S

Sézane

Direct-to-consumer Parisian fashion brand

Sales Advisor

Retail SalesConfirmed live in the last 24 hours
Full-timeParis, FranceNo salary listedIn-person

About the Job

Requirements

  • A successful first experience in ready-to-wear, hospitality, food service, sales, or animation is welcome, but applicants without experience may also be considered if motivated by customer relations.
  • Strong customer-service orientation, excellent presentation, and a strong interest in fashion.
  • Team orientation and interest in sharing and developing skills in a fast-paced environment.

Responsibilities

  • Make customers the priority and provide optimal service.
  • Represent the brand's spirit and style through impeccable presentation and grooming.
  • Welcome customers with generosity and empathy to provide the best possible experience.
  • Consider each customer's personality to identify their desires.
  • Introduce customers to the brand and its different product universes.
  • Represent the brand's omnichannel experience across the store and web.
  • Build in-depth knowledge of the brand and its products.
  • Propose specific actions to make the customer experience memorable and unique.
  • Handle customer complaints and dissatisfaction to satisfy and retain customers.
  • Know the brand's corporate social responsibility policy to answer customer questions.
  • Know the basic merchandising rules.
  • Check product labeling on the sales floor.
  • Participate in merchandising installations and ensure they are maintained.
  • Provide customers with an engaging and inspiring shopping experience.
  • Monitor and maintain the store's commercial performance.
  • Use fashion knowledge to make recommendations.
  • Apply company policies, standards, and procedures.
  • Process customer payments and follow operational procedures.
  • Handle returns, exchanges, and reservations.
  • Participate in defining staffing levels needed to meet customer expectations.
  • Ensure proper stock management.
  • Contribute to all ancillary tasks as a team member.
  • Help create a positive, harmonious environment and team synergy.
  • Communicate the brand's commitments.

About the Company

Sézane

Direct-to-consumer Parisian fashion brand

Sézane is a direct-to-consumer French fashion brand offering women’s and men’s apparel, leather goods, accessories, shoes, and home decor with a Parisian-chic look, built on in-house design and vertically integrated production. It releases new collections monthly in limited quantities to create desire, and unsold items from past lines are sold twice yearly as Archives. About 90% of revenue comes from online sales, with Appartements stores providing intimate, home-like shopping experiences. Its strengths include skipping intermediaries, scarcity-driven drops, a global digital-native presence, immersive physical stores, and a strong sustainability and social mission (B Corp since 2021; eco-friendly materials and the DEMAIN program).

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Paris, France
Founded
2013

Recently Posted Jobs

Explore more opportunities at Sézane

See more jobs