M

Marriott International

Manages and franchises hotels around the world

Butler Mandarin Speaker

Full-Time
No salary listed
Junior
Indonesia
In Person
Food Service & HospitalityHotel Guest Services

About the job

Requirements
  • At least 1 year of related work experience is preferred.
  • At least 1 year of supervisory experience is preferred.
  • High school diploma or GED equivalent is preferred.
Responsibilities
  • Process guest check-ins by verifying identity and payment, assigning rooms, and issuing room keys.
  • Set up guest accounts, enter Marriott Rewards information, ensure rates match market codes, and document exceptions.
  • Secure payment before issuing room keys and verify or adjust billing.
  • Compile and review daily reports, logs, and contingency lists; complete cashier and closing reports.
  • Provide guests with directions and property information, accommodate requests, contact appropriate staff when needed, and follow up to ensure requests are met.
  • Process payment types, vouchers, paid-outs, and charges; balance and drop receipts; count and secure the bank at the beginning and end of each shift.
  • Obtain manual authorizations and follow accounting procedures.
  • Notify Loss Prevention or Security of guest reports of theft.
  • Assist management with training, evaluating, counseling, motivating, and coaching employees; serve as a role model and first contact for the Guarantee of Fair Treatment/Open Door Policy process.
  • Develop and maintain positive working relationships, support the team in reaching common goals, and respond appropriately to employee concerns.
  • Follow company policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications; maintain a clean and professional appearance; protect confidential information and company assets.
  • Welcome and acknowledge guests, anticipate and address service needs, assist individuals with disabilities, and thank guests.
  • Speak clearly and professionally, prepare and review written documents accurately, and answer telephones using appropriate etiquette.
  • Ensure adherence to quality standards and use computers and point-of-sale systems to enter and locate information.
  • Stand, sit, or walk for extended periods; move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by supervisors.
Desired Qualifications
  • At least 1 year of related work experience.
  • At least 1 year of supervisory experience.
  • High school diploma or GED equivalent.

About the company

M

Marriott International

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Marriott International manages and franchises hotels and resorts for leisure and business travelers, with brands spanning luxury stays, select-service hotels and extended visits. Its portfolio includes The Ritz-Carlton, Sheraton and Courtyard, giving hotel owners different formats for serving guests. Most properties belong to third-party owners: Marriott earns management fees tied to hotel revenue and profit, or franchise royalties for use of its brands and systems, while owning or leasing a small share itself. The company also licenses its names for branded residences and vacation ownership properties. With operating roots dating to 1927, Marriott is headquartered in Bethesda, Maryland.

Company Size

10,001+

Company Stage

IPO

Headquarters

Bethesda, Maryland

Founded

1927

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Simplify Jobs

Simplify's Take

What believers are saying

  • Graduates get management training: Marriott's paid Voyage program lasts 12-18 months and includes departmental rotations at managed hotels.
  • Long service earns travel rewards: eligible associates at Marriott-managed locations receive complimentary rooms after 25 years.
  • Marriott earns beyond hotel stays: Chase and American Express co-branded cards generate fees linked to customer spending.

What critics are saying

  • Security teams face mandated scrutiny: Marriott's FTC order requires independent assessments every two years for 20 years.
  • Headquarters work requires office attendance: Marriott's HQ listing specifies regular in-person presence, including nearby candidates in remote roles.
  • Franchise roles have separate employment terms: Marriott's HR conditions assign employment decisions solely to franchisees or their management companies.

What makes Marriott International unique

  • MGM broadens casino resort access: Bonvoy members earn and redeem points at participating MGM Collection destinations.
  • Autograph marks independent hotels individually: each joining property receives a unique number designed to reflect its personality.
  • Business travel extends beyond rooms: Business Access by Marriott Bonvoy combines hotel, flight, rail and car booking.

