Cube Asia

E-commerce market intelligence and analytics provider

Key Account Analyst - E-commerce Market Insights

Account ManagementConfirmed live in the last 24 hours

Full-timeRemote in PhilippinesNo salary listed

About the Job

Requirements

Demonstrated client service and/or account management experience, ideally from a market research or business strategy context.
Two to four years of professional working experience overall, including at least one to two years specifically in client service or account management.
Excellent written and spoken English skills are required; the role primarily interacts with clients outside Thailand.
Strong quantitative skills and confidence working with numbers and data are required, including the ability to analyze large-volume quantitative data sets.
Curiosity and drive to define and continuously improve ways of working and processes.
Experience in e-commerce is not required but is a significant plus.

Responsibilities

Serve as Cube’s main contact point for client stakeholders, field incoming inquiries, and communicate proactively about deliveries, new features, and other relevant topics.
Champion the client internally, ensure deadlines are met, and help Cube deliver the best possible service to all client stakeholders.
Develop expertise in the reports and deliverables Cube provides to the client, as well as Cube’s wider e-commerce market data and insights capabilities, to best support the client.
Continuously collect new requests and needs from client stakeholders and communicate them to internal product development and data teams as the voice of the client.

Desired Qualifications

Experience in client service and/or account management from a market research or business strategy context is ideal.
Experience in e-commerce is a significant plus.

Key Account Analyst, E-commerce Market Insights

Cube · Philippines (Remote) · Full-time · Posted 2026-07-03

Workplace: remote

Department: Marketing & Business Development

Description

This is a fully remote position, and we're currently only considering candidates based in the Philippines.

In this role, you will play an important role in empowering our clients to gain full value from Cube’s market data and insights solutions.

As a Key Account Analyst, you will support the management of one of Cube's largest global client relationships, a leading consumer goods company. This partnership spans multiple markets, functions, and stakeholder levels, and has grown rapidly since 2023.

Working closely with senior members of the Account Management team, you'll build strong relationships with client stakeholders, coordinate projects, ensure timely delivery, and help identify opportunities to enhance the client experience. You'll also collaborate across teams to keep projects running smoothly and contribute to the continued growth of this strategic partnership.

This is an excellent opportunity for someone looking to build a career in account management. You'll gain exposure to global clients, work with cross-functional teams, and take on increasing ownership as you grow in the role.

Responsibilities

Take charge as Cube’s main contact point for our client stakeholders, fielding incoming inquiries and communicating proactively about deliveries, new features, and other relevant topics
Act as the champion of the client internally, ensuring that deadlines are met, and that Cube delivers the best possible service to all client stakeholders
Develop expertise in the reports and deliverables Cube provides to the client, as well as Cube’s wider e-commerce market data and insights capabilities, in order to best support the client
Continuously collect new requests and needs from client stakeholders and communicate to internal product development and data teams as the ‘voice of the client’

Requirements

Demonstrated client service and/or account management experience, ideally from a market research or business strategy context
2-4 years of professional working experience overall, with at least 1-2 years specifically in client service/or account management
Excellent written and spoken English skills are a requirement; you will primarily be interacting with clients outside Thailand
Strong quantitative skills and high confidence in working with numbers and data are a requirement; Cube’s insights are powered by large-volume quantitative data sets, which you will need to gain confidence in analyzing
Curiosity and drive to define and continuously improve your ways of working and processes; you will play a key role in defining how Cube excels in Account Management
Experience in e-commerce is not a requirement but a big plus

Apply

Apply at Cube

About the Company

Cube Asia

E-commerce market intelligence and analytics provider

Cube Asia provides market intelligence for Southeast Asia e-commerce, delivering granular data on platforms like Shopee, Lazada, TikTok Shop, and Tokopedia to brands, investment funds, and consultancies. It processes millions of data points using statistical methods and machine learning to estimate competitor sales, track category shares, and offer insights for listing optimization and pricing. Its proprietary MeterCube platform presents this complex data in user-friendly dashboards and reports, and its services are offered through both recurring subscriptions and custom one-off projects. With a SEA-focused data lens and a mix of ongoing and project-based engagements, Cube Asia aims to help clients grow in the regional online retail market by providing actionable, data-driven market intelligence.

Company size: 51-200
Company stage: Series A
Total funding: $5.2M
Headquarters: Singapore
Founded: 2022

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