Bosch Home Comfort

Makes heating, cooling and hot-water equipment

IT Admin Intern

IT Service Desk & End User SupportConfirmed live in the last 24 hours

InternshipAn Phước, Bien Hoa, Dong Nai, VietnamNo salary listedIn-person

About the Job

Requirements

Be a third- or fourth-year student majoring in an Information System field, such as IT Infrastructure Engineering, IT Helpdesk, IT Support Service, System, or Networking, or a related field.
Have good English communication and writing skills.
Have good proficiency in Microsoft Office Excel and PowerPoint.
Demonstrate organization, integrity, responsibility, and discipline.
No technical skills are required; training is provided for assigned tasks.

Responsibilities

Support the Service Desk for IT infrastructure front-end items and services, including IT accessories and small equipment, printing service, barcode scanners, and communication TVs; act as the first point of contact for service request fulfillment and incident management.
Support IT inventory management, including 5S and safety tracking, maintaining inventory data quality, and stock management.
Support IT procurement and cost monitoring by following purchase requisitions and purchase orders end to end, including consolidating customer requests, collecting quotations, following up on requisitions and orders, and MIGO.
Track IT costs and prepare meaningful reports that facilitate management decision-making.
Support documentation by preparing IT user guides, work instructions, manuals, and knowledge articles.
Support raw data preparation and presentation for ICO operational reports.
Support ICO events, including birthdays, team-building activities, IT roadshows, exhibitions, and training.

Job Description

1. Support Service Desk for IT Infra Front-End (IT accessories & small equipment, printing service, barcode scanners, communication TV, etc.): act as 1st layer of contact for Service Request Fulfillment, Incident Management.

2. Support IT Inventory Management. Including 5S/ Safety tracking, ensure inventory data quality, stock management.

3. Support IT Procurement & Cost Monitoring:

Following PR/PO from end to end (customer request consolidation, quotation collection, PR/PO follow up, MIGO)
IT cost monitoring: cost tracking with meaningful reports that facilitate management decision making.

4. Support Documentation

Support on IT user guide, work instructions, manuals, knowledge articles
Support on raw data preparation & data presentation for ICO operational reports

5. Support ICO events: birthdays, ICO team-build activities, IT roadshows/ exhibitions/ training.

Qualifications

3rd or 4th year students major in Information System field (IT Infrastructure Engineering, IT Helpdesk, IT Support Service, System or Networking) or any related.
Good English communication & writing skill.
Good at Microsoft Office Excel & PowerPoint.
Well-organizing, Integrity, Responsibility, Discipline.
No technical skills required. Training is provided for all assigned tasks.

Additional Information

A learning-driven, professional, inclusive multinational work environment fosters personal growth and expands professional networks.
An attractive monthly allowance.
Bus transportation and lunch are provided daily.
Full-paid leaves for Vietnam public holidays, birthday, sickness and 01 day per working month.
Opportunities to become a Bosch associate after graduation.

About the Company

Bosch Home Comfort

Makes heating, cooling and hot-water equipment

Bosch Home Comfort makes heating, cooling and hot-water equipment for homes, commercial buildings and industrial users. Its portfolio combines electric heat pumps with gas-fired boilers and hybrid systems, giving customers different ways to control building temperatures and supply hot water. The business sells equipment through its brands' sales networks, with products adapted to regional building needs and energy requirements. Its inverter-driven heat pumps adjust compressor output to match demand rather than running constantly at full power. The Bosch business unit was formed through the merger of Bosch and Buderus heating activities in 2004 and is headquartered in Wetzlar, Germany.

Company size: 10,001+
Company stage: Not listed
Total funding: Not listed
Headquarters: Wetzlar, Germany
Founded: 2004

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