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NiCE

Builds AI software for customer service

Account Executive - Healthcare, Northeast

Account ExecutiveConfirmed live in the last 24 hours
Full-timeRemote in USANo salary listed

About the Job

Requirements

  • At least 10 years of experience selling multiple software products and services into sophisticated accounts in a hunter-type role.
  • At least 1–2 years of experience selling AI software solutions.
  • Strong understanding of AI technology and its applications.
  • Strong relationship and client management skills to build trust and credibly manage or resolve customer escalations.
  • Ability to collaborate with multiple internal and external groups.
  • Communication and presentation skills to build confidence and credibility with C- and VP-level executives.
  • Ability to work autonomously, take ownership, and manage activities and processes to achieve revenue results.
  • Must reside within the East Coast.

Responsibilities

  • Achieve annual sales quota and personally negotiate enterprise-wide agreements.
  • Coordinate and lead sales activities to achieve business goals.
  • Ensure proposed sales and solutions capitalize on NiCE CXone Mpower's strengths and can be implemented successfully.
  • Establish new strategic relationships, maintain existing relationships, and analyze customers' business situations to identify constraints and opportunities arising from technological advances.
  • Develop and maintain high-level relationships with C-level executives.
  • Initiate, support, develop, and monitor purchasing agreements between NiCE CXone Mpower and customers.

Desired Qualifications

  • Experience or knowledge of CCaaS, CX, and/or conversational AI solutions.
  • Experience or knowledge selling a full suite of SaaS products.

About the Company

NiCE

Builds AI software for customer service

NiCE builds cloud software that lets businesses run customer service across phone calls, messaging and digital channels, alongside tools for financial crime prevention. Its CXone platform combines contact routing, automated self-service and workforce management so companies manage service teams and customer requests in one system. Cognigy supplies conversational AI agents, while Actimize analyzes transactions and communications for fraud and compliance teams. Customers pay through cloud subscriptions and usage fees, software licenses, support and implementation services. Founded in 1986, it maintains headquarters in Ra'anana, Israel, and Hoboken, New Jersey.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Ra'anana, Israel
Founded
1986

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