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Nationwide Vision

Optometric Technician

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeBullhead City, AZ, USA

About the Job

Requirements

  • At least 1 year of experience in a position interacting with customers or patients, or an equivalent combination of education and experience.
  • A favorable background-check result as required by state.
  • Proof of identity and the right to work in the United States.
  • A high school diploma or GED.
  • Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
  • Ability to work hours that meet business needs, including weekends, schedule changes, or extended schedules.
  • Ability to work any shift within the office hours, with occasional earlier or later work as needed.
  • Previous medical office experience is preferred, and previous ophthalmic experience is strongly preferred.
  • Ability to perform the physical requirements of the role, including frequent walking, sitting, and standing; regular bending, stooping, and reaching; lifting, carrying, pushing, and pulling items up to 25 pounds; fine motor skills and full use of hands; and visual and auditory acuity. Occasional driving or climbing may also be necessary.

Responsibilities

  • Facilitate patient flow.
  • Assist the doctor with preliminary testing.
  • Verify medical and vision insurance.
  • Communicate with patients, doctors, and managers.
  • Answer inquiries by phone, email, and in person.
  • Support the optometrist by performing initial testing with optical equipment to prepare patients for examinations.
  • Build relationships with patients and provide medical support in accordance with the Total Patient Experience.
  • Comply with company policies and procedures, including HIPAA.
  • Prioritize patients’ and doctors’ time and schedules.
  • Operate manual and automatic lensometers, an autorefractor/keratometer, retinal camera, visual field equipment, GDX, and OCT.
  • Follow testing-equipment scripts for photographs, visual fields, visual activity, and other tests.
  • Clean examination equipment, including the tonometer tip.
  • Perform general office duties and cleaning as assigned by the manager.
  • Help create a positive, team-oriented, patient-focused work environment.

Desired Qualifications

  • Previous medical office experience.
  • Previous ophthalmic experience.

About the Company

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