Facility Maintenance Technician 3

Who We Are
 
BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia.
 
Further information is available at www.bgis.com

SUMMARY
The Facilities Maintenance Technician III is responsible for performing maintenance and repair, routine and on-demand services on client-owned mechanical and other supporting systems, performing structured inspections, preventative and corrective maintenance.  The Technician is responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, and fire protection.

At this position level:

• Maintains and repairs client-owned facility components 
• Strong customer-service and communication skills
• Demonstrates an interest in enrolling and completing a trades certification or license, or may be enrolled to complete a trades certification or license

KEY DUTIES & RESPONSIBILITIES

• Performs work in accordance with established processes and practices at client facility
• Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection
• Performs regular facility component monitoring and inspection
• Provides observations about facility component conditions and deficiencies and provides suggestions for enhancements and repair.
• Monitors assigned facility by conducting facility walkthroughs
• Responds to urgent, routine and on-demand service requests
• Performs preventative maintenance and repair work on client-owned facility components, including but not limited to mechanical and electrical equipment. 
• Ensures work completed meets quality, contract response and all other requirements
• Assists client in the implementation of preventative maintenance (PM) program.  Ensures that deficiencies are identified, recorded and escalated, and that related documentations are maintained.
• Participates in and assists with facility-related projects.
• Ensures the manner in which work is performed is in compliant with corporate and legislated policies, procedures, practices and guidelines related to environmental, health and safety, fire protection and any other applicable requirements.
• Maintains all assigned tools and arranges for repair and replacement where required
• Assists in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered.
• Liaise with landlord, building operations and client service providers. 
• Other duties as assigned.

Work Requirements

• Must be able and willing to work shifts, be available for on-call/standby and emergency call-outs as they arise.
• Must be willing to wear personal protective equipment

EDUCATION, JOB-RELATED YEARS OF EXPERIENCE & QUALIFICATIONS

• Minimum 3 years facility operations and maintenance work experience
• High school diploma plus some trades-related training
• Ability to adhere and to properly execute processes and practices relating to facility operations and maintenance
• Ability to maintain, troubleshoot and repair non-technical facility components
• Ability to provide observations about facility conditions and deficiencies and provide suggestions for enhancement and repair
• Ability to research, learn and gain greater proficiency in applying on-the-job – fire, life, safety and building codes and standards
• Possesses a strong environmental, health and safety mindset.  Ability to perform work in a safe manner
• Strong client-service orientation along with a high sense of urgency
• Effective communication skills for the purpose of data relay, exchange, feedback, and clarification

Licenses and/or Professional Accreditation

• Demonstrates an interest in enrolling and completing a trades certification or license, or beginning to work towards a trades certification or license
• Must meet enhanced security clearance requirements
• Valid drivers’ license and clear drivers' abstract

This is a regular, full-time position with a salary range of $28.30 - $33.29 per hour. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.  

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!