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Société Générale de Surveillance

Testing, inspection, and certification services globally

Entrevistador/a

Customer ExperienceConfirmed live in the last 24 hours
ContractPorto, PortugalNo salary listed

About the Job

Requirements

  • Access to a computer and internet connection.
  • Suitable conditions for conducting telephone contacts in a remote environment.
  • Availability to participate in projects of variable duration.
  • Ability to issue Recibos Verdes, an invoice, or a one-off receipt.
  • Possession of individual work accident insurance.
  • Strong verbal communication and active listening skills.
  • Ease in telephone contact and interpersonal relations.
  • Strong communication and argumentation skills.
  • Accuracy and attention to detail when recording information.
  • Responsibility and organizational skills.
  • Ability to use computer tools.
  • Ability to work independently and remotely.
  • Goal orientation and ability to meet deadlines.
  • Discretion, ethics, and professionalism.

Responsibilities

  • Make telephone contacts according to the defined script and procedures.
  • Conduct interviews and collect information accurately, impartially, and professionally.
  • Correctly record responses and collected information in the provided platforms.
  • Meet the objectives and deadlines defined for each project.
  • Ensure the confidentiality of information and protection of participants’ data.
  • Report any difficulties or situations identified during contacts.

Desired Qualifications

  • A minimum education level of 12th year is preferred.
  • Previous experience in telephone interviews, market research, or customer-contact roles is valued.

About the Company

Société Générale de Surveillance

Testing, inspection, and certification services globally

SGS provides testing, inspection, and certification services to help clients meet regulations, ensure quality and safety, and gain market access. It runs laboratory testing, on-site inspections, and certification against standards, often with training and consulting, across a wide range of industries. The services rely on a global network of laboratories and offices that deliver localized solutions with global expertise. What sets SGS apart is its large global footprint and its emphasis on quality, integrity, risk mitigation, and sustainability, enabling it to serve a diverse set of customers from small businesses to multinationals. The company's goal is to help customers comply with regulations, improve product quality and safety, reduce risk, and boost productivity across markets.

Company size
10,001+
Company stage
IPO
Headquarters
Geneva, Switzerland
Founded
1878

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