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Lexington Regional Health Center

Critical access hospital providing maternity, rehab

Job Not Found

Clinical Support & Patient AdministrationUpdated on Nov 14
Full-timeLexington, NE, USANo salary listedIn-person

About the Job

Requirements

  • A high school diploma or equivalent, with basic accounting and computer knowledge.
  • Must be at least 19 years old to sign legal documents.
  • One year of work experience, including ability to read, analyze, and interpret reports, business directives, policies and procedures, and governmental regulations; keep current on federal and state rules; provide customer service; and use standard office equipment.
  • Ability to maintain strict confidentiality regarding protected and sensitive information.
  • Ability to solve problems independently using analytical and logical thinking.
  • Ability to respond immediately to common inquiries and complaints from patients, employees, and regulatory agencies.
  • Ability to communicate effectively with individuals from diverse backgrounds.
  • Ability to organize and present information and respond to questions from employees and external groups of varying sizes.
  • Successful completion of required knowledge and training in standard precaution protocols and their application.

Responsibilities

  • Accurately screen and register patients, entering demographic, relationship, and insurance information promptly and accurately while providing courteous and confidential service.
  • Ensure patient consent is signed; document Medicare messages and complete Medicare questionnaires when applicable; and provide patients with the Patient Bill of Rights, Payment Policies, and HIPAA Privacy information.
  • Review and manage eligibility, Medicare Secondary Payer Questionnaire Completion, Incomplete Verification, and Registration Error/Follow-up work queues.
  • Answer phone calls and assist callers or route them appropriately throughout the facility.
  • Process cash, check, and credit card payments in person and over the phone.
  • Post payments to patient accounts and balance the cash drawer at the end of each shift.
  • Follow up with patients to obtain information needed for successful insurance claim submission.
  • Ensure patients and visitors follow current infection control guidelines.
  • Coordinate with clinical staff to optimize provider schedules and arrange timely follow-up with high-risk patients, including those who miss appointments.
  • Collaborate with clinical staff to identify patient care gaps and develop processes connecting patients with necessary services, follow-up, and care.
  • Coordinate care for patients needing hospital services, including hospital registration, contacting the receiving department, and escorting patients to the appropriate area.
  • Work with direct care management to conduct patient outreach and coordinate needed care.
  • Ensure the environment meets applicable governing body standards.
  • Perform duties that may involve blood exposure and bloodborne pathogen risks, including lacerations and handling blood-contaminated items.
  • Maintain patient and staff safety using patient safety tools, including TeamSTEPPS and Just Culture.
  • Maintain regular attendance at the assigned work location.
  • Perform other duties as assigned.

About the Company

Lexington Regional Health Center

Critical access hospital providing maternity, rehab

Lexington Regional Health Center is a critical access hospital serving Lexington, Nebraska. It offers maternity and delivery services and inpatient/outpatient rehabilitation focusing on pain management, mobility, and strength. It participates in the Nebraska Value Network, a clinically integrated network of rural hospitals that aims to improve care quality and control costs, and is supported by the LRHC Auxiliary which funds equipment purchases. The center emphasizes community health, local economic impact, and employee well-being, with a goal of providing accessible, high-quality healthcare and strong regional partnerships.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Fort Wayne, IN
Founded
1976

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