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Kaiser Permanente

Integrated healthcare provider and payer platform

Emergency Room Assistant

Nursing & Frontline Patient CarePosted on Nov 11
Full-timeDowney, CA, USANo salary listedIn-person

About the Job

Requirements

  • At least six months (1,040 hours) of experience within the past two years in hospital acute care, in the field, or in an emergency department as an EMT or Paramedic; this experience requirement is waived for current KP Coalition employees.
  • A California Paramedic Certificate or California Emergency Medical Technician Certificate is required.
  • Basic Life Support certification is required.
  • Good verbal and written communication skills are required.
  • Knowledge of a PC or mainframe computer system is required, or the employee must be willing to train.
  • The position requires on-call availability; days and hours may vary.

Responsibilities

  • Perform routine patient-care duties under direct supervision and follow assignments from the Registered Nurse in charge of Emergency Services; assist in treatment rooms.
  • Complete documentation and serve as an information source for patients when appropriate.
  • Adhere to nursing-care standards and promote teamwork among co-workers.
  • Instruct patients on general health, basic self-care procedures, and the use of home equipment.
  • Review, explain, and clarify physician orders with patients or parents.
  • Administer first aid; apply orthopedic appliances and dressings; perform urinary catheterizations, bladder irrigations and installations, suctioning, throat irrigations, enemas, wound irrigation and packing, inhalation therapy, and surgical preparations.
  • Follow infection-control procedures and initiate emergency procedures, including CPR; provide emergency patient treatment and respond to Code Blues.
  • Safely lift patients; monitor vital signs and bleeding; observe machine monitors; prepare and position patients for procedures.
  • Obtain patient specimens, prepare samples for laboratory analysis, perform waived testing such as blood-glucose, urine-dip, and pregnancy testing, and check vision using a Snellen chart.
  • Assist physicians in obtaining tissue specimens and biopsies; restrain or support patients during procedures; select and pass instruments.
  • Deliver food trays and heat and serve patient meals.
  • Schedule, cancel, or reschedule appointments when necessary; direct members to the appropriate department; ask patients about the nature of illness and medical problems; make an initial assessment of patient condition.
  • Complete maintenance forms, laboratory, x-ray, diagnostic-test requisitions, specialized-test forms, and referral forms as needed; obtain patient signatures on consent forms.
  • Record procedures and activities during emergencies; transport patients to and from designated areas; route specimens to the laboratory; transport laboratory specimens and procedure trays.
  • Ensure equipment is available for procedures and examinations; assemble and disassemble equipment and instruments; check and stock emergency supply carts; verify defibrillators are working.
  • Set up and organize exam rooms; select instruments and equipment; set up instruments and surgical trays; stock and restock treatment and procedure rooms; rinse and clean instruments and equipment; maintain a clean work area.
  • Train and orient new or less experienced personnel; answer call lights and telephones, including the nurses’ station telephone; take messages; locate personnel by paging system or existing technology.
  • Assume other activities and responsibilities as directed, such as performing EKGs.

Desired Qualifications

  • Competency in performing 12-lead EKGs.
  • Knowledge of sterile technique.
  • Bilingual ability.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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