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Monks

Integrated global marketing, content, data services

OS 2200 Infrastructure Support Specialist

System AdministrationConfirmed live in the last 24 hours
Full-timeRemote in USA$105k - $135k

About the Job

Requirements

  • At least 3 years of experience in OS 2200 systems support; prior experience as a system programmer is desirable.
  • Understand the Unisys 2200 ecosystem, including its operating system, utilities, database, communications, transaction processing, third-party products, and application development techniques.
  • Have experience booting OS 2200.
  • Have experience installing third-party products on 2200 systems and familiarity with COMUS and SOLAR.
  • Have experience with Unisys OS 2200 Executive Control Language (ECL).
  • Have experience obtaining and interpreting diagnostic data, including operating-system dumps, logging, and tracing across various components.
  • Have exposure to security on OS 2200.
  • Be able to triage incidents and distinguish hardware, operating-system, third-party product, and application-program issues.
  • Be able to work under pressure to remedy time-sensitive, mission-critical issues.
  • Have strong written and verbal communication skills and adapt communication style to the audience.

Responsibilities

  • Help a team of specialists provide on-call response and support for the client's Unisys 2200 systems environment.
  • Use standard Unisys and client-specific logging utilities to monitor system health.
  • Triage and assess incidents, distinguish between hardware defects, systems software issues (including third-party products), and application anomalies, and perform root cause analysis on serious incidents.
  • Follow and execute customer-defined policies for incident escalation, change control, testing, and promotion into production.
  • Respond to emergency alerts and promptly restore normal operations.
  • Monitor mainframe databases to ensure data integrity.
  • Coordinate with application programmers, support staff for connected systems, Unisys, and third-party software providers.
  • Prepare and submit trouble reports to Unisys and third-party vendors as appropriate.
  • Implement approved corrections and coordinate with change-control procedures for timely remedy installation.
  • Provide periodic reports to management about system performance, anomalies, and risk-mitigation or remediation plans.

Desired Qualifications

  • Facility in reading and analyzing MASM (Unisys assembler).
  • Prior experience as a 2200 system console operator.
  • Ability to troubleshoot integration points with external systems such as VAX Shop Floor, Oracle ERP, Unix, Web/Java, and Windows platforms.
  • Familiarity with the progression of Unisys OS 2200 ClearPath operating system over the last 3–4 system base releases.
  • Experience with the STAR-1100 tape management system and virtual tape.

About the Company

Monks

Integrated global marketing, content, data services

Media.Monks is a digital-first partner for global brands offering end-to-end marketing and advertising services across content creation, data analytics, digital media, and technology. It operates with a unified cross-disciplinary team of creative, data, and tech specialists who collaborate on client projects, delivering campaigns within one integrated team. It differentiates itself through digital craftsmanship, cross-disciplinary collaboration, and a global, scalable footprint that serves major clients like Google, Meta, and Netflix. Its goal is to help brands grow their online presence and optimize advertising spend by delivering agile, tailored campaigns across multiple channels.

Company size
5,001-10,000
Company stage
Acquired
Total funding
$330M
Headquarters
London, United Kingdom
Founded
2001

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