Senior Account Manager

About Bolt

Bolt is shaping a future where cities are built for people, not cars. What started as an ambitious project of a 19-year-old in 2013 has grown into a global mobility platform used by more than 200 million customers and 4.5 million driver and courier partners across 50 countries.

From ride-hailing and food delivery to scooters, e-bikes, and car-sharing, Bolt helps people move through cities every day. Small, autonomous teams drive this work, combining the speed and ownership of a startup with the scale of a global technology company backed by more than €1bn in funding.

And we're just getting started.

Why join Bolt?

• Build the future of mobility and help transform how people live and move in cities.

• Tackle challenges at scale that span technology, operations, regulation, and growth.

• Take real ownership early. Small, lean teams mean your decisions matter from day one, and you'll learn fast alongside some of the best people in the industry.

• Join one of Europe's leading technology companies, backed by world-class investors including Sequoia.

About the role

We're looking for a Senior Account Manager to join our Bolt Food team in Bucharest, Romania. In this role, you'll take ownership of a portfolio of restaurant partners, building strong commercial relationships and driving sustainable growth and profitability.

You'll be responsible for identifying business opportunities, developing account growth strategies, and negotiating commercial agreements that create long-term value for both our partners and Bolt Food.

Working closely with Sales, Campaigns, Merchant Operations, Customer Support, and other internal teams, you'll play a key role in improving partner performance, driving commercial initiatives, and strengthening Bolt Food's position in the Romanian market.

Main tasks and responsibilities:

• Own and develop a portfolio of restaurant partners, building strong relationships with key decision-makers and driving long-term commercial growth.

• Analyse account performance, identify growth opportunities, and develop data-driven action plans to improve revenue, profitability, and partner engagement.

• Lead commercial negotiations, including contract terms, commission structures, promotional investments, and other initiatives that support sustainable business growth.

• Develop and execute account growth strategies, including joint business initiatives, marketing campaigns, and upselling opportunities to maximise partner performance.

• Collaborate with cross-functional teams to resolve complex operational challenges, improve partner experience, and ensure successful execution of commercial initiatives.

• Monitor portfolio KPIs, proactively address performance gaps, and identify opportunities to improve retention, operational efficiency, and overall business results.

About you:

• You have demonstrated experience in Account Management, Key Account Management, Business Development, or a similar commercial role, ideally within a fast-paced environment.

• You're fluent in Romanian and proficient in English, with strong communication, stakeholder management, negotiation, and influencing skills.

• You have a proven track record of managing commercial relationships, achieving revenue targets, and identifying opportunities for account growth.

• You have strong analytical and problem-solving skills, with the ability to translate performance data into actionable commercial strategies.

• You're comfortable managing multiple priorities, leading commercial discussions independently, and collaborating with cross-functional stakeholders.

• You're proactive, commercially driven, and demonstrate a strong sense of ownership, with the ability to challenge existing approaches and deliver measurable results.

Why you'll love it here:

• Accelerate your professional growth with unique career opportunities.

• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.

• Take care of your physical and mental health with our wellness perks.

• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.

• Connect with colleagues at annual company events and smaller team gatherings.

• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

Some perks may differ depending on your location and role.

At Bolt, using AI daily is a baseline expectation for everyone. If there's a faster, smarter way to do your work, we expect you to find it. You're still responsible for the output, so the standard stays high when using AI tools.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don't tick every box, please consider applying!

Everyone is welcome

Bolt is an equal opportunity employer. We are committed to building a diverse and inclusive workplace where all qualified applicants are considered for employment without regard to race, colour, nationality, religion, gender or gender identity, sexual orientation, age, or disability.

We welcome applications from all backgrounds and are happy to make reasonable accommodations throughout our hiring process. If you require any adjustments, please let us know.