Amarr, a part of ASSA ABLOY (the global leader in opening solutions), is a leading manufacturer of residential and commercial garage doors. We are committed to delivering high-quality products and exceptional service to our customers.

As we continue to grow, we are seeking a responsible and detail-oriented professional to join our team as a Business Support Team Lead in our Lawrence, KS location.

A Business Support Team Lead, assists the entire Business Support Team with daily activities, inquiries, and training. This Team Lead role is responsible for a consistent high level of support for Door Centers, Sales Department, and other departments within the organization.

SHIFT: Monday through Friday 08:00 AM to 5:00 PM CST

ESSENTIAL ACCOUNTABILITIES:

Ensures team members’ performance complies with best practices, policies and standard operating procedures. (Refer to Business Support Specialist position description for responsibilities of team members reporting to this position.)
Maintains standard operating procedures and job aids, to align with operational needs in all areas. This requires knowledge of processes in areas including Door Centers, Scheduling, Supply Chain, Logistics, and Production.
Lead daily team call or meeting.
Responsible for onboarding and training new team members. Assists supervisor with performance evaluations.
Creates reports on a daily and periodic basis.
Maintains proficiency in all tasks described in the Business Support Specialist position profile.
Directs and performs capacity smoothing adjustments to alleviate over-capacity conditions in manufacturing plants.
Conducts research to provide root cause analysis for product delays, shortages, errors, etc. Communicates to Purchasing, Product Structure, Distribution, Manufacturing, and other departments to resolve issues.
Assists team members and customers (internal) with escalations.
Provides administrative support to Manufacturing Operations, Sourcing, Distribution Operations, and other functional areas to ensure the company’s business needs are met by email, telephone and in person.
Maintains work orders for all manufacturing plants to ensure on-time performance and accuracy of material produced. Facilitates communication between Manufacturing Operations and other departments or locations.
Achieves and maintains rapport with Door Centers, Production leadership, and other internal departments, to provide the best possible service and optimize operational performance.
Assists and directs Purchasing if orders are needed for raw goods. Provides updates to affected departments.
Keys test orders for Engineering. Requests drawings and manufacturing specs for Production. Enters and coordinates orders for materials and equipment.
Processes and Expedites orders to adjust stock levels at Door Centers.
Monitors and reschedules backorders. Ensures all supply chain and customer requirements are met to facilitate complete and accurate shipment of back-ordered material. Makes any changes or special arrangements for shipment and communicates updated delivery date to DC.
Provides data and material support to Sales and Field Operations staff.
Release approved orders from Credit Hold in Navigator.
Performs Backorder Release Exception operation for factory-direct customer backorders that need to be canceled or re-routed to a Door Center.
Reviews inventory levels, notifies Inventory Control of discrepancies. Assists with root cause analysis and resolution.
Verifies shipment accuracy using various reports and data sources. Works with other departments to address errors, correct transactions and advise corrective actions. Troubleshoots ERP system problems.
Supports Return-To-Stock process in Kansas plant.
Assumes other duties as assigned by leadership.

THE MOST IMPORTANT ACTIVITIES PERFORMED:

Ensures team member performance complies with best practices, policies and standard operating procedures. (Refer to Business Support Specialist position description for responsibilities of team members reporting to this position.)
Maintains standard operating procedures and job aids, to align with operational needs in all areas. This requires knowledge of processes in areas including Door Centers, Scheduling, Supply Chain, Logistics, and Production.
Prioritizes, organizes, and delegates work effectively.
Responsible for onboarding and training new team members.
Creates reports on a daily and periodic basis.

MINIMUM QUALIFICATIONS REQUIRED (EDUCATION/EXPERIENCE/KNOWLEDGE/SKILLS):

Proficient in all tasks described in the Business Support Specialist position profile.
Prioritizes, organizes, and delegates work effectively.
Displays excellent verbal and written communication and interpersonal skills and an aptitude for learning and retaining product/policy and procedural knowledge. Experience in professional writing and communication.
Proficient with Microsoft Outlook, Excel, and Word.
Must work well independently, under pressure, and in a fast-paced environment.
Must apply critical thinking skills and flexibility to make decisions and provide clear instructions to team members.

