Lead Quality System Engineer

What you’ll do:

Maintain, improve, and ensure compliance of the plant's Quality Management System in accordance with IATF 16949, ISO 9001, customer-specific requirements (CSRs), company policies as well as applicable regulatory requirements. This role coordinates internal audits, external audits, corrective actions, management reviews, and document control activities while promoting a culture of continual improvement throughout the organization. Oversee the calibration and metrology system to ensure compliance with applicable standards and measurement system requirements.

Serve as the primary facilitator of the organization's quality management processes and ensure that the QMS remains effective, compliant, and aligned with business objectives.

This position has responsibility and shared authority of Quality System Management representative with Quality Manager.

ESSENTIAL FUNCTIONS: 
A.    Maintain and continuously improve the Quality Management System (QMS) to ensure compliance with IATF 16949, ISO 9001, customer-specific requirements, applicable regulatory standards, and Eaton Quality System requirements.
B.    Coordinate and maintain all activities required to sustain ISO 9001 and IATF 16949 certifications, ensuring ongoing audit readiness and compliance.
C.    Coordinate certification, surveillance, customer, corporate, and regulatory audits, serving as the primary point of contact and ensuring timely and effective closure of audit findings.
D.    Serve as the Management Representative by reporting QMS performance, risks, opportunities, and improvement initiatives to senior leadership.
E.    Establish, deploy, and maintain effective quality system processes, including Document Control, Records Management, Internal Audits, Management Review, Corrective Actions, Calibration and Metrology, and Customer-Specific Requirements.
F.    Lead the implementation and continuous deployment of Eaton Quality Management System (EQMS) requirements, policies, and best practices within the facility.
G.    Lead the development and deployment of quality performance reporting tools and dashboards, providing analysis of Scrap, MRB, Internal Audit status, CQMs, and other key quality metrics to support strategic decision-making, operational excellence, and continuous improvement initiatives.
H.    Monitor changes to industry standards, customer requirements, and regulatory obligations, ensuring timely implementation and organizational compliance.
I.    Champion the deployment and sustainment of Eaton Business System initiatives related to quality and operational excellence, including EBS, OpA, EQMS, and ELSS.
J.    Facilitate root cause analysis, corrective action, and continual improvement activities utilizing structured problem-solving methodologies such as 8D, A3, 5 Why, and Fishbone Analysis.
K.    Monitor corrective action effectiveness and ensure sustainable implementation of actions to eliminate recurrence of identified issues.
L.    Support achievement of key business objectives related to customer satisfaction, operational excellence, profitability, environmental health and safety (EHS), and organizational capability.

Essential Functions:

M.    Develop organizational capability by delivering training, coaching, mentoring, and internal instructor programs related to quality systems and continuous improvement.
N.    Provide quality support for supplier qualification, supplier performance monitoring, and supplier development activities.
O.    Exercise quality authority to stop production and/or shipment when product quality, customer requirements, or compliance standards are at risk.
P.    Coordinate Management Review activities, including preparation, analysis, presentation of performance metrics, and follow-up of resulting action items.
Q.    Oversee and support the calibration and metrology system to ensure compliance with applicable standards and measurement system requirements.
R.    Prepare, analyze, and present quality performance data for Business Operating Reviews (BOR), Monthly Quality Reviews, and other leadership reviews.
S.    Support cross-functional departments, including Engineering, EHS, Operations, Supply Chain, and Continuous Improvement teams, during internal and external assessments.
T.    Actively participate in Manufacturing System Design activities, including Value Stream Mapping (VSM), 3P, Process Flow Diagrams (PFD), PFMEA development, Standardized Work, and Lean Manufacturing initiatives.
U.    Serve as the site subject matter expert for AIAG Core Tools, including APQP, PPAP, PFMEA, Control Plans, MSA, SPC, and Layered Process Audits (LPA).
V.    Lead and support continuous improvement, Lean, Six Sigma, Error Proofing, and Green Belt projects to improve quality, efficiency, and customer satisfaction.
W.    Participate in APQP, PROLaunch, product development, and launch activities to ensure successful completion of quality deliverables and customer requirements.
X.    Develop, implement, maintain, and report results of the Layered Process Audit (LPA) program.
Y.    Participate in Material Review Board (MRB) activities and provide disposition recommendations for nonconforming product.
Z.    Support warranty management activities, including review of OEM customer portals, warranty claims, corrective actions, and customer communications.
AA.    Foster a culture of continual improvement, customer focus, compliance, and operational excellence throughout the organization.
BB.    Develop, lead, and promote a culture in the organization that supports the expected results in the Occupational Safety, Health, and Environmental system (MESH). 
CC.    Protect the employees due to reporting incidents, hazards, risk and opportunities.
DD.    Ensure the integration of the Occupational Safety, Health, and Environmental system (MESH) requirements in the areas of their responsibility.
EE.    Maintain waste segregation culture. Separate hazardous waste from the normal trash. Place waste according to the assigned containers. Maintain your area clean and free of contaminants
FF.    Report any activity that can put in risk my safety and environment.    
GG.    Identify and give adequate disposition to all chemical products, which can contaminate the environment. Act/Report immediately any chemical discharge case. Ensure the rights containers for disposition of hazardous waste (identifying containers and containers to prevent discharge)

