and effectively according to established quality, food safety, and environmental standards, SQF precepts, standard operating procedures, and standard work; document work as required and take ownership of SQF training requirements.
Manage and develop quality activities in warehouse and freezer processes using established Good Warehouse Practices, company policies, and relevant food safety regulations.
Support and maintain continuous improvement and food safety culture, and promote and support food quality and food safety programs, including finished-goods and raw-material hold-order management, internal audits, certificates of analysis and raw-material product review, and quality inspections with QA coordinators or relevant site QA personnel.
Communicate regularly with warehouse and freezer management and the QA Manager to ensure awareness and understanding of information affecting individuals, teams, or operations.
Complete risk-based assessments of new and current supplier quality and food safety programs, including initial reviews of supplier self-assessments, ingredient attributes, and supplier food safety programs.
Conduct onsite facility audits of supplier quality and food safety programs to verify compliance with company expectations and applicable regulatory requirements.
Develop individuals and teams using motivation, teamwork, mentoring, and coaching; drive individual accountability and ownership of results; and foster peer accountability for safety, quality, delivery, and cost.
Lead warehouse and freezer SQF plans and compliance activities; drive corrective actions and sustainability for SQF and other regulatory and compliance programs and initiatives.
Support other food safety and food quality audits, including customer audits, by preparing beforehand and planning actions afterward.
Assist with corrective action programs for warehouse and freezer food safety and quality programs.

Desired Qualifications

Qualification, project management, and knowledge of FDA and USDA regulations, including 21 CFR and 7 CFR or 9 CFR, are a plus.
Experience in a quality assurance or quality control role is preferred.

Company: Wells Enterprises (a Ferrero Company)

Functional Area: Quality

The Role

Responsible for day-to-day supervision of assigned teams of employees who perform specific tasks as part of QA Logistics control and quality assurance monitoring activities, including, but not necessarily limited to, food safety and food quality concerns in a food manufacturing environment. Responsible for communicating expectations, managing accountability, and delivering desired safety, quality, delivery, and cost results. Assures direct reports comply with company and CFR requirements for food quality and food safety. Is the liaison between the warehouse, freezer team, and production facilities. Will serve as the designated SQF Practitioner for WEI-managed warehouses and freezers utilized for assigned locations; Certified in PCQI, HACCP, Internal Auditing, CQA, and SQF or able to obtain certifications in the first year. Serves as backup to QA Manager if necessary.

What You’ll Do

Follow and enforce required SQF and safety policies, promote and acknowledge safe behavior, and appropriately address safety-related concerns.
Administer work standards to ensure employees consistently, safely, and effectively perform assigned tasks and responsibilities following established QFSEs, SQF precepts, SOPs/Standard Work, and document the work as required. Take ownership of the training SQF requirements.
Manage (and develop where necessary) quality activities within the warehouse and freezer processes using established Good Warehouse Practices, company policies (QFSEs), and relevant food safety regulations.
Supports and maintains a continuous improvement (CI) and food safety culture while promoting and supporting food quality and food safety programs, including, but not necessarily limited to; FG and RM hold order management, internal audits, COA and RM PRH, quality inspections (in conjunction with QA Coordinators or relevant site QA personnel)
Communicate openly and effectively with all warehouse and freezer management and the QA Manager regularly to ensure awareness and understanding of important information impacting the individual, team, or operation.
Completes risk-based assessments of new and current supplier quality/food safety programs. Risk-based assessments will consist of an initial review of supplier-self assessments, reviewing ingredient attributes, and supplier food safety programs. Responsible for onsite facility audits of supplier quality/food safety programs to verify compliance with Wells quality/food safety expectations and applicable regulatory requirements.
Develop and build the capability of people as individuals and teams through a variety of techniques and tools focused on motivation, teamwork, mentoring, and coaching. Drive individual accountability and ownership of results. Foster peer-to-peer accountability in safety, quality, delivery, and cost.
Serves as the lead SQF practitioner of the warehouse and freezer SQF plan and SQF compliance activities. Drives corrective actions and sustainability in light of SQF and other regulatory / compliance programs and initiatives. Serves similarly for other food safety or food quality audits, such as customer audits, including preparation before and action planning after the audit activities. Assists with corrective action programs for warehouse and freezer food safety and quality programs.

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What You’ll Bring

Bachelor’s degree in food science, Microbiology, Business Administration, Education, Technology, or Communications.
Equivalent (year for year) experience with food or nutritional products manufacturing / retail firms in manufacturing or quality programs may be substituted for degree level.
A minimum of 5 years of demonstrated experience, preferably within a quality assurance/control role, in a medical product, food or nutritional product manufacturing or retail setting.
Previous experience in an FDA / USDA-regulated industry.
Process Controls Qualified Individual (PCQI), Hazard Analysis Critical Control Point (HACCP), and Safe Quality Foods (SQF) certifications are required.
If not acquired before accepting the position, must attain PCQI, HACCP, and SQF certification within one year in the role.
Familiarity with food / nutritional product legislation Manufacturing Equipment.
Oracle systems warehouse management software, inventory, and logistics supply chain.
Qualification, Project Management, and (FDA & USDA 21CFR & 7 CFR or even 9 CFR) - a plus.
Knowledge of HACCP plans, FSMA Plans, microbiological, food manufacturing, quality assurance principles, federal regulations, and ice cream or dairy product manufacturing. Understanding of food safety/quality, manufacturing, and regulatory processes.
Investigation and audit skills; verbal and written communication and documentation skills; analytical, problem-solving- and decision-making skills; attention to detail; multitasking and ability to follow written/verbal instructions. Demonstrated leadership skills.
Proficient skill in using Microsoft Office software (Excel, Outlook, Word, PowerPoint, etc).
Self-motivated, self-starter, and able to work with limited direction; establish strong relationships throughout the organization and supply chain.
Able and willing to travel up to 25% of the time.
Ability to understand the overall business operation and the impact of decisions, performance, and behavior.
Effectively listen, offer solutions, and resolve concerns/issues, work in a collaborative environment, establish and shift priorities as needed, and organize and coordinate multiple tasks and to work under time constraints to meet deadlines.
Able to translate theory into practical applications.
Reports to: QA Manager Logistics
Direct reports: Yes
Indirect reports: N/A

Wells Enterprises is an EEO/AA employer M/F/Vet/Dis

About the Company

Wells Enterprises

Produces Blue Bunny ice cream products

Wells Enterprises is the largest privately held ice cream maker in the United States, producing over 900 ice creams and frozen novelties under Blue Bunny and Bomb Pop. It operates two Le Mars plants plus facilities in Henderson, NV and Dunkirk, NY, with products made in advanced facilities and shipped nationwide through grocery, club, mobile trucks, and foodservice channels. It stands out as a long-time family-run business that operates as an independent unit within the Ferrero Group. Its goal is to keep expanding its nationwide frozen dessert lineup while leveraging Ferrero’s scale to reach more customers.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Le Mars, IA
Founded: 1913

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