In PersonOffice-based; duties must be carried out onsite.
Finance & BankingRetail & Commercial Banking
No H1B Sponsorship
About the job
Requirements
Three to five years of related experience.
Knowledge of banking operations, products, and services, acquired through related work experience, is preferred.
Knowledge of federal regulations and banking guidelines, usually acquired through related work experience or formal training.
Strong analytical, problem-solving, and organizational skills to identify, research, and resolve requests and manage conflicting priorities and workflow.
Ability to think critically and work independently and as part of a team.
Strong verbal and written communication skills.
Must be authorized to work in the United States without employment-based visa sponsorship now or in the future.
Responsibilities
Deliver an exceptional client service experience while servicing clients with a full range of banking products and services.
Execute or submit administrative and operational activities related to clients and banking products and services; respond to client inquiries in person, by telephone, and by email.
Establish or submit requests for opening, maintaining, and servicing client accounts; execute money movement; prepare and produce client materials and reports; resolve client inquiries; and maintain complete and accurate records.
Maintain and advise assigned client relationships by cross-selling and identifying client needs.
Engage appropriate business unit subject matter experts to explore potential opportunities with clients.
Execute or submit client account servicing activities within appropriate time frames, including processing wires and fund transfers, opening and closing accounts, maintaining accurate and complete account records, imaging documents, and researching client issues.
Communicate proactively with relationship management and operations teams to obtain information needed to execute requested activities.
Handle paying and receiving activities, including cash transactions and daily balancing, while adhering to Wealth Management Lobby Banking Operations policies and procedures.
Assist with maintaining and servicing safe deposit boxes where available.
Set up all types of client accounts and services, review documentation for completeness, and follow through to avoid deposit-account documentation deficiencies.
Adhere to Northern Trust and Wealth Management risk management and compliance guidelines and procedures, and promptly escalate issues or concerns to management.
Maintain knowledge of business applications and online tools used for client and account servicing, and learn enhancements to Northern Trust partner and client technology and systems.
Stay informed about products and services to respond to client questions and assist in selling services that expand client relationships.
Monitor banking reports and assist with banking audits as directed by the Team Leader or Manager.
Mentor fellow Personal Bankers by offering guidance, encouragement, and direction.
Share deposit-area expertise and train others as designated by the Team Leader or Manager.
Complete cross-training on the Northern Trust teller system.
About Northern Trust:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
This is an office-based position and for the effective performance of this role, the duties and responsibilities must be carried out onsite.
Under general supervision (but works independently most of the time), the Personal/Universal Banker is responsible for delivering an exceptional client service experience while servicing clients with a full range of banking products and services. Responsible for executing and/or submitting various administrative and operational activities related to clients, banking products and services. Interacts with clients in person, via telephone and Email, responding to inquiries and providing information as requested.
Primary activities include, but are not limited to, establishing and/or submitting requests for opening, maintaining and servicing client accounts, executing money movement, preparing and producing client materials and reports, resolving client inquiries, as well as maintaining complete and accurate recordkeeping. Provide maintenance and holistic advice on assigned relationships by cross selling and identifying client needs. Of critical importance is their adherence to the required banking guidelines, procedures and policies involved with requested activities.
The Personal/Universal Banker is expected to serve as a mentor to fellow Bankers and to strive to help evolve the processes, procedures and operating environment of their Wealth Management team.
1. Understanding the business model and engaging appropriate business unit subject matter experts to explore potential opportunities with the client. Provides maintenance and holistic advice on assigned relationships by cross selling and identifying client needs.
2. Executes and/or submits client account servicing activities within appropriate time frames, including but not limited to the processing of wires and fund transfers, opening and closing accounts, maintenance of accurate and complete account records, imaging of documents, and researching of client issues.
3. Proactively communicates with relationship management and operations teams as appropriate to obtain necessary information to properly execute the requested activity.
