Global Mobility Operations Project Intern - Destination Services

As a Project Intern, you will contribute to impactful short-term projects and gain hands-on experience in a fast-paced, professional environment. This internship offers the opportunity to develop practical skills, apply your knowledge to real-world challenges, and explore your career interests. Applications are reviewed on a rolling basis, so we encourage you to apply early. Purpose of Role: Bytedance is seeking a meticulous and detail-oriented Global Mobility Operations Specialist to join our Destination Services team, reporting to the regional destination service lead in APAC. In this role, you will have the opportunity to work with multiple domestic and international stakeholders to support our continued growth and expansion. As a key team in our global mobility function, you will play a crucial role in facilitating the relocation and assignment processes for our international workforce. A strong foundation in HR practices and/or Global Mobility functions within a multinational setting is highly desirable. Destination Services is mainly based on the welfare policies provided by the company, providing relocation services for cross-border transfers, new hire employees, and international assignments. This role is to support all potential operations matters for day to day work, as well as accompanying project work for the maintenance and growth of the function. Responsibilities 1. Monitor the destination services tracker, assign cases to vendors, track SLA adherence, flag errors and keep cases progressing smoothly; 2. Oversee vendor service quality, conduct spot checks on records and internal communications, and escalate issues to the Regional Destination Services Lead (DSL); 3. Serve as the first point of contact for basic enquiries from employees and vendors; route complex escalations to DSL; 4. Support cross-team collaboration with HRBPs, hiring managers, payroll, mobility operations and suppliers to deliver smooth cross-border mobility; 5. Complete ad-hoc work including data reviews, APAC destination service guide translation & updates, system accuracy checks, and process optimization using internal AI tools. Minimum Qualifications 1. Bachelor’s degree or above. 2. Fluent working English; strong Excel skills including pivot tables, VLOOKUP and data validation. 3. Solid data reconciliation & analytical skills, great attention to detail, able to juggle multiple priorities independently and in a team. 4. Proactive, service- and solution-minded, good at communication, reliable execution and timely response. 5. Able to handle confidential sensitive information; basic familiarity with AI tools and prompt crafting. Preferred Qualifications 1. Familiarity with global mobility practices and policies is a plus, but not required.