A high school diploma plus technical training or aptitude in a related field, or equivalent experience, is required.
An active Secret clearance is required, and the candidate must be able to obtain a Top Secret/Sensitive Compartmented Information clearance; U.S. citizenship is required.
Five or more years of related experience in satellite and/or ground segment operations.
Knowledge of satellite communications, Earth observation missions, and mission-operation ground infrastructure, such as ESOC and DLR.
Proficiency in the Microsoft Suite.
Strong attention to detail, organizational, tracking, and interpersonal skills; must be a detail-oriented self-starter.
Responsibilities
Provide equipment status reporting and tracking as required by the WICS II Performance Work Statement.
Support the MOC team with tracking, logging, administration, and documentation of maintenance actions.
Perform daily maintenance status tracking and reporting of Space Force mission systems identified within the WICS II Performance Work Statement.
Log, update, and maintain maintenance actions in multiple databases and facilitate information flow and timelines among stakeholders.
Up-channel incident and status reports as directed.
Transfer problem-resolution responsibility between maintenance agencies and track resolution status.
Receive Mission Impact Reports, notify maintenance personnel as required, and document equipment status and malfunctions in the MPR database.
Enter maintenance data into IMDS for reportable systems and into the MPR database for non-IMDS reportable systems identified by the Government.
Assign, track, and document the status of all Job Control Numbers; track equipment and maintenance status; request assistance from supporting agencies; coordinate maintenance and supply requests; and disseminate information.
Monitor power outages that affect mission operations and equipment.
Process Urgent Depot Level Maintenance and Emergency Depot Level Maintenance requests.
Review and update open outage data.
Desired Qualifications
Experience in Information Technology or Cybersecurity.
Prior military experience.
Experience in the field of space and operations.
OVERVIEW Maintenance Operations Center (MOC) Analyst in Colorado Springs, CO. This position supports Space Force Maintenance Operations tracking and management staff at Schriever SFB, CO. As a MOC Analyst, provide all equipment status reporting and tracking as required by the WICS II Performance Work Statement (PWS). This position supports the MOC team with tracking, logging, administrative, and documenting maintenance actions. Proficiency in the Microsoft Suite and attention-to-detail are vital skills sets to be successful in this role. Required to be a very detail-oriented self-starter with excellent organizational, tracking, and interpersonal skills to join a small team providing maintenance tracking management.
MINIMUM QUALIFICATIONS
Requires a high school diploma plus technical training or aptitude in a related field, or equivalent experience.
Must be onsite at Schriever SFB, CO
ACTIVE Secret Clearance required, ability to obtain T/S SCI clearance (U.S. citizenship required).
PREFFERED QUALIFICATIONS
Experience in Information Technology or Cybersecurity.
Prior military experience.
KEY RESPONSIBILITIES Daily activities involve maintenance status tracking and reporting of Space forces mission systems identified within the WICS II PWS. The analyst will log, update and maintain maintenance actions within multiple databases as appropriate and act as a liaison facilitating information flow and timelines between multiple stakeholders. Daily tasks require performance of the following:
Up-channels incident/status reporting as directed.
Transfers problem resolution responsibility between maintenance agencies and tracks resolution status.
Receives Mission Impact Reports, notifies maintenance personnel as required, and documents equipment status/malfunctions into MPR database.
Enter maintenance data into IMDS for reportable systems.
Enter maintenance data into MPR database for non-IMDS reportable systems as identified by Government.
Assigns, tracks, and documents status for all Job Control Numbers, tracks equipment and maintenance status, request assistance from supporting agencies, coordinates maintenance and supply requests, and disseminates information.
Monitors power outages impacting mission operations and equipment.