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hims & hers

Connects patients to online medical care

Senior Product Development Engineer

Biomedical Engineering & Medical DevicesConfirmed live in the last 24 hours
Full-timeMenlo Park, CA, USA$130k - $170k /yrIn-person

About the Job

Requirements

  • A bachelor's degree in Mechanical Engineering, Biomedical Engineering, Packaging Engineering, or a closely related field.
  • Eight or more years of engineering experience, including at least four years in FDA-regulated medical device or diagnostics product development.
  • Working knowledge of 21 CFR 820 (QSR), ISO 13485, and ISO 11607 quality and packaging standards.
  • Hands-on experience with design controls, Design History File (DHF) documentation, and design verification and validation (V&V).
  • Experience authoring and executing packaging qualification or sterilization validation protocols and technical reports.
  • Experience conducting human factors engineering (HFE) activities per FDA HE75 and IEC 62366-1, including use-related risk analysis and formative and summative usability testing.
  • Proficiency in SolidWorks or equivalent 3D computer-aided design software, with experience in geometric dimensioning and tolerancing (GD&T) and tolerance stack-up analysis.
  • Familiarity with risk management processes per ISO 14971.
  • Strong written and verbal communication skills for cross-functional collaboration and technical documentation.
  • Be willing to wear personal protective equipment, including gloves, respiratory protection, and a gown, while working with hazardous drugs.
  • Have medical approval to wear negative- or positive-pressure respiratory protection, including N95, full-face respirator, self-contained breathing apparatus (SCBA), or powered air-purifying respirator (PAPR).
  • Be able to meet the physical demands of the role, including walking up to 50% of the time, standing up to 100%, squatting and bending up to 20%, lifting up to 80% of the time during shifts of up to 12 hours, and lifting up to 50 pounds.
  • Be willing to confirm understanding of the potential teratogenic, carcinogenic, and reproductive risks of handling or compounding certain hazardous drugs.

Responsibilities

  • Design and develop medical devices through concept generation, detailed design, prototyping, and design transfer to manufacturing.
  • Create and maintain design-compliant documentation, including design inputs, outputs, Design History Files (DHF), and engineering change orders.
  • Execute design verification and validation (V&V), including authoring, executing, and reporting on test protocols.
  • Lead or support human factors engineering (HFE) activities, including use-related risk analysis and formative and summative usability testing.
  • Apply risk management principles throughout the product development lifecycle.
  • Develop and evaluate prototypes using appropriate fabrication methods, iterating based on testing and user feedback.
  • Support production readiness and work with contract manufacturers and suppliers to optimize cost, quality, and scalability.
  • Evaluate and qualify packaging materials, components, and configurations for device protection, usability, stability, and shipping integrity.
  • Lead packaging qualification activities, including seal strength testing, package integrity testing, and accelerated and real-time aging studies.
  • Lead or support sterilization validation activities with external vendors and laboratories.
  • Coordinate transportation and distribution simulation testing to ensure product integrity through the supply chain.
  • Maintain complete packaging and device documentation within the Design History File (DHF) and Device Master Record (DMR).
  • Contribute engineering documentation and technical file development for regulatory submissions.
  • Collaborate with Quality, Regulatory Affairs, Operations, Supply Chain, and Creative Design to ensure device and packaging readiness for commercialization.
  • Coordinate testing activities with external laboratories, sterilization vendors, and packaging suppliers.
  • Assist Regulatory Affairs with submissions and documentation related to devices, packaging, and sterilization.
  • Participate in design reviews, internal audits, supplier assessments, and regulatory inspections as needed.
  • Contribute to risk management activities related to the device, packaging, shipping, and product transport.

Desired Qualifications

  • Experience with diagnostic specimen collection, sample integrity requirements, or diagnostic consumable development, such as blood collection, lateral flow, or microfluidic devices.
  • Familiarity with CLIA regulations, laboratory interfaces, or point-of-care diagnostic platforms.
  • Advanced human factors engineering experience, including designing and executing full summative usability studies, moderating use scenarios with target user populations, and generating HFE reports suitable for regulatory submission.
  • Experience applying IEC 62366-1 and FDA HE75 within a formal design control process, including task analysis, use error identification, and critical task definition.
  • Experience with Class II or Class III medical devices and exposure to notified body or FDA interaction during submission.

About the Company

hims & hers

Connects patients to online medical care

Hims & Hers operates a consumer health platform that connects people with licensed providers for online consultations and ongoing care. Its Hims and Hers brands give customers access to services for hair loss, sexual health, mental health, skin care, and weight management, alongside prescription and nonprescription products. Providers assess patients and make treatment decisions, while the group coordinates digital records, follow-up, and fulfillment through owned and partner pharmacies. Revenue comes from product sales and subscriptions that combine recurring shipments with access to care. Hims & Hers was founded in 2017 and is headquartered in San Francisco, California.

Company size
1,001-5,000
Company stage
Post IPO Equity
Headquarters
San Francisco, California
Founded
2017

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