Minimum three years experience in Business Support or Scheduling role, or equivalent experience processing sales order and work order data in Navigator.

PHYSICAL REQUIREMENTS:

Must be able to sit for extended periods of time.
Prolonged use of keyboard and computer.
Must be able to lift and carry up to 25lbs. periodically.
Frequent use of fine motor skills for writing, and computer work.

Benefits include Medical/Dental/Vision, Paid Time Off, Paid Holidays from day one, tuition reimbursement, and a 401k plan (with an automatic 3% company contribution, regardless of your contribution after your first year of employment) among others.

#amarrcareers

The Mission:

We are part of a global company, ASSA ABLOY, with a diverse range of opportunities, both locally and abroad. We offer a competitive salary, training and the opportunity to develop and enhance your career. We take great pride in the efforts of our team members who create a supportive team environment and make Amarr and ASSA ABLOY such a great place to work.

Our goal is to be a world-leading company that attracts diverse talent, where all team members feel safe being their true selves and are able to thrive in a work environment that promotes change, innovation, and provides equal access and opportunity.

As one of North America’s leading garage door manufacturers, Amarr Company takes pride in fostering a culture where employees enjoy many opportunities for career growth, rapid advancement, and relocation to some of America’s most desired cities. Although Amarr Company is an international business, employees enjoy a family-oriented, caring culture and rewarding work environment. Amarr Company offers competitive wages, generous benefits, and a bonus program for every employee. At Amarr Company, the door is always open and there is no ceiling to your career growth.

Amarr is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Amarr is an E-Verify participant.

About the company

ASSA ABLOY provides access solutions including mechanical locks and electronic security systems to secure doors, buildings, and identities. Its products work by combining physical locks with digital access control: mechanical locksets for doors, electronic locks and smart cylinders that can be opened via codes, cards, keys, or mobile apps, and identity solutions from HID Global that manage secure credentials and access permissions across systems. The company differentiates itself through a large, diversified portfolio of brands and products, a long track record of strategic acquisitions (such as Yale Locks and HID Global), and a global presence in over 70 countries, which lets it serve many customers and integrate hardware with software and identity management. The goal is to maintain leadership in the access-solutions market by expanding offerings, geographic reach, and coordination across physical security and identity technologies.

Company Size

10,001+

Company Stage

IPO

Headquarters

Stockholms kommun, Sweden

Founded

1880

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Simplify's Take

What believers are saying

PACLOCK added September 16, 2026 expands U.S. padlock manufacturing and accretive earnings.
Q2 2026 delivered record margin and accelerated sales growth, supporting acquisitive compounding.
GSX 2026 showcased Aperio LNK100, DoorBird D22, and iDFace Max, signaling product breadth.

What critics are saying

June 2026 Level layoffs gutted engineering; cloud support risk now shadows smart-lock customers.
The U.S. Patent Federal Circuit affirmed CPC victories against ASSA ABLOY on July 15, 2026.
Gunnebo Entrance Control integration risks channel conflict and execution drag through 2027.

What makes ASSA ABLOY unique

ASSA ABLOY keeps buying niche hardware businesses: PACLOCK, Classic Brass, Gunnebo Entrance Control.
Its portfolio spans mechanical locks, digital access, entrance automation, and trusted identity.
Open platforms like Gallagher integration and Openings Studio 3.29 deepen sticky enterprise workflows.

