Associate Customer Business Manager

WHO ARE WE?

THE ROLE: Associate Customer Business Manager - WALMART

Reporting to our Sr Sales Manager and Sales Manager on our Walmart team, our 2 ACBMs – Walmart will serve as key contributors within our H&WC team and will be important analytical and executional support to our Sales Leads. Executional excellence, analytics, and attention to detail will play a key part in this role. We need someone that is committed to being a positive culture impact and a strong contributor. This role has the ability to play a support role while gaining valuable customer-facing experience.

KEY RESPONSIBILITIES

• Function as the support arm to our sales lead for selected brands
• Regular interaction owning a relationship directly with Walmart staff
• Mines all data sources including customers/shopper insights and syndicated data to provide actionable insights that help in the development of the 4Ps (Promotion, Pricing, Placement and Product) to grow H+WC business and share​
• Assist in pulling, interpreting and providing insights around key sales data​ to inform accurate item level forecasts
• Prepare clear, concise, storytelling presentations based on analytics​ in partnership with our analytics team
• Monitor competitive brands and products, as well as market share, to understand shopper trends. Fully understand the categories we compete in
• Build strong feature and display plans that drive growth for Walmart and our business
• Manage tracking of new item launches at retail to ensure speed to shelf and item success in the market​
• Build selling deck and all necessary materials for customer meetings, including but not limited to sell-in stories, monthly meetings and line reviews using customer specific and syndicated data​
• Maintain and manage weekly reporting tools and dashboards for key customers​
• Evaluate current sales, share goals, and competitive performance​
• Support ad hoc requests in support of the Walmart business​
• Deduction management in partnership with our internal team
• Full item management responsibility for Walmart
• Live our team values of BE YOURSELF, BE DISRUPTIVE, BE PASSIONATE, BE SUPPORTIVE and make life better for all of us!

CAPABILITIES + SKILLS REQUIRED

• 2-5 years experience working in Sales Analytics, Account Management, or Retail buying within CPG
• Strong understanding of Walmart’s Go to Market strategy
• Ability to convert information, numbers and data into insight for actionable growth​
• Proven ability to identify, articulate and propose solutions that solve problems and drive results​
• Results-oriented and able to manage and prioritize multiple projects effectively​
• Adaptable with the ability to work both cross-functionally and independently with the potential for more responsibility as more platforms are launched​
• Solid written and verbal communication skills with the ability to give and receive effective feedback​
• Excellent organizational skills, attention to detail, multitasking ability and motivated by a deadline driven environment​
• Strong PowerPoint, Excel and syndicated database skills (Nielsen, IRI, Numerator, etc.)
• Experience working with IRI data reporting, Luminate, Nielsen
• Energized and passionate about building a transformational brand in today's marketplace​
• A true “Team Player” who can work cross-functionally to achieve results​

WHAT TO EXPECT DURING THE INTERVIEW PROCESS

• Initial video screen with a member of our Talent team
• Round 1: Conversation with the Hiring Manager + 1-2 conversations with other team members
• Round 2: 2-3 conversations with team or cross-functional partners
• Final Round: Homework*

*At OLLY, our final round is called Homework. Candidates who participate in this round are given 3 questions in advance to answer and present to the interview panel they previously spoke with in the process. We understand every candidate is different. If you need a reasonable accommodation to adjust this procedure, please let us know as possible so that we can evaluate and provide other options that work for your needs

THE DETAILS

LOCATION: Northwest Arkansas

HOURS: Full time, exempt (salaried)  

MANAGER: VP of Walmart & Club - Wellbeing Collective

PLEASE NOTE: Candidates must be authorized to work in the United States without sponsorship   ​

The pay range for this position is $85,000- 105,000 dependent on experience.

WHAT WE OFFER:

• An opportunity to work with an intelligent, inspiring, and extraordinarily fun team 
• 100% employer-paid medical coverage for employee only, dental + ortho, and vision insurance 
• 4 weeks PTO + paid holidays + 12 Mental Health Days per year
• 100% Paid parental leave, Fertility + Adoption Benefits 
• Annual Bonus 
• 401(k) plan with Employer Match 
• Hybrid Work + Wellness + Cell Phone Stipends 
• Free product 
• And much more!