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Capgemini

Global consulting, technology services, outsourcing

Meewerkstage Customer Transformation & AI Intern

UX ResearchConfirmed live in the last 24 hours
Internship · Winter 2027Utrecht, Netherlands€2.88 /hr

About the Job

Requirements

  • Be in the final phase of, or have recently completed, a university master's degree in Design, Innovation, Marketing, Data, AI, or a comparable field.
  • Have customer-oriented work experience, for example in design thinking, customer research, customer journeys, or service design, and be able to translate complex information into understandable, actionable solutions.
  • Build solutions using AI and provide a concrete example, such as a prototype, workflow, tool, or agent; critically assess the output and recognize when AI is not the right solution.
  • Speak and write fluent business Dutch and English.
  • Submit a CV, a Dutch-language motivation letter, and an example or link to something built with AI. This internship is not suitable for thesis projects or study-related research internships.
  • Complete a background check as part of onboarding.

Responsibilities

  • Map customer journeys and pain points through customer research, data analysis, and workshops, and explore where AI can improve experiences for customers or employees.
  • Translate insights into AI-enabled concepts, services, and processes, from initial sketch through working prototype.
  • Contribute to client projects related to customer experience and digital transformation.
  • Work throughout the internship on an internal AI project by researching consultants’ work and needs, then building AI skills, workflows, prompts, and templates in an AI work environment also used with clients.
  • Work daily with consultants and designers in the Customer Transformation team; develop consultancy skills and subject-matter expertise with guidance from a mentor.

About the Company

Capgemini

Global consulting, technology services, outsourcing

Capgemini provides consulting, technology services, and outsourcing to help organizations transform digitally. Its offerings include strategy and transformation consulting, system integration, application development, IT infrastructure management, and managed IT operations. It differentiates itself with a global presence in over 50 countries and a focus on applying AI, cloud, and cybersecurity to real business problems. Its goal is to help clients navigate digital transformation and improve efficiency and innovation through tailored, contract-based or managed services.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1967

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