Network & Facilities Technician

Ledcor Technical Services has been building and servicing communication networks for customers across North America since 1979. Utilizing our broad expertise and experience, we customize solutions to best meet our client's needs. We act as a key partner for our clients by delivering exceptional quality, reliability, and safety in all that we do.

Reporting to the Cable Station Manager, the Network & Facilities Technician supports the safe, reliable and continuous operation of a cable landing station and its associated submarine network infrastructure. The role combines critical-facilities monitoring and first-line maintenance with network smart-hands, fiber testing, equipment installation, incident response and outside-plant support. Work is ticket-driven and performed in close coordination with the customer Network Operations Center (NOC), approved vendors and site leadership.

Apply today to join the Ledcor Technical Services team!

Essential Responsibilities:

• Operate, inspect and document critical facility systems, including BMS/PMS, generators, UPS and DC plant, HVAC/CRAC, fire/life-safety systems, utility services and general building conditions
• Complete scheduled rounds, first-line maintenance and vendor coordination within assigned authorization
• Provide NOC-directed network smart-hands support, including inspection, patching, loopback and signal testing, OTDR and optical power testing, equipment reboot or replacement, circuit implementation and fault isolation across SLTE, DWDM, DCN, PFE and related systems
• Respond to alarms, incidents and emergency callouts
• Protect life and infrastructure, support restoration, escalate appropriately and maintain accurate ticket updates and communications
• Support equipment receipt, rack-and-stack, power and signal cabling, labeling, initial configuration, commissioning tests, troubleshooting, as-built updates, inventory, RMA and calibration coordination
• Support OSP/fronthaul route surveillance, BMH and OGB inspections, initial fiber-fault response, vendor escort and compliance with site safety, security and environmental requirements

Qualifications:

• Minimum of 4 years experience in telecommunications, data centers, critical facilities, industrial maintenance, fiber optics or network operations
• Cable landing station, submarine cable, SLTE, DWDM, PFE, critical-power or critical-cooling experience
• Experience troubleshooting operational systems and working from procedures, MOPs, drawings, alarms and work orders
• Fiber-optic inspection, cleaning, patching and testing using OTDRs and optical power meters
• Safe monitoring and first-line work on critical power, cooling, BMS and facility systems within authorization limits
• Installation and replacement of network hardware, cabling, basic configuration/connectivity tests and as-built records
• Strong incident communication, documentation and customer service in a 24/7 environment
• Must complete customer-required screening before assignment, maintain access eligibility and complete role-specific training

Work Conditions:

• Comfortable with secure cable landing station, data hall, equipment-room, office and outside-plant environments, including controlled-access areas with exposure to energized equipment, noise, temperature variation and coastal weather
• Able to meet the physical requirements of the position which include regular walking, standing, bending, climbing stairs or ladders and handling tools, test equipment and hardware
• Occasional travel may be required for training, certification or support of other customer locations

Additional Information

Ledcor Technical Services (LTS) designs, builds, and maintains wireline or wireless networks that span North America and beyond. We are a proven leader and innovator in telecommunications network construction, maintenance, and service installation and repair.

Ledcor has been recognized as a Top 100 Inspiring Workplace in North America.

Our competitive total rewards package provides compensation and benefits that support your physical, mental and financial well-being. We offer exciting, challenging work with opportunities to develop your skills and knowledge.

Employment Equity

At Ledcor we believe diversity, equity, and inclusion should be part of everything we do. We are proud to be an equal-opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other identifying characteristic are encouraged to apply.

Our True Blue team consists of individuals from all backgrounds who contribute diverse perspectives and experiences to Ledcor. For more information about Ledcor’s Inclusion and Diversity initiatives, please visit our I&D page. Adjustments will be provided in all parts of our hiring process. Applicants need to make their needs known in advance by submitting a request via email.

All applicants must be able to show proof of eligibility to work in the United States.   

Ledcor participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. E-Verify® is a registered trademark of the U.S. Department of Homeland Security

Link to: https://www.uscis.gov/e-verify