Junior IT Specialist
Miele
Junior IT Specialist
Miele
Premium domestic appliances manufacturer and supplier
Your responsibilities
providing first-line IT support and troubleshooting;
preparing and configuring laptops, peripherals and workplaces;
supporting employee onboarding and offboarding;
managing IT equipment, inventory and hardware lifecycle activities;
handling incidents and service requests through ServiceNow;
maintaining operational documentation.
first experience in IT Helpdesk / 1st Line Support;
communicative level of English;
willingness to learn IT procedures, troubleshoot issues;
good communication skills and approachable attitude;
proactive attitude, willingness to learn, and a service-oriented mindset.
Miele makes premium domestic and professional appliances sold worldwide. Its products include washing machines, dryers, dishwashers, ovens, refrigerators, coffee machines and vacuums, plus equipment for commercial laundries, dishwashing and medical or laboratory use. The appliances use built-in sensors and programs to automate tasks, with durable parts and user-friendly interfaces, and professional models designed for high-volume use with service options. As a family-owned company dating back to 1899, it differentiates itself through long product life, strong support, and a global network of subsidiaries and service partners to ensure consistent quality and service, with a goal of providing high-quality, long-lasting devices and dependable service across homes and businesses worldwide.
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