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Benefits

  • Paid Holidays
  • Meal Benefits
  • Mental Health Support
  • Professional Development Budget

Growth & Insights and Company News

6 month growth

5%

1 year growth

9%

2 year growth

9%
Yahoo Finance
Oct 28th, 2026
Pacifica Hotels signs Marriott deal for 207-room Courtyard in Takayama, opening 2028

Pacifica Hotels G.K. has signed a franchise agreement with Marriott International to open Courtyard by Marriott Hida Takayama in Takayama, Gifu, it announced on October 28, 2026. The 207-room hotel is slated to open in fall 2028, a short walk from Takayama Station. It will offer flexible spaces for work and relaxation, plus an all-day restaurant with semi-open kitchens serving Japanese and international cuisine. "Takayama is one of my personal favorite tourist destinations in Japan," said Seth Sulkin, chief executive officer of Pacifica Hotels. He cited the city's Edo period buildings, food, and its use as a base for day trips to Shirakawa-go and Kamikochi. Pacifica, which operates Marriott and IHG brands in Japan, will also open Courtyard by Marriott Hiroshima in fall 2027 and Westin Hokkaido Furano Resort in spring 2029.

PR Newswire
Oct 27th, 2026
EDITION makes African debut with 142-room hotel on Cape Town's V&A Waterfront

EDITION has opened The Cape Town EDITION at Quay 7 on the V&A Waterfront, marking the brand's debut in Africa. The hotel faces Table Mountain and overlooks the Waterfront's new superyacht marina. Neri&Hu designed the 142-room hotel with Cape Town-based architects. Its façade uses more than six million hand-laid bricks, a nod to the warehouses that once stood on the site. Executive chef Phil Carmichael and beverage partner George Hunter run the food and drink program. It includes the Shale restaurant, the rooftop EAVE bar, the Lobby Bar, and the Punch Room. The hotel also has a below-ground spa, a rooftop pool, and a ballroom for up to 200 people.

TravelBinger
Oct 21st, 2026
Marriott Autograph Collection to open Serengeti Safari Camp.

Marriott Autograph Collection to open Serengeti Safari Camp. Marriott is expanding its presence in one of Africa's most iconic wildlife regions with a new luxury camp in Tanzania's Serengeti National Park. The Mereshi Safari Camp Serengeti, part of the Autograph Collection, is scheduled to welcome guests in November and will offer 18 tented suites designed for immersive safari stays. The property sits on traditional Ikoma land near the Fort Ikoma airstrip, giving travelers quick access to daily game drives and the park's renowned wildlife. ([1]) Thoughtful tent design for sunrise moments. Each of the 18 suites spans 775 square feet of indoor and outdoor space. Built with timber, stone, and canvas, the tents incorporate natural materials and locally sourced woven textiles along with greenwood furniture. Private east-facing decks are positioned to capture prime sunrise views over the landscape. Guests can also expect sumptuous beds and outdoor showers that bring the surrounding environment closer. The design draws on the work of Arusha-based firm Dunia Designs, which previously created another Autograph Collection camp in the same region. The result emphasizes comfort without losing connection to the setting. Would you like to save this? Travelbinger'll email this post to you, so you can come back to it later. Lodge inspired by local acacia trees. The main lodge takes its shape from indigenous acacia trees and houses a bar plus shared lounging and dining areas. Nearby sits a private boma for firelit dinners under the stars, while a deck overlooks a water feature. Additional facilities include a small spa, a pool, a fitness center, and a curio shop for souvenirs. The restaurant Mila operates as an indoor-outdoor space that keeps diners linked to the outdoors. It serves breakfast after morning drives, family-style lunches, and relaxed dinners following evening game drives. Experiences and practical details. Two shared game drives and guided walks each day are included, along with refreshments. All meals, select beverages, return transfers from the Fort Ikoma or Seronera airstrips, a traditional boma dining experience, laundry service, and Wi-Fi round out the standard offerings. Bookings are already open for stays beginning January 4, 2027. Nightly rates start at $1,967 for double occupancy. An opening promotion runs from January 4 through March 27 and awards 25,000 bonus Marriott Bonvoy points on eligible stays booked with code S2449. Part of a broader safari expansion. Marriott entered the safari sector in 2023 with the JW Marriott Masai Mara Lodge and has since added several other camps across Kenya and Tanzania. The new Serengeti property continues that pattern of growth in high-demand wildlife destinations. Travelers interested in the camp can monitor Marriott's site for award redemption details, which are expected to align with rates at the sister property Mapito Safari Camp Serengeti. Would you like to save this? Travelbinger'll email this post to you, so you can come back to it later. Matthias a curious globetrotter who collects moments from night markets, coastlines, and tiny mountain villages. Plans trips around local food, scenic trains, and the best views at golden hour.

exchange4media
Oct 21st, 2026
Chaitanya Singamsetti named Director of Sales & Marketing for Hyderabad Marriott Hotel.

