Full-Time

Staff Software Engineer

Attentive

Attentive

1,001-5,000 employees

SMS-first platform for personalized business-to-consumer communication

Consumer Software

$180,000 - $270,000

Equity

Senior, Expert

San Francisco, CA, USA

Required Skills
Datadog
Kubernetes
Docker
Jenkins
Terraform
Development Operations (DevOps)
CircleCI
Splunk
Requirements
  • 8+ years of experience in MLOps, ML Platform, Data Platform, Site Reliability Engineering, DevOps, or Infrastructure
  • Experience leading cross-functional ML infrastructure or ML platform projects
  • Deep experience in Kubernetes applied to ML use cases such as CPU & GPU training, hosting and exposing ML tools, and managing ML endpoints as web services
  • Background in software development
  • Experience with Infrastructure as Code using Terraform
  • Experience with CI/CD tools like Jenkins, CircleCI, Argo Workflows, and ArgoCD
  • Familiarity with observability tools such as Splunk, Nagios, Sensu, Datadog, New Relic
  • Experience with containers and container orchestration, including Docker and Kubernetes
Responsibilities
  • Define and lead cross-functional ML infrastructure and ML platform projects
  • Analyze, troubleshoot, coordinate, and resolve complex ML infrastructure issues
  • Orchestrate Kubernetes and ML training / inference infrastructure
  • Expose and manage environments, interfaces, and workflows to enable ML engineers to develop, build, and test ML models and services
  • Manage and expand the feature store implementation
  • Close the latency gap on model inference to online, real-time model serving
  • Develop automation workflows to improve team efficiency and ML stability
  • Analyze and improve efficiency, scalability, and stability of various system resources
  • Partner with other teams and business stakeholders to deliver business initiatives
  • Help onboard new team members, provide mentorship, and enable successful ramp up on the team's code bases

Attentive® is a leading player in the realm of conversational commerce, providing a robust SMS-first software platform that enables businesses, ranging from startups to large enterprises, to foster stronger relationships with their consumers. The company's platform is trusted by over 8,000 leading brands, driving billions in e-commerce revenue through personalized, real-time two-way communications. With a focus on compliance, scalability, and integration with existing technology stacks, Attentive® offers a unique blend of first-party data insights and effective subscriber engagement, making it a compelling workplace for those keen on shaping the future of business-to-consumer communication.

Company Stage

Series E

Total Funding

$1.3B

Headquarters

, New York

Founded

2016

Growth & Insights
Headcount

6 month growth

6%

1 year growth

16%

2 year growth

0%

Benefits

Generous PTO

Medical, Dental, & Vision Insurance

Daily Lunch Delivery Credit

Equity

Remote Work & Wellness Benefits

Company-Wide Events & Employee-Led Activities