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Full-Time

Employee Experience

Ex, Advisor, Healthcare

Confirmed live in the last 24 hours

Qualtrics

Qualtrics

5,001-10,000 employees

AI-powered experience management software platform

Data & Analytics

Senior, Expert

Provo, UT, USA

Category
Healthcare Administration & Support
Medical, Clinical & Veterinary
Required Skills
Sales
Communications
Data Analysis
Requirements
  • 7+ years experience working with customers on their employee experience/ employee listening programs
  • Strong background within the Healthcare industry
  • A blend of external consulting experience as well as internal practitioner experience is preferred, although candidates with experience only on one side will be considered
  • Experience working with medium to large, complex organizations
  • Awareness of current trends in healthcare employee/physician/nurse drivers of retention and critical business objectives
  • Strong writing and presentation skills
  • Able to build trusted, peer relationships with client Executives and practitioners
  • Ability to communicate effectively to both highly academic and business (non-academic) audiences
  • Able to manage ambiguous situations by identifying business objectives and orienting Qualtrics team members and customers toward a solution
  • Have a deep understanding of good research methodology; survey design and data collection
  • Able to analyze and interpret data, and report back insights to customers
  • Advanced degree (Ph.D. or M.A./ M.S. preferred) in Industrial Organizational Psychology, Behavioral Science or related field
  • Willingness and ability to travel up to 25% of the time
Responsibilities
  • Provide expert advisory services to senior clients in large scale organizations in the areas of Employee Experience management, employee listening, survey design, benchmarking, action planning, communications, change management, and a working knowledge of how to use Advanced Analytics to support these areas (e.g., People Analytics)
  • Support large sales efforts to demonstrate the value of Qualtrics’ advisory services to our prospective customers
  • Work with our global leadership team to lead the development of new and innovative services packages that meet our customers emerging needs and support new product releases
  • Support our product science teams in building and validating innovative, scalable pre-packaged employee listening solutions
  • Work with our EX product and product science teams to influence product development priorities and new product enhancements
  • Support Qualtrics’ sales and customer success teams by providing ongoing coaching and enablement

Qualtrics XM offers experience management software with three suites designed to enhance customer frontlines, team performance, and product development, all integrated into a single platform. The software leverages AI to improve customer experiences across touchpoints, engage teams, and facilitate product design for market growth.

Company Stage

Series C

Total Funding

$595.2M

Headquarters

Seattle, Washington

Founded

2002

Growth & Insights
Headcount

6 month growth

0%

1 year growth

-10%

2 year growth

-10%

Benefits

Work hard/play hard - For every bit of hard work we put in, we have twice the fun. Whether that means taking a break in a massage chair or hitting the slopes after work, Qualtrics makes sure that employees take time to recharge and live it up. Everyone receives $1500 annually to spend on a ‘bucket list’ adventure.

Upward mobility - Because we’re a hyper-growth company, getting promoted and taking on more opportunity is always an option. We hire individuals who have what it takes to quickly step into the next role and take on opportunities beyond their core job description.

Office perks - We believe in a workspace that allows you to take a breather and pepper fun throughout your day. Grab a beer in the Dublin office pub, enjoy Seattle’s rooftop patio overlooking the Puget Sound, or raid one of the many kitchens around Provo’s office.

Global - Qualtrics employees are plugged into a network of experienced professionals around the globe. With weekly company-wide video meetings and our own internal social network, employees get global experience and stay up-to-date on what’s happening across the organization.

Total rewards - The term “benefits” doesn’t really do our employee rewards program justice. We provide medical, dental, and vision insurance, 20+ days of annual leave, generous retirement fund contributions, quarterly bonuses, and tons of career mobility.

High bar - We don’t hire cutthroat individuals who only care about themselves. We’re looking for top performers with a wide array of professional and personal experience. Our employees are driven, intelligent, diverse and interesting people who work well in teams and know how to have fun.