Associate, IT Integrations Analyst - IT Integrations Analyst

Associate, IT Integrations Analyst

Full Time
Hybrid - MX

Innovate with Benchmark Gensuite as an Associate, IT Integrations Analyst

Everyone wants to make the world a better place. We work to make it happen. By joining Benchmark Gensuite and exploring careers in the EHS, Sustainability, and ESG Disclosure Reporting space, you’ll be helping customers throughout the business community empower informed decision-making, improve employee safety, and lessen their environmental footprint while creating a culture that values diversity, equity, and inclusion. Join us and help make the corporate world a better place for the planet and better for its employees.

Benchmark Gensuite jobs play a crucial role in helping develop our unified EHS, Sustainability, and ESG digital transformation software solutions that enable cross-functional performance excellence, enhance businesses’ sustainability efforts, and help them achieve their ESG goals. With our incredible global team, the collaborative spirit of our subscribers and partners, and the continuous innovation in exciting new technologies like Artificial Intelligence, Machine Learning, and IoT, a career at Benchmark Gensuite means you will continuously use and evolve your skills to develop fresh ideas and initiatives. 

Benchmark Gensuite Benefits

At Benchmark Gensuite, your hard work is rewarded. We offer annual bonus programs, regular team-building events, and off-cycle reviews to promptly recognize and reward excellent performers. With engaging team activities including happy hours and exciting virtual events, we actively encourage our teams to connect and build a strong, supportive, and fun rapport! Our Benchmark Gensuite Team Member Networks, like the Respect for Diversity Group and the Sustainability Group, offer a safe and supportive space, bringing together team members who share a common identity and empowering them to voice their ideas and initiate action. Explore Benchmark Gensuite job openings and come join us as we combine our collective creativity and passion to meet and exceed the expectations of our customers.

About Benchmark Gensuite… 

Benchmark Gensuite® enables companies to implement robust, cross-functional digital systems for EHS, Sustainability, and ESG Reporting through a unified digital platform—locally, globally, and across diverse operating profiles. With intuitive, best-practice-based process functionality, flexible configurations, and powerful extensions, the Benchmark Gensuite® platform has helped companies worldwide manage their EHS, Sustainability; Quality; Operational Risk and Compliance; Product Stewardship, and Supply Chain Risks for over two decades; and now organically integrated with cutting-edge ESG disclosure reporting and management solutions. Join over 3 million users that trust Benchmark Gensuite® with their software system needs and benefit from rapid deployment and adoption, immediate return on investment (ROI), service excellence, and collaborative innovation.

Overview: 

We are seeking a motivated Associate, IT Integrations Analyst based in Ags, Mexico to support the North America HRI (HR Integration) and SSO (Single Sign-On) services team. This role will work closely with our team leaders and the broader Integrations team to assist with daily operational activities, subscriber implementations, troubleshooting, testing, validation, and customer support activities. This position is intended to provide additional North America time zone coverage and help scale integration delivery while reducing operational dependency on senior technical leaders.  

Required Qualifications

• Proficient English communication skills, written and verbal (C1).
• Strong communication and interpersonal skills.
• Excellent problem-solving and analytical abilities.
• Ability to manage multiple tasks and priorities simultaneously.
• Strong attention to detail.
• Customer-focused mindset.
• Ability to work independently while collaborating effectively within a team.
• Willingness to learn and adapt in a fast-paced technical environment.
• Positive attitude and curiosity toward technology and integrations.

Preferred Qualifications

• Basic SQL knowledge
• SFTP and secure file transfer concepts
• API fundamentals (REST, JSON, XML)
• Database concepts and data management
• Identity management or authentication concepts
• HRIS, Workday, Entra ID, Okta, Keycloak, or similar technologies
• General IT support or troubleshooting experience

Key Responsibilities

• Assist with HRI and SSO implementation activities
• Support integration testing, validation, and troubleshooting
• Monitor and investigate file delivery and processing issues
• Perform data reviews and mapping validation
• Help respond to subscriber support requests and escalations
• Assist with documentation and knowledge management
• Coordinate implementation activities across internal and external teams
• Support integration cutovers, migrations, and maintenance activities
• Escalate complex technical issues to senior integration leaders as needed

Education

Bachelor’s degree in Computer Science, Information Technology, Software Engineering, Computer Systems Engineering, Information Systems, or a closely related field. A completed degree and official university diploma are required.

Success Profile

The ideal candidate is not expected to be an expert in integrations on day one. More important than technical experience is a strong desire to learn, effective communication skills, critical thinking, and the willingness to take ownership of problems and see them through to resolution. Technical knowledge can be taught; curiosity, initiative, and a strong work ethic are essential.

Important Notice: Benchmark Gensuite only accepts applications submitted directly through our official channels. We do not work with third-party services that submit applications on candidates’ behalf. If clicking “Apply” takes you to another website different from our career page, it could be an unauthorized posting or an attempt at fraud. Benchmark Gensuite is not responsible for the handling of personal data or information shared on websites outside our official channels. 

Questions about the position? Please contact our HR Team, at [email protected]

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