HybridHybrid; weekly client visits require 2–4 days on client sites.
People & HRHR Generalist & Employee Relations
About the job
Requirements
A minimum of 4 years' experience in an HR Generalist or HR Manager role.
Experience across at least 2 different companies, demonstrating adaptability and application of HR best practice across industries and/or company sizes.
Experience in a boutique HR agency or consulting environment handling multiple client accounts.
A Bachelor's degree in Human Resources or a related field is required.
Comfort managing the full HR spectrum independently, from administrative oversight through to advisory, without requiring close supervision.
Based in Cape Town.
A valid driver's license and own vehicle are required for client visits.
Ability to speak English and Afrikaans comfortably.
Proficiency in Google Suite, Microsoft Suite, Asana, Payspace, SimplePay, and Canva.
Strong attention to detail and organisational skills.
Strong time management and prioritisation.
Strong verbal and written communication.
Sound judgement and decision-making, including knowing when to escalate.
Adaptability across different client environments and demands.
Ability to work proactively and independently without close supervision.
Ability to build relationships and collaborate.
Ability to remain steady under pressure and deliver outcomes.
Responsibilities
Own the end-to-end HR function and full HR portfolio for allocated client accounts, acting as each client's HR partner and embedded resource while working from home and at client locations.
Work as part of each client's management team, providing practical, commercially appropriate HR advice.
Manage priorities, client relationships, and HR deliverables independently.
Advise and, where appropriate, challenge business owners and managers on HR best practice, employee matters, people decisions, and organisational risk.
Build detailed familiarity with each client's business, structure, culture, workforce, and history to provide context-specific HR advice.
Collaborate with the Industrial Psychologist on complex people, organisational, and strategic matters.
Serve as a trusted HR point of contact for management and employees, ensuring matters are addressed and closed out.
Execute hands-on HR work across statutory compliance, employee paperwork, remuneration and payroll, onboarding and induction, job descriptions and grading, probation and performance management, training and development, disciplinary management and industrial relations, talent management, engagement and retention, rewards and recognition, and offboarding.
Build relationships with client staff and serve as their primary HR contact.
Plan and run new-joiner inductions.
Facilitate probation meetings and manage the probation process end-to-end.
Plan and run performance review meetings.
Handle day-to-day people matters, including employee conflict resolution and general employee relations.
Advise line managers on HR best practice, policy application, and people decisions.
Draft warnings, conduct warning discussions, and manage disciplinary hearings.
Oversee onboarding and offboarding processes, including exit interviews.
Draft and manage employee-related paperwork, including contracts, policies, letters, and memos.
Ensure statutory compliance, including UIF, COIDA, EE, SDL, and WSP-ATR requirements.
Manage payroll for client accounts.
Run talent-retention and culture initiatives, including team-building activities.
Run staff training sessions on soft skills and other topics.
Provide certificates for training and rewards.
Desired Qualifications
An Honours degree is advantageous.
HR Consultant - SME Clients
Invision HR · Cape Town, South Africa (Hybrid) · Full-time · Posted 2026-08-24
Workplace: hybrid
Department: IHR
Description
Summary:
Invision HR is a boutique HR Consulting agency.
We're looking for a mid-senior HR Consultant to take full ownership of the HR function for two of our core SME client accounts (who operate in different industries).
You will effectively act as the HR lead within each client business, partnering directly with business owners and managers while remaining closely connected to employees at all levels. All eyes will be on you as the 'People department'.
This is a hands-on role - you will be responsible for the full HR lifecycle, from people matters and employee relations, to HR operations, compliance and day-to-day execution.
This role will focus on providing service continuity within each client over the next few years.
You have to be a peoples person - Relationship building is key as you execute within (and refine) the HR Operations within each client.
Reporting To: Managing Director
Location: Cape Town
Schedule: Monday - Friday
Work Set-up: Hybrid, with weekly client visits (2-4 days on client sites)
Languages: Proficient in both Afrikaans and English
This role is for someone who:
Can independently own an entire HR function and is comfortable being the person ultimately accountable for getting HR right.
Enjoys business partnering and can confidently advise business owners, executives and managers.
Has strong HR judgement and understands when to act independently, when to challenge and when to escalate.
Is genuinely passionate about generalist HR and enjoys working across the full employee lifecycle rather than specialising in one area.
Thrives on variety and can quickly adapt to different industries, organisational cultures, leadership styles and client environments.
Builds trusted relationships with both leadership and employees, while maintaining appropriate professional boundaries.
Takes ownership of outcomes. You follow matters through to resolution and don't need to be chased
Enjoys being hands-on, while still being able to think strategically about the people and organisational implications of business decisions.
You will:
Have end-to-end ownership of the HR function for your allocated client accounts and will operate as their HR partner.
Work closely with and form part of the management team within each client, providing practical and commercially appropriate HR advice
Be expected to operate independently by managing your own priorities, client relationships and HR deliverables without day-to-day supervision.
Advise and, where appropriate, challenge business owners and managers on HR best practice, employee matters, people decisions and organisational risk.
Become deeply familiar with each client's business, structure, culture, workforce and history, allowing you to provide context-specific HR advice.
Work collaboratively with the Industrial Psychologist within the Invision team on complex people, organisational and strategic matters.
Be the trusted HR point of contact for both management and employees and will take accountability for ensuring matters are appropriately addressed and closed out.
Be hands-on, roll up your sleeves and execute.
Responsibilities - Client HR Delivery:
Act as an embedded resource for each core client, working from home and on the client location.
Own the full HR portfolio for each core client covering:
- Statutory Compliance (UIF, COIDA, EE, SDL etc)
- Employee related paperwork (contracts, agreements, policies, letters, memos etc)
- Remuneration & Payroll
- Onboarding & Induction
- Job Descriptions and Gradings
- Probation & Performance Management
- Training & Development
- Disciplinary Management / IR
- Talent Management, Engagement & Retention
- Reward & Recognition
- Offboarding
Build a relationship with the staff within each client and be their ‘go-to’
A typical month consists of:
Plan and run new joiner inductions
Facilitate probation meetings and manage the probation process end-to-end
Plan and run performance review meetings, and
Handle day-to-day people matters - employee conflict resolution, and general employee relations
Advise line managers directly on HR best practice, policy application, and people decisions
Draft warnings, conduct warning discussions, and manage disciplinary hearings.
Oversee onboarding and offboarding processes, including exit interviews
Draft and manage employee-related paperwork (contracts, policies, letters, memos)
Run talent retention initiatives like team buildings, braai’s and other culture-driven initiatives
Run training sessions for staff on soft skills and more
Provide certificates for training and rewards
Requirements
Minimum 4 years' experience in an HR Generalist / HR Manager role
Experience across at least 2 different companies, demonstrating adaptability and application of HR best practice across industries and/or company sizes
Experience in a boutique HR agency/consulting environment handling multiple client accounts
Bachelor's degree in Human Resources or related field required; Honours degree advantageous
Comfortable managing the full HR spectrum independently — from admin oversight through to advisory — without requiring hand-holding
Delivery-focused, with strong follow-through and ownership mentality
Based in Cape Town (non-negotiable)
Valid driver's license and own vehicle required for client visits
Ability to very comfortably speak English & Afrikaans (non-negotiable).
Proficiency in HR and productivity software (Google Suite, Microsoft Suite, Asana, Payspace, SimplePay, Canva)
Competencies:
Excellent attention to detail and organisational skills
Strong time management and prioritisation
Superb verbal and written communication
Sound judgement and decision-making, with the maturity to escalate well
Highly adaptable across different client environments and demands
Proactive, self-directed, comfortable working without close supervision