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Batgroup

Senior Payroll Manager

HR Operations & CoordinationConfirmed live in the last 24 hours
Full-timePully, Switzerland

About the Job

Requirements

  • At least 5 years of proven leadership experience managing and developing administrative, human resources, or payroll teams, ideally in a high-volume scale-up or complex operational environment.
  • Deep, hands-on understanding of Swiss labor law, social security, payroll operations, and regulatory compliance.
  • Proven experience managing complex regulatory and external audits, specifically social security (AHV/AVS), accident insurance (LAA/UVG), and Collective Labor Agreements (CLA/CCT), resolving trade union disputes, and implementing cross-brand governance frameworks.
  • A process-driven mindset and a track record of optimizing workflows and automating repetitive tasks.
  • Ability to build a trusting environment, manage delicate situations, and advise C-level leadership constructively.
  • Ability to travel to Zurich once a week.
  • French and English are mandatory; German is a strong plus.

Responsibilities

  • Oversee the end-to-end field payroll process via SwissSalary, ensuring timely, accurate salary payments, including adjustments, extra hours, and family allowance integrations.
  • Manage yearly salary announcements (AHV/IS/LAA/IJM) for Batgroup and Batsoft employers in alignment with Swiss legal requirements.
  • Act as the escalation point for complex payroll inquiries from agents, social workers, and unemployment offices.
  • Oversee payroll reporting, XML loading in eBanking, and the maintenance and security of the SwissSalary database.
  • Supervise the processing of sickness and accident claims and official administrative requests, including intermediary gains and unemployment forms, coordinating with relevant Swiss authorities.
  • Oversee contract amendments, work certificates, outboarding, warnings, and complex termination cases while mitigating organizational risk and adhering to Swiss labor laws.
  • Supervise the processing, accuracy, and distribution of client invoices for the Batmaid and Batsoft brands.
  • Oversee late-payment management, external invoice processing, and communications with the debt collection partner.
  • Lead, mentor, and inspire a cross-functional HR and administrative team split across Putzfrau and Batmaid.
  • Motivate the team, foster a proactive problem-solving mindset, ensure KPIs are met, and serve as the first escalation point for complex operational issues.
  • Gather team insights on motivation, ideas, and operational bottlenecks; provide structured reports and strategic recommendations to the COO.
  • Establish and enforce internal controls across all three brands and ensure compliance with valid work permits and legal authorization statuses for the field workforce.
  • Lead annual corporate audits, preparing and reconciling payroll, HR, and billing data to meet financial audit standards.
  • Ensure adherence to Swiss Collective Labor Agreements and lead external labor and union audits.

Desired Qualifications

  • Practical knowledge of SwissSalary and Microsoft Dynamics Business Central.
  • German language skills.

About the Company

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