Expeditors

Global logistics and freight forwarding services

FTZ Coordinator

Logistics & TransportationConfirmed live in the last 24 hours

Full-timeMelbourne, FL, USAIn-person

About the Job

Requirements

1-5 years of experience in Foreign-Trade Zone operations, customs brokerage, and U.S. trade import/export compliance.
Knowledge of the global logistics industry.
Knowledge of customs brokerage processes and systems.
Knowledge of Incoterms.
Knowledge of Expeditors applications and systems.
Proficiency with Microsoft Office, especially Excel and Word.
English proficiency.
Written and verbal communication skills.
Interpersonal skills including listening, providing feedback, and teamwork.
Problem-solving skills.
Process-improvement skills.
Organizational and time-management skills.
Ability to work independently and take initiative.
Eligibility to lawfully work in the United States immediately; U.S. work authorization sponsorship is not available.

Responsibilities

Ensure timely and accurate processing of Foreign-Trade Zone transactions.
Ensure customer standard operating procedures are followed.
Perform accurate and timely data entry into the operating system and the Foreign-Trade Zone ICRS.
Monitor shipment reports.
Coordinate cross-functionally with the Foreign-Trade Zone Administrator while meeting Customs Brokerage department objectives.
Build and maintain relationships with customers and governmental Customs organizations.
Assist the manager, supervisor, and team lead in responding to customer requests.
Assist with retention calls and align with customer initiatives.
Communicate with the team regarding policies and regulations.
Monitor Foreign-Trade Zone exception reports, data interfaces, and transaction flows between the broker and Foreign-Trade Zone platform, and promptly escalate issues.
Assist in reviewing inventory discrepancies and provide support as needed.
Work independently onsite while maintaining regular communication with leadership in another city.

Desired Qualifications

Prior Foreign-Trade Zone experience or working knowledge.

Job Description

Summary:

Working under the direction of Expeditor's Miami Branch Customs Brokerage department, the FTZ Coordinator will be an onsite resource at customer's FTZ responsible for day to day customs transactions activities, compliance support and a key liaison between FTZ's Administrator, the Brokerage team, and other key internal stakeholders. Coordinator will report to Expeditors Customs Brokerage department and assist with reporting, record keeping and other FTZ operational and Customs compliance aspects in order to meet customer SOP and key KPI metrics. Candidate should have 1-5 years experience in FTZ operations, Customs Brokerage and US Trade Import/Export Trade Compliance.

Help ensure timely and accurate processing of FTZ transactions
Ensure all customers standard operating procedures are followed as per the SOP.
Ensure accurate and timely data entry into our operating system and FTZ's ICRS
Monitor shipment reports to ensure total customer satisfaction.
Cross-functional coordination working closely with FTZ Administrator while meeting Customs Brokerage Dept objectives
Build and maintaining strong relationships with customers and governmental Customs organizations.
Assist the manager, supervisor and Team Lead in timely responding to customer requests
Assist in retention calls and and align with customer's initiatives
Proactively communicate with the team to ensure continuous awareness and understanding of policies and regulations.
Monitor FTZ exception reporting, monitor data interfaces and transaction flows between Broker and FTZ platform, promptly escalate any issues
Assist in reviewing inventory discrepancies and provide support as needed
Ability to work independently onsite while maintaining regular communication with leadership located in different city.

Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not transfer or sponsor applicants for U.S. work authorization (such as an H-1B visa) for this opportunity.

Qualifications

Global logistics industry knowledge
Good knowledge of customs brokerage process and system essential
Good knowledge of incoterms
Customer focus
Expeditors’ applications and system knowledge
Software proficiency, especially Microsoft Office (Excel, Word etc.).
Written and verbal communication skills; English proficiency
Effective interpersonal skills, including listening, providing feedback, and teamwork
Problem solving
Process improvement
Proactive, strong organizational skills; time management
Self-reflecting and open to feedback
Initiative and ability to work in autonomy
Reinforcing company culture
Prior FTZ experience or working knowledge preferred

Additional Information

Expeditors offers excellent benefits:

Paid Vacation, Holiday, Sick Time
Health Plan: Medical
Life Insurance
Employee Stock Purchase Plan
Training and Personnel Development Program
Growth opportunities within the company
Employee Referral Program Bonus

About the Company

Expeditors

Global logistics and freight forwarding services

Expeditors provides global logistics and freight forwarding services, offering customized supply chain solutions for international trade. It uses a unified technology platform across a global network of 340+ locations to manage transportation, customs and compliance, and warehousing and distribution. By tailoring end-to-end logistics workflows, Expeditors helps clients move goods efficiently across borders and industries such as automotive, aerospace, healthcare, oil and energy, and retail. The company stands apart from competitors through its highly customized, integrated solutions and seamless information systems that coordinate all parts of the supply chain. Its goal is to optimize each client's international logistics process, reducing complexity and improving visibility and reliability in global trade.

Company size: 10,001+
Company stage: IPO
Headquarters: Bellevue, WA
Founded: 1979

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