The Salvation Army

Christian social services nonprofit

Front Desk Clerk - Markle Evangeline Residence

Reception & Front DeskConfirmed live in the last 24 hours

Full-timeNew York, NY, USANo salary listedIn-person

About the Job

Requirements

A High School Diploma or GED is required.
Ability to communicate effectively in English, both written and verbal, is required.
Good computer skills, including Microsoft Office, are required.
Ability to work flexible hours, including weekends and holidays, is required.

Responsibilities

Run the front desk reception and undertake daily front desk duties.
Handle issues raised by residents and visitors promptly and respond to telephone calls, resident questions, check-ins, and check-outs.
Handle clerical tasks, including applications and other assigned administrative work.
Keep records of resident arrivals and departures.
Attend to residents’ needs and concerns in a friendly and cordial manner.
Ensure residents follow all in-house rules and policies.
Require visitors and non-Salvation Army/Sodexo employees working in the building to sign in and out, provide visitor passes, and politely confirm their reasons for entering the residence.
Assist the Admissions department as needed, as agreed by the Director of Operations.
Create photo identification cards for new residents and verify Markle resident IDs.
Monitor security video cameras and report unusual activities to administration.
Process payments for fees.
Answer calls politely and courteously, forwarding calls or taking messages as needed.
Accept packages and faxes and sort daily mail.
Remain aware of and sensitive to the cultural and social population served.
Contact the maintenance department with the floor number when the fire alarm rings.
Maintain logs for borrowed resident keys and other keys.
Assist with room inspections for current and incoming residents as needed.
Monitor the RDP database.
Assist with preparing welcome packages for arriving guests as needed.
Supervise security guards.
Monitor fitness center use, including securing and processing approved Informed Consent and Waiver of Liability forms for residents participating in fitness activities and programs.
Perform other tasks and duties assigned by the Salvation Army administration.

Overview

Responsible for the day-to-day running of the front desk reception, including ensuring all issues raised by residents and visitors is handled promptly, responding to telephone calls, resident questions, check-ins, and check-outs, Also, handling other clerical tasks. The ability to work flexible hours (e.g., Weekends and Holidays).

Responsibilities

Undertake front desk daily duties.
Keep records of arrivals and departure of residents
Attend to residents needs and concerns in a friendly and cordial manner.
Ensure that residents follow all in-house rules and policies.
Ensure all visitors (family, friends, and delivery persons.) and all non-Salvation Army/Sodexo employees working in building sign in/out and provide them with a visitor’s pass, visitors are to be politely challenged as to the reason for entering the residence.
Assist the Admissions department as needed, as agreed by Director of Operations
Assist with creating photo IDs for all new residents and verify Markle resident IDs.
Monitor security video cameras and reports to administration unusual activities.
Process payments for fees.
Answer calls in a polite, friendly manner and forward calls or take messages as needed.
Accept packages and faxes and sort out daily mail.
Be aware and sensitive to the cultural and social population served.
Contact and inform the maintenance department of the floor number when the fire alarm rings.
Maintain log for borrowed resident keys.
Handling application and other clerical tasks.
Assist with room inspections as needed for current residents and incoming residents.
Monitor RDP database.
Maintain log for keys.
Assist with preparation of welcome packages for all arriving guests as needed.
Supervise security guards.
Monitor use of the fitness center including securing and processing approved “Informed Consent and Waiver of Liability” for residents participating in the fitness activities and program using the fitness room.
Perform other tasks and duties as assigned by the Salvation Army administration.

Qualifications

High School Diploma or GED
Ability to communicate effectively in English (written and verbal)
Good Computer Skills (Microsoft Office)

About the Company

The Salvation Army

Christian social services nonprofit

The Salvation Army is an international Christian nonprofit delivering social services through regional territories. The organization provides emergency assistance, shelters, rehabilitation, youth programs, disaster response, community services, worship, and thrift retail. It serves individuals and families in need, donors, volunteers, congregations, and communities across its service territories. Its operating model centers on locally delivered programs supported by territorial leadership, fundraising, retail operations, logistics, facilities, and administration. Teams work across social services, counseling, retail, logistics, fundraising, ministry, facilities, finance, and community programs. Teams support coordinated daily delivery.

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: Not listed

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