Qualifications:

•    Engineering Professional Degree.  
•    5 years of experience in Quality Assurance and Quality Management Systems inside a manufacturing environment certified in IAT16949.
•    Experience in QMS and industry standards such as ISO 9001:2015, IATF 16949:2016, 
•    Core Tools (APQP and CP, FMEA, SPC, MSA) and PPAP
•    Full Bilingual: Spanish and English (Spoken and written communication skills)
•    Internal Auditor Certified
•    Problem Resolution tools experience
•    Computer skills

Additional Information:

Eaton leadership model    
•    Thinks and Acts strategically.
•    Gets results.
•    Builds Organizational Capability.
•    Enables Digital mindset
•    Leadership attributes (passionate, accountable, ethical, learn, transparent, efficient) 

Aspirational Objectives    
•    To be the preferred supplier to customers and channel partners 
•    To make work exciting, engaging and meaningful for our employees 
•    To make our communities stronger 
•    To ensure the safety, health and wellness of our employees 
•    To be a model of inclusion and diversity in our industry 
•    To be active stewards of the environment

EHS Commitment
•    Promotes “Zero Incident Culture” in the work area.
•    Promote “Environmental Culture” in the work area.
•    Participate in all 100% of the legal and corporate EHS trainings.
•    Reporting unsafe conditions and behaviors, such as “Near misses”, “Gembas”, and “Couching programs”

Continuous Improvement (CI) Commitment
•    Participate in continuous improvement programs; ECIS, OpA, EBS Pull, Ideas, RIE, Cost Out
•    Promoting a culture of recognition 
•    Participate in assigned CI trainings. 
•    Share best practices between Eaton's internal and external teams.

Functional Competencies:

Zero Incident Workplace Culture. The ability to integrate technical skill sets required to identify and eliminate hazards associated with a manufacturing process and its supporting elements. Knowledge and experience in the process value stream, specifications, equipment, cycle time and capabilities. Competencies considered include, electrical circuit design, programmable controllers, safety interlock circuitry, lock out tag out, isolation of potential energy, ergonomics and material handling methods and procedures. Experience and knowledge with Hazardous Materials and Workplace Exposure including chemical use and storage, gases, noises, dust, fumes, vapors, and ventilation considerations. Engagement in efforts to influence 100% ownership of safety, accountability, and the sharing of knowledge to a continued focus of creating a zero incident workplace. Know how your roles, responsibilities and authority affects the performance of the ISO14001 and ISO45001 system.

Analytical/ Statistical Tools & Methods. The Knowledge of a wide range of problem solving tools and methods, including statistics, combined with the ability to select and apply them to make data based decisions to sustain higher levels of process or product quality.

External Requirements. The competency of knowledge, practice and application of the Product/ Process and Quality System standards of the International Certification Bodies, Industry specific Regulatory Authorities and Customers contractually specified Quality Requirements.

Inspection & Testing Intermediate - The ability to use proven tools, techniques, and methodologies to inspect products, measure process performance, perform product verification and validation testing, and to provide feedback reporting as required.

Product/ Process Quality Planning. The ability to strategically define the Critical to Quality elements of a product/process, and the knowledge to effectively analyze, assess and mitigate the risks associated with any potential failures.

Quality Leadership. The knowledge of quality management systems and support practices. This competency includes the ability to assess performance, set strategy aligned with the business and use metrics to drive continuous improvements efficiently and effectively.  #LI-CR1