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Toss

Fintech super-app for payments and banking

Fraud Risk Manager

Financial Crime & AMLConfirmed live in the last 24 hours
Full-timeSeoul, South KoreaNo salary listedIn-person

About the Job

Requirements

  • At least 5 years of experience handling Fraud Risk, FDS policy or strategy, or payment risk in a payment business.
  • At least 3 years of experience with a Fraud Detection System (FDS), including direct participation in establishing or improving detection policies or operating strategies.
  • Understand payment-business structures and the full payment process, including authorization, cancellation and refunds, and settlement, and connect risks across each stage.
  • Have experience using FDS and monitoring transactions, as well as designing risk policies or defining system requirements and implementing improvements.
  • Be able to quickly understand new business models, analyze product risk, and develop actionable management policies and response strategies.
  • Use data-based case analysis and hypothesis testing to solve problems, and respond quickly and flexibly when risks occur.
  • Clearly document policies and decision rationales, collaborate with relevant departments, and proactively drive improvement initiatives.

Responsibilities

  • Understand business models and payment flows for existing and new services, including Toss Pay and simple remittances, and analyze product risk from service design through launch.
  • Identify fraud risks across the payment lifecycle, including authorization, cancellation and refunds, and settlement, and establish policies and response strategies that balance customer experience with risk management.
  • Design indicators and detection policies to detect and prevent fraud risk; validate their effectiveness using data and real cases, and improve them.
  • Define FDS requirements and roadmaps, and work with product, development, operations, and other relevant departments to implement policies in systems and operational processes.
  • Document risk policies, decision criteria, system requirements, and response procedures; review country-specific payment environments and regulatory requirements for domestic and international expansion with relevant stakeholders.

Desired Qualifications

  • Experience broadly handling payment business and fraud risk at a card company, or designing and improving payment-service policies and systems at a payment gateway or simple-payment company.
  • English ability to discuss country-specific payment environments, regulatory requirements, and risk responses with local contacts or partners.
  • Experience establishing risk policies for overseas payment services or incorporating country-specific regulations and local requirements into policies and systems.

About the Company

Toss

Fintech super-app for payments and banking

Toss is a South Korean financial services platform that started as a peer-to-peer money transfer service and has grown into a digital 'super app' for personal finance. Its products are accessed through one mobile interface that unifies bank accounts, credit cards, loans, investments, and other financial services, including its own Toss Bank and Toss Securities. It differentiates itself by offering a broad, integrated ecosystem—combining digital banking, asset management, and brokerage services under one roof and running its own banking and securities units. Its goal is to become the leading consumer finance platform in South Korea while expanding its user base globally.

Company size
1,001-5,000
Company stage
Series G
Total funding
$1.5B
Headquarters
Seoul, South Korea
Founded
2011

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