4. Handles paying and receiving activities, including cash transactions and daily balancing activities. Fully understands and adheres to all Wealth Management Lobby Banking Operations policies and procedures as documented on the Wealth Management Intranet.
5. Assist with maintenance and servicing of Safe Deposit Boxes in offices where available.
6. Demonstrates expertise in the setting up all types of client accounts and services. Reviews documentation for completeness and follows through to avoid documentation deficiencies relating to deposit accounts.
7. Maintains a strong understanding of policies and procedures and addresses the requirements of each activity in a timely fashion and in strict adherence with Northern Trust and Wealth Management Risk Management and Compliance guidelines and procedures, promptly escalating any issues and/or concerns to management.
8. Maintains a strong knowledge of the various business applications critical to client and account servicing, including on-line tools, and seeks to expand knowledge of the latest enhancements to Northern Trust partner and client technology and/or systems in order to maintain highest standards of servicing.
9. Keeps informed of all new products and services to respond to client questions and to assist in selling services which results in expanding the overall client relationship.
10. Monitors banking reports as well as provides assistance with banking audits as directed by the Team Leader / Manager.
11. Serves as a mentor to fellow Personal Bankers, offering guidance, encouragement and direction as needed.
12. Is called upon to share expertise in the deposit area of the bank and trains others as designated by the Team Leader/Manager.
13. Will be cross trained on the Northern Trust teller system.
The successful candidate will benefit from having:
1. 3-5 years of related experience. 2. Knowledge of banking operations, products and services, acquired through related work experience is preferred. 3. Knowledge of federal regulations and banking guidelines, usually acquired through related work experience or formal training. 4. Strong analytical, problem solving, and organizational skills are required to identify, research and/or resolve requests, as well as to manage conflicting priorities and workflow. 5. Ability to think critically and to work well independently and as part of a team. 6. Strong verbal and written communication skills.
Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)
Salary Range:
$55,800 - 89,400 USD
Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.
Working with Us:
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.
We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater
Reasonable accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected].
We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater.
Northern Trust expects 500 basis points or more of operating leverage for full-year 2026, after posting 600 basis points of positive operating leverage in the third quarter. Management said the gains are sustainable and stem from a multi-year reorganisation around a capability-based operating model.
Chief financial officer Dave Fox will retire after the first quarter of 2027. The company announced a new $3.5 billion share repurchase authorisation.
Results included a $34 million pre-tax gain from selling its guardianship services business and a $14.7 million gain from the second Visa exchange offer. It also built a $5 million reserve after a commercial real estate charge-off.
In the first quarter of 2027, Northern Trust plans to convert six Northern Funds, holding about $33 billion in assets, into ETFs.
UBS transfers former CS fund administration businesses to Northern Trust.
The major bank UBS is transferring Credit Suisse's former fund administration businesses in Switzerland and Luxembourg to Northern Trust. It is thereby expanding its collaboration with the US financial services provider.
06.10.2026 03:05
The Swiss and Luxembourg UBS Management Companies would also expand their existing fund administration agreement with Northern Trust to investment funds for which UBS currently still provides this service, UBS announced on Thursday. UBS itself would withdraw from the fund administration business.
The transaction is expected to close in the second quarter of 2027. According to the information, the migration of fund administration services to Northern Trust is to be implemented over a period of two years.
UBS had already sold its Swiss and Luxembourg fund administration business for traditional investments to Northern Trust in 2017 and at the same time entered into a long-term service agreement. The CS fund administration business was integrated into UBS in the course of the CS takeover in 2023.
Simplification of the Luxembourg company.
At the same time, UBS wants to simplify the operating model of its Luxembourg Management Company, the statement continues. It wants to focus there primarily on the servicing of in-house funds.
Universal Investment has been selected as the preferred external fund company. UBS thereby wants to ensure a long-term solution for its white-labelling clients in Luxembourg.
Northern Trust Wealth Management continues Northeast Region expansion with two Senior appointments.
