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Royal Communications Consultants

On Call Field Technicians

IT Service Desk & End User SupportConfirmed live in the last 24 hours
Part-timeSan Antonio, TX, USA$25 - $30 /hrIn-person

About the Job

Requirements

  • Relevant technical education, certifications, or previous experience for Level 1 or Level 2 desktop support work.
  • Tools are a plus: a multi 10-in-1 screwdriver, micro screwdriver set, standard and metric Allen wrenches, cutters or scissors, and a flashlight.

Responsibilities

  • Assist with desktop support and network trouble tickets within the San Antonio area on an as-needed basis.
  • Provide vendor escorts.
  • Perform desktop installations and upgrades.
  • Handle VPN, break-fix, help desk, and tech bar support.
  • Work with cabling, data centers, Layer 1 networking, or network decommissioning tasks such as rack dismantling and working with patch panels, switches, and routers.
  • Work mainly during normal business hours, with possible nights and weekends.

Desired Qualifications

  • Strong customer service.

About the Company

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