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Benefits

Professional Development Budget
Paid Vacation
Flexible Work Hours
Wellness Program

Company News

PR Newswire

Oct 27th, 2026

ASSA ABLOY posts record Q3 as sales rise 7% and operating profit tops $650M for first time

ASSA ABLOY reported record third-quarter sales, operating profit and margin. Sales rose 7%, with 4% organic growth, 2% from acquisitions and 1% from currency effects. Operating profit (EBIT) rose 11% to SEK 7,102 million, topping SEK 7bn in a quarter for the first time. The operating margin improved to 17.4% from 16.8%. Operating cash flow rose 6% to SEK 7,405 million. Organic sales grew 6% in the Americas and 5% in Europe, the Middle East, India and Africa. Asia Pacific fell 1% on weak sales in Greater China. The company acquired three businesses in the quarter and signed a deal for Gunnebo Entrance Control. It will launch its 11th manufacturing footprint program in the fourth quarter.

Yahoo Finance

Oct 17th, 2026

ASSA ABLOY looks undervalued on cash flow after 67% three-year run, with $2B free cash flow

ASSA ABLOY shares have returned 66.6% over three years, yet a discounted cash flow (DCF) model suggests the stock is still undervalued. The shares trade at SEK359.50, well below the DCF estimate, and at a price-to-earnings ratio of 24.4x. The group produced free cash flow of about SEK21.2b over the past twelve months. Analysts expect it to keep rising into the early 2030s before growth slows. The planned sale of HID's Public Key Infrastructure unit to Vista Equity Partners may change the group's cash flow mix after 2026. That may explain why investors are cautious. Bulls see the stock 12% undervalued, citing record EBIT margins of around 17%. Bears see it 6% overvalued, pointing to margin dilution from the Level Lock acquisition.

Cision

Oct 16th, 2026

ASSA ABLOY sells PKI business unit to Vista Equity Partners.

ASSA ABLOY sells PKI business unit to Vista Equity Partners. ASSA ABLOY has signed an agreement to sell HID's PKI business unit to Vista Equity Partners ("Vista"). The PKI business unit (Public Key Infrastructure) provides digital trust, identity, authentication, encryption, and certificate management solutions. The business unit includes PKI SaaS - IdenTrust and HydrantID - credential management, and ZeroSSL. "I find it very satisfying that with Vista, the PKI business unit and its employees and customers gain a committed long-term investor, creating new opportunities for the future and I wish them every success," says Nico Delvaux, President and CEO of ASSA ABLOY. "Our PKI team has built a strong business with a strong customer base, and Vista has the expertise to take it forward as the market evolves," says Björn Lidefelt, EVP and Head of HID. "We are pleased with this outcome for our customers, our employees, and for HID." The divested business had sales in 2025 of MUSD 58 (approx. MSEK 570) with a strong operating margin. The divestiture is subject to customary closing conditions and is expected to close during the fourth quarter of 2026. For more information, please contact: Nico Delvaux, President and CEO, tel. no: +46 8 506 485 82 Erik Pieder, CFO and Executive Vice President, tel. no: +46 8 506 485 72 Björn Tibell, Head of Investor Relations, tel. no: +46 70 275 67 68, e-mail: [email protected] About ASSA ABLOY ASSA ABLOY is the global leader in access solutions. Every day Transparency International help people feel safe, secure and experience a more open world. Transparency International operate worldwide with 64,000 employees and sales of SEK 152 billion, with leading positions in areas such as efficient door openings, trusted identities and entrance automation. Its innovations enable safe, secure and convenient access to physical and digital places.

SourceSecurity.com

Sep 24th, 2026

Gallagher Security & ASSA ABLOY IP lock integration.

