Full-Time
Clinic Receptionist
Via Medica Intl
No salary listed
Al Ain - Abu Dhabi - United Arab Emirates
In Person
Bachelor's
Category
 Administrative & Executive Assistance (2) |
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Required Skills
Microsoft Office
Word/Pages/Docs
Electronic Health Records (EHR)
Customer Service
Basic Life Support (BLS)
Excel/Numbers/Sheets
Microsoft Outlook
Requirements
- A diploma or certification in Office Administration, Medical Secretary, Health Information Management, or a related field is required.
- At least 3 years of experience in a healthcare facility, hospital, medical center, or occupational health clinic is required.
- Current Basic Life Support certification is required.
- Experience using Electronic Medical Record or Electronic Health Record systems is required.
- Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint, is required.
- Excellent communication, interpersonal, and customer service skills are required.
- Strong organizational skills and the ability to multitask in a fast-paced healthcare environment are required.
- A high level of professionalism, integrity, confidentiality, and ethical conduct is required.
- Willingness to work 60 hours per week on rotating day and night shifts is required.
Responsibilities
- Welcome and assist patients, students, and visitors courteously and professionally.
- Register patients accurately and efficiently in the Electronic Medical Record system.
- Verify patients' insurance eligibility before consultation.
- Process daily billing and maintain accurate financial records.
- Coordinate with the Insurance Coordinator regarding approvals, claims, and billing requirements.
- Schedule appointments and manage patient flow.
- Answer telephone calls and respond to patient inquiries professionally.
- Maintain accurate medical and administrative records while ensuring confidentiality.
- Perform general administrative and clerical duties, including filing, document management, and report preparation.
- Ensure compliance with organizational policies, patient privacy regulations, and ethical standards.
- Support the clinical team with administrative requirements as needed.