Published on 10/05/2026 at 08:06 am EDT
Business Wire
Northern Trust Wealth Management has appointed Beth Emswiler and Andrew Borner as Senior Managing Directors in the Northeast Region. Emswiler is based in New York, while Borner is based in Greenwich, Connecticut, strengthening the firm's investment capabilities and client leadership in both markets.
The appointments build on Northern Trust's recent hiring momentum, following the expansion of its Family Office Solutions team in New York and the addition of Senior Relationship Managers Gloria Fieldcamp and James Le Rose.
"Clients expect us to understand both the complexity of substantial wealth and the personal goals it supports," Northeast Region President Katie Nixon said. "Beth brings considerable investment experience, while Andrew has spent his career earning the trust of families. Together, they will help us bring the full breadth of Northern Trust to more clients."
Emswiler joins Northern Trust from Citi Private Bank, where she served as head of investments for Metro New York and led investment solutions for ultra-high-net-worth clients and family offices. Her more than three-decade career includes leadership roles across private banking, equities, sales and trading, capital markets and investment advisory.
Borner brings more than 30 years of experience and most recently served as BNY's market president for Connecticut and Long Island. He was responsible for new business development and worked directly with individuals, families, trusts and foundations to develop and implement comprehensive investment and wealth plans.
Northern Trust Wealth Management is a premier private bank serving affluent individuals and families, family offices, foundations and endowments, and privately held businesses. Northern Trust Wealth Management, which combines deep expertise with innovative technology and service excellence, had US$534 billion in assets under management as of June 30, 2026. The Northern Trust Company is an Equal Housing Lender. Member FDIC.
About Northern Trust
Northern Trust Corporation (Nasdaq: NTRS) is a leading provider of wealth management, asset servicing, asset management and banking services to corporations, institutions, affluent families and individuals. Founded in Chicago in 1889, Northern Trust has a global presence with offices in 24 U.S. states and Washington, D.C., and across 22 locations in Canada, Europe, the Middle East and the Asia-Pacific region. As of June 30, 2026, Northern Trust had assets under custody/administration of US$20.0 trillion, and assets under management of US$2.0 trillion. For more than 135 years, Northern Trust has earned distinction as an industry leader for exceptional service, financial expertise, integrity and innovation.
View source version on businesswire.com: https://www.businesswire.com/news/home/20261005894356/en/
(C) Business Wire -
2026
CORRECTING and REPLACING Northern Trust announces Chief Financial Officer transition.
* 3 hrs ago
Please replace the release with the following corrected version due to multiple revisions.
The updated release reads:
NORTHERN TRUST ANNOUNCES CHIEF FINANCIAL OFFICER TRANSITION
Northern Trust Corporation announced today that Dave Fox, Chief Financial Officer, has announced his retirement after a long and distinguished career in financial services. Fox intends to remain in his role through the end of the first quarter of 2027 to support a thoughtful and orderly transition.
Northern Trust plans to conduct a comprehensive internal and external search for its next Chief Financial Officer. During this time, it is expected that Fox will continue to lead Finance and work closely with Michael O'Grady, chairman and chief executive officer, and the leadership team to help ensure continuity across the company's financial, regulatory, investor and strategic priorities.
"Dave has been a trusted and valued leader whose judgment, discipline and financial stewardship have strengthened Northern Trust," said Michael O'Grady, chairman and chief executive officer. "He has played an important role in helping advance our strategy, support our clients and position the company for long-term success. We are grateful for Dave's continued leadership of Finance through this transition as we conduct a search for his successor."
Since joining Northern Trust in 2012, Fox has made important contributions across the firm. As Chief Financial Officer, he has overseen Northern Trust's global financial strategy, functions and operations. Earlier, as President of Global Family and Private Investment Offices and Executive Vice President and Head of the Americas for Corporate & Institutional Services, he helped advance important wealth management and institutional businesses, bringing focus to complex client needs, strengthening business performance and supporting the company's continued growth and competitiveness.
