Full-Time

Liability Claims Associate Program Manager

Confirmed live in the last 24 hours

Turo

Turo

1,001-5,000 employees

Car sharing marketplace across multiple countries

Consumer Goods

Senior

Denver, CO, USA

Required Skills
Word/Pages/Docs
Requirements
  • 6+ years’ experience in auto injury claims
  • Strong claims legal knowledge of relevant legislation and case laws in a multi-state jurisdiction
  • Team player with positive mental attitude, high energy, high integrity, strong work ethic, enthusiasm, sense of humor, and commitment to the mission
  • Strong proficiency with technology such as Claims Management systems, CRM systems, Google Docs, MS Office, mobile systems
  • BA/BS preferred
  • State licensing desired
  • Commitment to high responsiveness and availability
  • Entrepreneurial mindset
  • Ability to work in a fast-paced environment, drive and embrace change
  • Excellent follow-through, attention to detail, and minimal need for supervision
Responsibilities
  • Lead claim consultations with liability insurance partners
  • Organize claim reviews, compile feedback, provide coaching and performance feedback to liability partners
  • Review claims data, measure and track account performance, identify trends, risks, and opportunities
  • Work closely with other teams at Turo to implement actionable changes based on claims observations
  • Develop best practices and improve workflow with the Turo protection team
  • Audit invoicing from carriers for handling and paid claims for accuracy
  • Identify and drive ongoing improvements to policies and procedures
  • Review cases in litigation, consult on litigation plans, ensure best handling for hosts and guests
  • Be a subject-matter expert for liability claims within Turo, aid internal team in understanding claim workflows and referral processes
  • Provide support to audit partners to verify and test claims data

As a leading car sharing marketplace, Turo offers a unique workplace environment that emphasizes technological empowerment and a robust user-centric approach. Its platform not only facilitates diverse vehicular access in multiple countries but also fosters an agile and adaptive business model, making it a conducive environment for professionals passionate about leveraging technology to enhance consumer convenience and accessibility.

Company Stage

Private

Total Funding

$746.3M

Headquarters

San Francisco, California

Founded

2009

Growth & Insights
Headcount

6 month growth

4%

1 year growth

25%

2 year growth

91%