CFC

Cyber risk underwriting through MGA platform

Claims Adjuster

Claims AdjudicationUpdated on Nov 13

Full-timeLondon, UKNo salary listedHybrid

About the Job

Requirements

Experience handling Errors & Omissions (E&O) or Professional Indemnity (PI) claims within the professions sector, including architects, engineers, miscellaneous professionals, accountants, and design and construction.
Experience dealing with external stakeholders in a customer service or consultancy environment.
Ability to prioritize work and identify deadlines, including deadlines stipulated in lawsuits and demand letters and deadlines for addressing claims queries.
Ability to manage a variety of specialty claims work.

Responsibilities

Proactively handle Errors & Omissions (E&O) and Professional Indemnity (PI) claims on behalf of capacity providers, from first notification of loss through settlement, within delegated authorities.
Build relationships with policyholders, brokers, underwriters, and capacity providers, and deliver high-quality customer service.
Work with a panel of response vendors during claims incidents.
Ensure prompt and accurate reserving, identify and pursue relevant third-party recoveries, and seek to reduce claims leakage.
Work with underwriters to provide feedback on claims issues and trends, and with the Products team on development of CFC products and wordings.
Comply with relevant legal and statutory requirements and obligations, including those of the Financial Conduct Authority (FCA) and Lloyd’s.

A claims professional is required to further strengthen CFC’s claims team and to ensure that CFC delivers a high-quality claims service to policyholders, brokers, underwriters and capacity providers. We are seeking a conscientious and hardworking claims professional with experience with Errors & Omissions (E&O) / Professional Indemnity (PI) claims within the professions space (architects, engineers, miscellaneous professionals, accountants, and design and construction).

The Claims Adjuster, Professions will work closely CFC colleagues within the Claims, Underwriting, Finance, IT and Products teams whilst being subject to all relevant legal and statutory (including FCA and Lloyd’s) requirements and obligations:

Proactively handle Errors & Omissions (E&O) and Professional Indemnity (PI) claims on behalf of CFC’s capacity providers from first notification of loss to settlement within the scope of CFC’s delegated authorities.
Foster good relationships with policyholders, brokers, underwriters and capacity providers, and drive excellent customer service.
Actively work with a panel of response vendors during claims incidents.
Ensure that there is prompt and accurate reserving, identifying and pursuing relevant third party recoveries and seeking to reduce claims leakage.
Working closely with underwriters providing feedback on claims issues/trends and the Products team concerning the development of CFC’s products and wordings.

We are looking for a candidate who is passionate about Specialty claims and continuing to develop in a growing environment. You will also have;

Experienced at dealing with external stakeholders in a customer service or consultancy environment
The ability to prioritise where necessary, identifying deadlines such as those stipulated within lawsuits, demand letters and in addressing claims queries.
The capability of managing the work involved in a variety of Specialty Claims

About the Company

CFC

Cyber risk underwriting through MGA platform

CFC Underwriting is a specialist insurance provider operating as a managing general agent (MGA) that underwrites on behalf of a panel of carriers, focusing on emerging and specialty risks with a strong emphasis on cyber. It uses a proprietary global insurance platform powered by data science to streamline underwriting across a portfolio of 50+ products, including cyber and professional liability, with an in-house incident response team adding comprehensive cyber risk management. It differentiates itself through its early focus on cyber, large in-house claims and incident response capabilities, and a global broker-driven distribution model. Its goal is to deliver fast, precise underwriting and robust risk management for technology-related and other specialty risks worldwide.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: London, United Kingdom
Founded: 1999

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