Compensation Overview

iSpot.tv competes for the best talent. Our compensation packages consist of salary and equity in one of Seattle’s hottest start-ups, as well as other standard benefits. Most importantly, we provide a really interesting working experience, and the chance to contribute to the success of something great.

• A proactive communicator: You are extremely responsive and effective with both written and verbal communication
• Highly organized and detail oriented: You pay close attention to textual detail while processing information
• A critical thinker: You apply critical thinking through inductive and deductive reasoning as you navigate and solve problems
• An analytical storyteller: You possess numerical reasoning with a strong aptitude for data and have skill in interpreting data across a wide range of applications
• A problem solver: You identify problems and analyze data to create actionable insights and textual information to make effective decisions
• Naturally curious and passionate: You are constantly seeking to learn new things and understand how to improve

• You will be the primary point of contact for assigned client accounts providing day-to-day strategic guidance and support across iSpot’s product suite.
• Own account revenue cycle for your book of business, including expansions and renewals
• Evaluation and analysis of adoption of modules/services:
  • What is or is not being used?
  • What frequency is the client accessing?
  • Who are the power users on the account?
• Position new opportunities/products with client team and run demos with customized positioning to meet client pain points
• Evaluate and provide recommendations for process improvements related to the customer journey
• Engage with client team and agency to understand buying strategy, annual goals, etc.
• Develop analyses and storytelling to aid client in driving impact and alignment with the customers’ critical event to achieve goals
• Develop and cultivate strong customer relationships, while continually seeking opportunities to showcase how to drive business impact
• Collaborate across the organization, including Data Science, Custom Analytics, Product and Sales, as a client advocate to ensure resolution and delivery on requests
• Work efficiently and effectively, equally as part of a team and independently, to resolve client requests and inquiries
• Extract data insights from the iSpot platform and generate unique and compelling insights for clients
• Exhibit a passion and energy for storytelling based on data insights and genuine interest in TV media attribution and optimization
• Leverage your previous analytical experience and approaches to inform customer discussions and develop data-driven solutions and insights for your customers
• Develop strong relationships with key customer contacts (executive and operational) to achieve a trusted-advisor status
• Identify new product expansion and analytics services opportunities within your customer base
• Utilize appropriate resource materials to interpret, respond to and resolve customer inquiries and problems effectively and accurately
• Work with Customer Success Specialist(s) focused on operational customer support

• Atlassian Suite: Confluence, JIRA
• Slack
• CRM Tools: Salesforce/Gainsight and Highspot
• Microsoft Office Suite, with a heavy emphasis on Excel and PowerPoint
• Google Suite
• Chorus

• Bachelor’s degree or equivalent
• Advertising measurement/attribution experience preferred
• Deep understanding of media planning, media buying, and advertising technology with an emphasis on linear TV, OTT/Streaming, Addressable
• Experience working for, or with, media agencies preferred but not required
• Proven success working in a fast-paced, high growth environment
• Remote role working in Mountain/Pacific location; in-office Bellevue, WA headquarter available if desired

If you don’t feel you met every single requirement for the role, don’t rule yourself out. Please apply anyway!

iSpot.tv is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, ethnicity, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please contact our HR team.

California Residents applying for positions at iSpot.tv can access our California Consumer Privacy Act here.