Gallagher Security & ASSA ABLOY IP lock integration. 24 Sep 2026 Quick Read Summary is AI-generated, newsdesk-reviewed * Gallagher and ASSA ABLOY integrate IP locks, simplifying access control installations in complex sites. * Solution suits higher education, government, and healthcare needing reliable, flexible security technologies. * Integration offers proactive management, leveraging battery Wi-Fi and PoE IP locks for uninterrupted operation. Gallagher Security has unveiled its latest collaboration with ASSA ABLOY, integrating new IP lock technology to simplify the installation process for access control systems in demanding environments. The launch, announced today, addresses the high costs and complexity often associated with traditional wired access control by eliminating the need for extensive cabling and door controllers, making it especially beneficial in retrofit or hard-to-wire scenarios. Enterprise-grade access control. This new integration is tailor-made for US higher education facilities, including student accommodation, classrooms, and research areas, where mixed online and offline functionality, adaptability, and ease of deployment are crucial. Furthermore, it serves government buildings, enterprise campuses, as well as institutional and healthcare settings requiring dependable security across dispersed locations. Matt Butts, Gallagher Security's Executive Vice President - Americas, noted, "This integration reflects a shared vision between Gallagher and ASSA ABLOY to make security more accessible, flexible, and effective for our customers. By combining best-in-class door security with enterprise-grade access control, we're delivering a solution that reduces friction and empowers facilities with greater insight, faster response times and the confidence of connected technologies working together." Confidence of connected technologies. The system supports ASSA ABLOY's IN120 battery-powered Wi-Fi locks and IN220 PoE IP locks The system supports ASSA ABLOY's IN120 battery-powered Wi-Fi locks and IN220 PoE IP locks, which seamlessly connect to an organisation's on-premises IP network. It allows centralised management of access privileges, credentials, schedules, and overrides via Gallagher's Command Centre, enhancing operational efficiency while preserving oversight across various sites. Each lock's local intelligence enables autonomous access decisions, ensuring operations continue during network disruptions - an advantage for places like dormitories, laboratories, secure offices, and isolated buildings. Enabling proactive management. Security and IT personnel can gain comprehensive visibility into events, alarms, battery conditions, audits, and device health through the Command Centre, enabling more proactive management and swifter responses to issues. The Gallagher Security and ASSA ABLOY IP Lock integration is currently available in the United States, with more information obtainable through local Gallagher Security representatives. Angelo Faenza, Head of Digital Access Solutions at ASSA ABLOY, remarked, "Our collaboration with Gallagher brings together two leaders in access control to solve a real world challenge for our customers. By integrating our IP enabled locks with Gallagher's Command Centre platform, we're delivering a streamlined, modern approach to securing doors across complex facilities. It's a powerful example of how open, interoperable solutions can elevate both security and operational efficiency."

PR Newswire

Sep 16th, 2026

ASSA ABLOY acquires PACLOCK in the US.

ASSA ABLOY acquires PACLOCK in the US. Sep 16, 2026, 02:19 ET STOCKHOLM, Sept. 16, 2026 /PRNewswire/ - ASSA ABLOY has acquired Pacific Lock Company ("PACLOCK"), a US padlock and security hardware manufacturer. "I am very pleased to welcome PACLOCK to ASSA ABLOY. This acquisition delivers on our strategy to strengthen our position in mature markets through adding complementary products and solutions to our core business," says Nico Delvaux, President and CEO of ASSA ABLOY. "PACLOCK is recognized for delivering high-quality security products that combine reliability, durability, and innovation, backed by US-based manufacturing and exceptional customer service," says Lucas Boselli, Executive Vice President and Head of the Americas Division. "Their expertise in designing and delivering customized security solutions has made them a trusted partner for customers whose needs extend beyond standard product offerings. We're excited to welcome PACLOCK to ASSA ABLOY and expand our ability to provide customers with high-quality, tailored security solutions that meet their evolving needs." PACLOCK was founded in 1998 and has some 40 employees. The main office and factory are located in Valencia, California, USA. PACLOCK will be part of the Residential Business Segment within the Americas Division. Sales for 2025 amounted to about MUSD 17 (approx. MSEK 155) with a strong EBIT margin. The acquisition will be accretive to EPS from the start. About ASSA ABLOY ASSA ABLOY is the global leader in access solutions. Every day we help people feel safe, secure and experience a more open world. We operate worldwide with 64,000 employees and sales of SEK 152 billion, with leading positions in areas such as efficient door openings, trusted identities and entrance automation. Our innovations enable safe, secure and convenient access to physical and digital places.

ASSA ABLOY

Business Support Lead

About the job