Chaitanya Singamsetti named Director of Sales & Marketing for Hyderabad Marriott Hotel. He will also oversee Convention Centre and Courtyard by Marriott Hyderabad. Hyderabad Marriott Hotel and Convention Centre, Courtyard by Marriott Hyderabad, has appointed Chaitanya Singamsetti as its Director of Sales & Marketing. With over 10 years of experience in hospitality sales, MICE, group business and corporate accounts, he brings extensive expertise across premium Marriott and Accor properties As Director of Sales & Marketing, Chaitanya will oversee the properties' sales strategy across corporate, MICE, group and events segments, with a focus on driving revenue growth, strengthening market share and identifying new business opportunities. He will also work closely with key corporate accounts, travel partners and event planners to strengthen the properties' commercial positioning and expand their presence in the Hyderabad market. Over the course of his career, Chaitanya has held sales leadership positions with The Westin Hyderabad Mindspace and Novotel & Hyderabad International Convention Centre, following his early career with Ginger Hotels. His experience spans MICE and group sales, corporate accounts, revenue management, strategic partnerships and conference bidding. At The Westin Hyderabad Mindspace, he built strategic partnerships with HICC and HITEX to capture city-wide conference and spillover opportunities, contributing to an improvement in the property's Weekend RGI ranking from 5 to 3 and a market share ranking of 2. Speaking on his appointment, Chaitanya said, "Hyderabad's rise as a premier business and MICE destination presents a remarkable opportunity, and I am delighted to join the property at this exciting juncture. My focus will be on crafting a sharp, market-led sales and marketing strategy that builds enduring partnerships, opens new avenues for business and elevates our standing across corporate, MICE and leisure audiences." "As we emerge from our renovation, our focus is on building a strong leadership team that can take the properties into their next chapter. Chaitanya's appointment is an important first step in this direction, bringing in strong expertise in sales, MICE and events. His experience will be instrumental in strengthening our position as a preferred destination for conferences, corporate gatherings and celebrations in Hyderabad." Mr. Amardeep Singh, Multi-Property General Manager, Hyderabad Marriott Hotel & Convention Centre and Courtyard by Marriott Hyderabad.

Hotel Report
Oct 21st, 2026
The St Regis hotel brand is coming to Marbella with a project involving an investment of 500 million.

The St Regis hotel brand is coming to Marbella with a project involving an investment of 500 million. International news 2026-10-21 The investment group Platinum Estates and Sierra Blanca have reached an agreement with Marriott to build a luxury resort and 151 homes in Las Dunas. An investment of over 500 million euros in a five-star hotel with 169 rooms and 151 luxury homes, which will create 2,000 direct jobs and 4,500 indirect jobs during its construction, and more than 450 jobs once it becomes operational. These are the spectacular figures that sum up the hotel and branded residential development to be built in the Las Dunas area, in east Marbella. The figures have been put on the table following the signing of an agreement reached by Platinum Estates, a Hong Kong-based property investment group, and the Marbella-based developer Sierra Blanca Estates with Marriott International to bring this investment to fruition. The hotel will be known as the St Regis Marbella Resort, while the residential area will be called The Residences at St Regis Marbella Resort. The agreement covers the entire development, and construction is expected to begin this year, with the opening scheduled for 2031. This will be the first Marriott hotel on the Costa del Sol to operate under its luxury St Regis brand. Planned for a seafront plot of over 160,000 square metres in Marbella, the project will also feature amenities within a destination designed to operate all year round. The site offers over 350 metres of seafront, protected by a natural dune system (the Real de Zaragoza dune, which will be regenerated), which preserves its privacy and provides guests and owners with direct access to one of Marbella's best-preserved stretches of beach. José Carlos García