Assistant Branch Manager

Job Description

• Competitive salary + annual bonus
• Permanent full-time position
• Schedule: To be discussed (must be available to work one weekend out of every two)
• Work location: 1637 Rue Sigouin, Drummondville, QC J2C 5R7

Job Description

As an Assistant Branch Manager, you will work under the direction of the Branch Manager. You will be responsible for leading a team, overseeing daily operations, and ensuring exceptional customer service, while helping the branch achieve its business objectives.

Key Responsibilities

• Maintain an active presence on the floor, supervising and participating in operations within a sometimes outdoor, physically demanding, and hands-on work environment;
• Promote a safe, inclusive, and positive workplace culture;
• Enforce environmental, health, and safety policies and procedures;
• Assist the Branch Manager with monthly Health and Safety audits;
• Oversee daily operations, including scheduling, sales targets, and production goals;
• Support employees by participating in daily tasks and operational initiatives;
• Assist the Branch Manager in communicating information and updates to employees;
• Collaborate with internal and external partners to ensure business processes are followed effectively;
• Conduct quarterly performance evaluations for hourly employees alongside the Branch Manager;
• Perform various administrative tasks, including cash deposits, payroll processing, employee scheduling, and related duties;
• Support the Branch Manager in recruiting, onboarding, and integrating new employees;
• Act as a change ambassador by supporting organizational initiatives and playing an active role in implementing changes within the branch.

Qualifications

• Minimum of three (3) years of customer service experience;
• Minimum of one (1) year of management experience;
• College diploma or university degree;
• Experience in retail or the automotive industry is considered an asset;
• Bilingualism (French and English) is considered an asset.

Desired Skills and Competencies

• Ability to empower and motivate employees;
• Strong delegation skills with the ability to follow up effectively;
• Excellent communication skills, including written, verbal, and presentation abilities;
• Strong problem-solving capabilities;
• Team-oriented mindset with a collaborative approach;
• Strong time management and prioritization skills;
• Ability to demonstrate empathy and emotional intelligence.

Additional Information

• Competitive salary + annual bonus;
• Eligible for paid vacation from day one;**
• Comprehensive group insurance plan;
• Telemedicine access (24/7 access to a physician);
• Group RRSP with employer matching contributions;
• AIM Annual Scholarship Program offering up to $8,500 per eligible dependent to help cover educational expenses;
• A friendly and enjoyable work environment;
• Company-sponsored events throughout the year (barbecues, holiday parties, and more);
• Exceptional career growth and advancement opportunities;
• Employee discounts on parts at any Kenny U-Pull location.

Kenny U-Pull is a subsidiary of American Iron & Metal (AIM) Inc., a globally recognized leader in the metal recycling industry, with more than 125 locations, 3,000 employees worldwide, and over $3.5 billion in annual sales. AIM and its subsidiaries are equal opportunity employers. Only candidates selected for an interview will be contacted. We thank all applicants for their interest.