Before joining Northern Trust, Fox spent more than 25 years at JPMorgan in New York, London and Chicago, where he served in various leadership roles. Fox holds a Bachelor of Science in Foreign Service from Georgetown University and a Master of Business Administration in Finance from Columbia University's Graduate School of Business. He is a Life Trustee and former Chair of the Board of Trustees for the Goodman Theatre in Chicago and is a member of the Commercial Club of Chicago.
About Northern Trust
Northern Trust Corporation (Nasdaq: NTRS) is a leading provider of wealth management, asset servicing, asset management and banking services to corporations, institutions, affluent families and individuals. Founded in Chicago in 1889, Northern Trust has a global presence with offices in 24 U.S. states and Washington, D.C., and across 22 locations in Canada, Europe, the Middle East and the Asia-Pacific region. As of June 30, 2026, Northern Trust had assets under custody/administration of US$20.0 trillion, and assets under management of US$2.0 trillion. For more than 135 years, Northern Trust has earned distinction as an industry leader for exceptional service, financial expertise, integrity and innovation. Visit Mycarrollcountynews on northerntrust.com. Follow Mycarrollcountynews on Instagram @northerntrustcompany or Northern Trust on LinkedIn.
Northern Trust Corporation, Head Office: 50 South La Salle Street, Chicago, Illinois 60603 U.S.A., incorporated with limited liability in the U.S. Global legal and regulatory information can be found at https://www.northerntrust.com/terms-and-conditions.
Media gallery
Northern Trust Wealth Management expands Family Office Solutions team in New York.
NEW YORK - Northern Trust Wealth Management is expanding its Family Office Solutions team in New York with the addition of Robert Ludricks III as Managing Director, Northeast Region, and Olof Akesson as Investment Director.
Family Office Solutions provides ultra-high-net-worth families with institutional-grade capabilities and a dedicated team to help manage the complexities of multigenerational wealth. Built for sophisticated clients whose circumstances evolve but whose priorities endure, the flexible model coordinates investment strategy, fiduciary oversight, consolidated reporting, philanthropic advisory, family governance, risk management and lifestyle support.
"Families with significant wealth increasingly face decisions that cut across their businesses, investments and long-term plans," Northeast Region President Katie Nixon said. "Bob and Olof bring complementary experience and strengthen the advice and services we offer entrepreneurs, business owners and multigenerational families in New York and across the region."
Ludricks has more than 35 years of experience advising clients on investment management, wealth planning and fiduciary matters. He most recently served as Managing Director and Senior Relationship Manager at Brown Brothers Harriman. Previously, he spent nearly two decades at Bessemer Trust in senior advisory and leadership roles.
Akesson's background spans more than 20 years in private markets, investment banking and client relationship management. He has spent the past decade advising single family offices, most recently as Managing Director at KABR Group. He previously held senior business development and sales leadership roles, including Managing Director at Benefit Street Partners, as well as positions at J.P. Morgan and HSBC.
Northern Trust Wealth Management is a premier private bank serving affluent individuals and families, family offices, foundations and endowments, and privately held businesses. Northern Trust Wealth Management, which combines deep expertise with innovative technology and service excellence, had US$534 billion in assets under management as of June 30, 2026. The Northern Trust Company is an Equal Housing Lender. Member FDIC.
About Northern Trust
Northern Trust Corporation (Nasdaq: NTRS) is a leading provider of wealth management, asset servicing, asset management and banking services to corporations, institutions, affluent families and individuals. Founded in Chicago in 1889, Northern Trust has a global presence with offices in 24 U.S. states and Washington, D.C., and across 22 locations in Canada, Europe, the Middle East and the Asia-Pacific region. As of June 30, 2026, Northern Trust had assets under custody/administration of US$20.0 trillion, and assets under management of US$2.0 trillion. For more than 135 years, Northern Trust has earned distinction as an industry leader for exceptional service, financial expertise, integrity and innovation.