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Varco Hospice

End-of-life and palliative care provider

Intake Coordinator

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeHouston, TX, USA$18 - $20 /hr

About the Job

Requirements

  • Previous administrative, customer service, or healthcare experience is preferred, but not required.
  • Healthcare intake, admissions, or home health experience is a plus, but not required.
  • Comfort using computers, email, and Microsoft Office.
  • Strong communication and organizational skills.
  • Attention to detail and follow-through.
  • Ability to multitask and manage several responsibilities at once.
  • Comfort working in a fast-paced, high-volume environment where priorities can change quickly.
  • Ability to stay productive under pressure while maintaining accuracy.
  • Initiative and willingness to learn.

Responsibilities

  • Receive, review, and process incoming patient referrals.
  • Manage multiple referrals and requests simultaneously while tracking pending items.
  • Review referral information and follow up on missing or incomplete documentation.
  • Assist with insurance eligibility and benefits verification.
  • Communicate with physician offices, referral sources, patients, and families.
  • Enter and maintain accurate patient information in the electronic medical record system.
  • Monitor pending referrals and proactively follow up on outstanding items.
  • Adjust priorities throughout the day as new referrals and urgent requests come in.
  • Help ensure a smooth and timely intake process.

Desired Qualifications

  • Bilingual proficiency in English and Spanish.

About the Company

Varco Hospice

End-of-life and palliative care provider

Varco Hospice delivers end-of-life care in Texas, offering in-home and inpatient hospice and palliative services tailored to patient preferences. Care is provided by an interdisciplinary team and is covered by Medicare, Medicaid, and most private plans, with 24/7 monitoring, medication management, and durable medical equipment included. The organization works with private individuals, nursing homes, hospitals, and insurers, and runs a 13-month bereavement program for families plus a veteran-focused service. Its goal is to relieve suffering and improve quality of life for patients nearing end of life while supporting their loved ones.

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